??!
1 photo
Rinnai B26

Rinnai B26

MPN: B26N50
2.5 from 29 reviews · View Statistics

Reviews

1.0

1 review
5
(0)
4
(0)
3
(0)
2
(0)
  • Build Quality
    3.0 (1)
  • Value for Money
    1.0 (1)
  • Cleaning & Maintenance
    3.0 (1)
  • Noise Level
    2.0 (1)
  • Smells of GasYes (1) · No
  • Temperature Consistency
    3.0 (1)
  • Heating Speed
    1.0 (1)
Previous
Next
Colin Mc

Colin McSouth-Eastern Region, NSW

Very heavy on LPG

published

New house installed the Rinnai B26, as advised by the builder instead of a heat pump. As I was told its very energy efficient! Consuming 1 large bottle of gas per month, 2 adults and 2 teenagers.

Not happy and very expensive to run

Purchased in February 2020.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size4 person(s)
Smells of GasYes
Functionality
Temperature Consistency
Heating Speed
1 comment
Rinnai
Rinnai A.Rinnai
See all Rinnai B26 reviews

Questions & Answers

Garry

Garryasked

Is it normal to smell gas near the B26 50 appliance?

1 answer
Rinnai
Rinnai A.Rinnai

Hi Gary,

Thanks for the question, the unit can give off a smell of gas while being used, but if it is extreme during use it could be incomplete combustion caused by low gas pressure.
If however the smell is there permanently a service call will be recommended to find root cause.

Please contact 1st care service on 1300 555 545 for further assistance if required.

Thanks,
Rinnai Australia

Paula E.

Paula E.asked

We have a rinnai b26 - is this a danger to my pet galah? I often smell a gas smell when its used. Thanks

2 answers
Colin
Colin

There should not be a smell of gas. Suggest that you get this checked.

Rinnai
Rinnai A.Rinnai

Hi Paula E, thanks for the question, there can be combustion smell when the unit initially starts up however if you have any concerns about gas smells we suggest calling our help desk on 1300 555 545 option 3 to discuss further.

Thanks
Rinnai Australia

C Lee

C Leeasked

Brand new B26 installed yesterday. Already has a fault. Will not make hot water at low flow rates. Initial start up takes too long and wastes too much water and time.
I'm telling my plumber to pull it out and return it to Tradelink in the morning

6 answers
Rinnai
Rinnai A.Rinnai

Hi C Lee,

Thanks for the question.
We would recommend contacting the installer to check the gas pressures. For further assistance please contact our technical help desk on 1300 555 545 option 3.

Thanks,
Rinnai Australia

C Lee
C Lee

Designers and purveyors of Junk HW Systems. Plumber/Gas fitter has already done that. Gas pressure is perfect. Why do so many customers complain of similar problems?

C Lee
C Lee

Nobody answers your phone

Get an answer from our members and Rinnai representatives

Details

  • MPN: B26N50

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.