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Rinnai B26

Rinnai B26

MPN: B26N50
2.5 from 29 reviews · View Statistics

Reviews

  • Build Quality
    3.8 (4)
  • Value for Money
    2.0 (4)
  • Cleaning & Maintenance
    3.8 (4)
  • Noise Level
    2.8 (4)
  • Smells of GasYes (0) · No (4)
  • Temperature Consistency
    2.3 (3)
  • Heating Speed
    1.4 (5)
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Colin

ColinSydney, NSW

A water waster

published

The Rinnai B26 does not immediately ignite when a hot water tap is opened. Cold water flows through the system for a while before the gas ignites and starts to hear the water. Every time a hot water tap is opened, water is wasted until the unit fires up. This is not an environmentally friendly product. Do not believe that it provides instant hot water. It doesn't. If I had known this, I would not have purchased the Rinnai B26.

Purchased in September 2020.

Incentivised ReviewNo
Household Size1 person(s)
Functionality
Heating Speed
2 comments
Rinnai
Rinnai A.Rinnai
Colin
Colin
Phil H

Phil H

  • 4 reviews
  • 1 like

No Good Dont Buy

published

Just had my house built with one of these and im very unhappy, it doesn’t heat up enough to wash the dishes,the water comes out just over warm, I can put my hands in without even putting any cold water in and doesn’t even feel uncomfortable, I have to boil the kettle to get my dishes clean, I shouldn’t have to do that its brand spanking new, if i had known that it would be like this I would have payed for something better, I seriously want my money back and the money it costs for the installation

Purchased in July 2020.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Bibbi

Bibbicolac

  • 11 reviews
  • 3 likes

Disappointed

published

Just had a Rinnai 'instant hot water service installed as people told me it would be preferable to the larger tank heaters.
Seriously wish I'd gone for the larger tank style.
Hot water takes forever to come through.
I now turn the tap on then go & do something else, meanwhile copius amounts of cold water goes down the drain.
When a tap is turned on, the water pressure drops right down then surges back.
I've had a plumber check the gas pressure & it is fine.
Looks like I bought a dud.

Pathetic.

Purchased in April 2020.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Smells of GasNo
Functionality
Heating Speed
See all answers
Gas Continuous Hot Water Systems

Find out how Rinnai B26 compares to other Gas Continuous Hot Water Systems

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Gompo55

Gompo55Sydney, NSW

Ok but noisy

published

Purchased in August 2019.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size4 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review Gompo55, we are sorry to hear of the issues you have faced and would like to investigate further. We have sent a private message to follow up your contact details.

Thanks
Rinnai Australia

Ness

NessSydney, NSW

  • 4 reviews
  • 6 likes

Lots of wasted water

published

Purchased in July 2019 for A$2,500.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size3 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Tulipgirl

TulipgirlMelbourne

  • 6 reviews
  • 3 likes

Saves on gas bill but requires running tap hard to get hot water

published
Date PurchasedMay 2018
1 comment
Rinnai
Rinnai A.Rinnai
See all Rinnai B26 reviews

Questions & Answers

Garry

Garryasked

Is it normal to smell gas near the B26 50 appliance?

1 answer
Rinnai
Rinnai A.Rinnai

Hi Gary,

Thanks for the question, the unit can give off a smell of gas while being used, but if it is extreme during use it could be incomplete combustion caused by low gas pressure.
If however the smell is there permanently a service call will be recommended to find root cause.

Please contact 1st care service on 1300 555 545 for further assistance if required.

Thanks,
Rinnai Australia

Paula E.

Paula E.asked

We have a rinnai b26 - is this a danger to my pet galah? I often smell a gas smell when its used. Thanks

2 answers
Colin
Colin

There should not be a smell of gas. Suggest that you get this checked.

Rinnai
Rinnai A.Rinnai

Hi Paula E, thanks for the question, there can be combustion smell when the unit initially starts up however if you have any concerns about gas smells we suggest calling our help desk on 1300 555 545 option 3 to discuss further.

Thanks
Rinnai Australia

C Lee

C Leeasked

Brand new B26 installed yesterday. Already has a fault. Will not make hot water at low flow rates. Initial start up takes too long and wastes too much water and time.
I'm telling my plumber to pull it out and return it to Tradelink in the morning

6 answers
Rinnai
Rinnai A.Rinnai

Hi C Lee,

Thanks for the question.
We would recommend contacting the installer to check the gas pressures. For further assistance please contact our technical help desk on 1300 555 545 option 3.

Thanks,
Rinnai Australia

C Lee
C Lee

Designers and purveyors of Junk HW Systems. Plumber/Gas fitter has already done that. Gas pressure is perfect. Why do so many customers complain of similar problems?

C Lee
C Lee

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Details

  • MPN: B26N50

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