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Rinnai B26

Rinnai B26

MPN: B26N50
2.5 from 29 reviews · View Statistics

Reviews

  • Build Quality
    3.5 (2)
  • Value for Money
    3.5 (2)
  • Cleaning & Maintenance
    3.5 (2)
  • Noise Level
    3.5 (2)
  • Smells of GasYes (0) · No (2)
  • Temperature Consistency
    4.0 (1)
  • Heating Speed
    3.0 (1)
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4 days old no hot water.

published

Had a new b26 ibstalled in a new house. 5 days later no hot water. Unit is not switching on. If i turn the gas and water off at the unit then turn them back on the unit produces heat fir about 20 seconds then goes cold again. Very unhappy.
Update: Rinnai sent a plumber out promptly and fixed the problem.

Purchased in September 2020 for A$840.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size5 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Sandra

SandraNorthern Region, NSW

No hot water Rinnai B26

published

Had a rinnai b26 installed about 8 months ago. All going well but now we are having morning frosts say -2 no hot water until 9am. All pipes wrapped , pipes freeze but not affected unless much colder with old storage unit. Bottled lpg gas system. Any ideas on how to fix, very annoying

Purchased in October 2019.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Incentivised ReviewNo
Household Size2 person(s)
Smells of GasNo
See all answers
1 comment
Rinnai
Rinnai A.Rinnai

Want warm water - purchase the Rinnai B26.

published

This system maybe satisfactory if it is located very close to the kitchen sink, the shower or other water outlets but if it is not be prepared to waste a lot of water before warm- (note that I have used the word warm) water is available -no need for any cold water or very little maybe when you shower. While you are waiting for the warm water to come through before washing dishes, fill up and boil your kettle - washing dirty dishes in warm water just does clean them properly. I would find it difficult to recommend this warm water system to anyone.

Date PurchasedJul 2018
1 comment
Rinnai
Rinnai A.Rinnai
Gas Continuous Hot Water Systems

Find out how Rinnai B26 compares to other Gas Continuous Hot Water Systems

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Questions & Answers

Garry

Garryasked

Is it normal to smell gas near the B26 50 appliance?

1 answer
Rinnai
Rinnai A.Rinnai

Hi Gary,

Thanks for the question, the unit can give off a smell of gas while being used, but if it is extreme during use it could be incomplete combustion caused by low gas pressure.
If however the smell is there permanently a service call will be recommended to find root cause.

Please contact 1st care service on 1300 555 545 for further assistance if required.

Thanks,
Rinnai Australia

Paula E.

Paula E.asked

We have a rinnai b26 - is this a danger to my pet galah? I often smell a gas smell when its used. Thanks

2 answers
Colin
Colin

There should not be a smell of gas. Suggest that you get this checked.

Rinnai
Rinnai A.Rinnai

Hi Paula E, thanks for the question, there can be combustion smell when the unit initially starts up however if you have any concerns about gas smells we suggest calling our help desk on 1300 555 545 option 3 to discuss further.

Thanks
Rinnai Australia

C Lee

C Leeasked

Brand new B26 installed yesterday. Already has a fault. Will not make hot water at low flow rates. Initial start up takes too long and wastes too much water and time.
I'm telling my plumber to pull it out and return it to Tradelink in the morning

6 answers
Rinnai
Rinnai A.Rinnai

Hi C Lee,

Thanks for the question.
We would recommend contacting the installer to check the gas pressures. For further assistance please contact our technical help desk on 1300 555 545 option 3.

Thanks,
Rinnai Australia

C Lee
C Lee

Designers and purveyors of Junk HW Systems. Plumber/Gas fitter has already done that. Gas pressure is perfect. Why do so many customers complain of similar problems?

C Lee
C Lee

Nobody answers your phone

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Details

  • MPN: B26N50

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