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Rinnai B16

Rinnai B16

MPN: B16N50
3.0 from 10 reviews · View Statistics

Reviews

3.0

10 reviews
  • Build Quality
    3.4 (7)
  • Value for Money
    3.1 (7)
  • Cleaning & Maintenance
    3.1 (7)
  • Noise Level
    4.0 (7)
  • Smells of GasYes (1) · No (7)
  • Temperature Consistency
    3.5 (6)
  • Heating Speed
    3.7 (6)
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John S.

John S.South East Queensland, QLD

Good HW system - does the job, not expansive

published

Have a B16 gas LPG system installed in recently built house. Works a dream, most satisfied with temperature and delivery. As it is correctly sited close to kitchen & bathrooms no issue with excessive lag time for hot water.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Michael W

Michael WPerth, WA

  • 3 reviews
  • 4 likes

Consumer law

published

I think these are great long lasting reliable units BUT if you have a failure within at least 5 years max I think consumer law covers a warranty anyway. In other words a product must last at least as long as "a reasonable person would expect" = judge.
No company wants to risk such a ruling so just politely mention this to head office. They no small claims court is cheap for you, as is writing bad reviews here and Facebook etc. That should do the trick. I just got a heat pump hw system fixed one year out of warranty doing just this

Purchased for A$700.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size3 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Peter k

Peter kPerth, WA

B16 Installation nearest to Kitchen outlet.

published

Installed Rinnai B16 closer to Kitchen instead of having a 15 Metres run upgraded the gas supply back to the meter box.

Client was happy with my design.
Going back to the 1980's where the design was the Kitchen outlet being the most frequently used outlet.

Regards

Peter Kothstein
PL6440 GF8771

Purchased in September 2020 for A$680.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size3 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Gas Continuous Hot Water Systems

Find out how Rinnai B16 compares to other Gas Continuous Hot Water Systems

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A W

A WPerth, WA

  • 3 reviews
  • 4 likes
  • Verified purchase

Instantaneous satisfaction

published

Purchased in September 2020 at Plumdog Plumbing - Western Australia for A$732.21.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
2 comments
Rinnai
Rinnai A.Rinnai
A W
A W
Sue

SueMetropolitan Adelaide, SA

Got water problems

published

I have a rinnai b16 hot water service.it works fine.only stops every morning when get up for work at 5am.it let's no hot water out any taps in house.takes about 30 mins.after hot water comes out taps it's fine for rest off day.but same thing happens again next morning.what could problem be

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size3 person(s)
Smells of GasNo
See all answers
3 comments
Rinnai
Rinnai A.Rinnai
Sue
Sue

It's working now.just turn off power to it for 5 mins then turned back on.

Rinnai
Rinnai A.Rinnai
walter

walterSouth East Queensland, QLD

  • 4 reviews
  • 4 likes

Not so hot?

published

We had Rinnai hot water heater installed and after the deed was done, I realised the it will not work without the mains power. The power, fortunately, did not go off too often in the year and half since the installation but now the thing does not produce water hot enough. I went to have a good look at it and realised they you would need a degree in electronics or be an astronaut to turn the heat on by 10 degrees. We had a old Vaillant and a Bosh water heater, both of which could be coaxed to life if they were not in death throes. Rinnai, in this case, is a good looking rubbish. In my opinion, maybe someone has a better experience.

Purchased in July 2018 for A$1,485.00.

Incentivised ReviewNo
Household Size2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
chenc03

chenc03Perth, WA

  • 2 reviews
  • 1 like

crappy unit

published

Purchased in October 2015 for A$2,000.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size5 person(s)
Smells of GasYes
Functionality
Temperature Consistency
Heating Speed
See all answers
3 comments
Rinnai
Rinnai A.Rinnai
chenc03
chenc03

But service call wants to charge 195 for something that occured within the warranty period? It states 3 years which is when problem started

Rinnai
Rinnai A.Rinnai
john

johnGreater Melbourne (Outer), VIC

  • 5 reviews
  • 1 like

Wastes 80 litres a day

published

Purchased in March 2019.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Smells of GasNo
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Ben

Ben

  • 2 reviews

Heaps of hot water!

published

I replaced my Bosch Hydro with this unit (ok unit)......wow what a difference! The Rinnai pushes out a lot more hot water with no problems. I'm on lpg and haven't been through a bottle yet but I assume it would use more than the Bosh. The hotter the water the more gas.

Date PurchasedApr 2018
Gas Continuous Hot Water Systems

Find out how Rinnai B16 compares to other Gas Continuous Hot Water Systems

Know better, choose better.

Compare all

Uses so much gas!

published

This unit uses exactly twice as much gas as our old bosch unit. It also smells sweet like its running very rich and smells like gas or cooking bread. its only a month old and Im very disappointed. I am shifting this review to the infinity 16 page which is monitored.

Date PurchasedApr 2017
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review jas, if you would like to call our technical team they can discuss this with you. They can be reached on 1300 555 545.

Questions & Answers

Lorele O.

Lorele O.asked

I have just installed this unit and now realise if there is a power outage no electricity I will have no hot water and I am very disappointed and have no more money for another unit

1 answer
Rinnai
Rinnai A.Rinnai

Hi Lorele O,
Thanks for the question, Yes there must be a power supply available to operate this heater.

The electricity consumption is very low and we have customers in unreliable power supply locations or “off the grid” locations where a low cost Uninterrupted Power Supply (UPS) can provide a temporary power supply if the outages are regular.

Similarly where customers have lost power through floods, bush fires or other disasters a low cost inverter that operates from a car have been used.

Jaycar Electronics have an extensive range of UPS and Inverters available.

Thanks,
Rinnai Australia

Sue

Sueasked

I have a rinnai b16 hot water service.in the early morning around 5 am get up for work.have no hot water at all come through the taps.it takes about 30 mins to come through.only seems to happen in winter.had a gas plumber out.he didnt know.once it comes through it's fine for rest off day.but happens every morning.what do I do to fix problems

2 answers
Sue
Sue

Can I have some help to solve my problem

Rinnai
Rinnai A.Rinnai

Hi Sue, it is difficult to diagnose the issue with the unit, however this is not the normal operation of these units. Once switched on by opening a tap, the unit starts producing hot water within a couple of seconds. If the plumber has checked the external causes, ie the plumbing, gas and water to the unit, we would recommend booking a service call and having one of the Rinnai trained technicians inspect the unit.

You can book online here:

https://www.rinnai.com.au/support-resources/online-service-booking/

Thanks
Rinnai Australia

Andrew Curtis

Andrew Curtisasked

Hi I have a B16 and works well, but I want to make the water temperature hotter, how do I do this?

1 answer
Rinnai
Rinnai A.Rinnai

Hi Andrew Curtis, there are restrictions on the delivery of hot water to bathroom areas which may limit how hot your unit can be set to.

You can call our technical help desk on 1300 555 545 option 3 with the model and serial number of your unit (this can be found on a data plate on the left hand side of the unit) and they can advise if it is possible to increase the temperature.

Thanks
Rinnai Australia

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Details

  • MPN: B16N50

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