Rinnai G Series

Rinnai G Series

 Verified
Rinnai G Series
2.8

33 reviews

PositivevsNegative
42% · 1417 · 52%

Build Quality
2.7
Value for Money
2.8
Ease of Use
3.4
Cleaning & Maintenance
3.0
Noise Level
3.5
Heating / Cooling Speed
3.3

Reviews

33 reviews
S G
S GGreater Melbourne (Metropolitan), VIC12 posts
  RINV34RC

Poor customer service

Poor customer service. The installer appointed by Harvey Norman during the purchase confirmed that the Airconditioner was defective straight after installation. Rinnai wanted to introduce irrational warranty terms over the phone such as paying for the visit and technician! Show details
Rinnai
Rinnai   DM   
More
Dawn
DawnSouth East Queensland, QLD
  G Series

System doesn’t work in the hight of summer it’s been 6 Weeks broken and still no time line to have it fixed

Purchased a ducted system with a smart house attachment. When only one room is selected to be cooled it cools the whole house and all the rooms. It is extremely expensive and not efficient to use. The compressor broke and needs replacing in the hight of summer, it’s been 6 weeks broken and they cannot give me an ETA to have it fixed. I paid a lot of money for this aircon system and expect the house to be cooled. The customer service is well below any standard. Would not recommend this aircon. I want it taken out of my house and refunded. Show details
Noise Level
Rinnai
Rinnai   DM   
More
Claire
ClaireSouth West, WA2 posts
  RINV34RC
Noise Level
Heating / Cooling Speed
Rinnai
Rinnai   DM   
More
Nae
Nae10 posts
  RINV25RC
Value for Money
Ease of Use
Noise Level
Heating / Cooling Speed
Rinnai
Rinnai   DM   
More
B1RD1E
B1RD1EAU58 posts
  RINV51RC

Wow, quietest condenser that I have ever heard

The Rinnai is so impressive. I have owned numerous split systems over the years but this unit with wifi capabilities is great.
The operator manual is all English, no multi language stuff. Powerful and quiet... Show details ·  1
Build Quality
Value for Money
Cleaning & Maintenance
Kevin A
Kevin AAU2 posts
  RINV25RC

Had this unit for 2 years and it has been amazing

Had my unit for 2 years.
Use it for both winter and summer and it is amazing.
No issues so far. Show details ·  1
Xiansheng
XianshengSouth East Queensland, QLD36 posts
  RINV25RC
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Heating / Cooling Speed
Rinnai
Rinnai   DM   
More

Hi Xiansheng, We would recommend contacting our 1st care team to book a service call on 1300 555 545, however as previously advised by the team, charges will apply if this is found not to be a product related issue.

Thanks
Rinnai Australia

chad i.
chad i.2 posts
  RINV51RC
Ease of Use
Cleaning & Maintenance
Noise Level
Heating / Cooling Speed
Rinnai
Rinnai   DM   
More
Ilhan
Ilhan Sydney, NSW4 posts
  RINV34RC

by Ayonz warranty . they didn't even came n have look . its been more then 30 days

its my fault pay bit extra get better brand 0 problem . I will burn this aircon in street , not about money . all about west off time . thank u best service Rinnai Seiki and Ayonz ... I will made a video about this on YouTube Show details
Noise Level
Rinnai
Rinnai   DM   
More
Justin Costello
Justin CostelloSouthwest, VIC5 posts
  RINV25RC
Value for Money
Ease of Use
Cleaning & Maintenance
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Rinnai
Rinnai   DM   
More
Daniel
Daniel
  RINV25RC

A great ice box... not ac

The AC worked ok for just under a year. Vibration has always been an issue. The AC, even when set on 24 degrees, ices up and spits out chunks of ice. The filter is regularly cleaned, especially in summer. Literally have to switch it off on Summer nights as it makes so much noise and lovely ice. A tech came out a year ago (during height of first covid wave) and said it was due to the filter and left. Wasn't impressed. Won't buy another. Show details
Ease of Use
Cleaning & Maintenance
Rinnai
Rinnai   DM   
More
Sean Mullens
Sean MullensNoosaville3 posts
  RINV25RC

Inside unit vibrates, poor design and function

Cools and heats fine, but the problem comes once the room reaches the correct temperature and the fan slows down. Instead of just stopping the fan and waiting until it's needed again, it keeps spinning continuously at a very low rpm that vibrates the entire unit and the wall it is mounted on. Seriously, why does it need to spin if it isn't doing anything? The way it has been programmed boggles the mind. Once the fan kicks back in again properly it's fine. It's just at idle that is absolutely horrendous. Again, why does it spin idle at all? Show details
Value for Money
Ease of Use
Cleaning & Maintenance
Heating / Cooling Speed
Rinnai
Rinnai   DM   
More

Hi Sean Mullens, We would recommend contacting Rinnai 1st Care on 1300 555 545 to either gain some technical support advice or speak with the service team to arrange a technician to attend and assess.

Thanks
Rinnai Australia

Rachel
Rachel2 posts
  RINV70RC

Awful broke within 4 weeks, customer service is terrible

At four weeks, air con stopped working. Been six weeks and still not fixed. Customer service just keep saying they cant help me as it is in another contractor's timeframe as to when it will be fixed. They cant tell me anything. meanwhile I have no air conditioning in summer while purchasing a brand new air con prior to the beginning of summer. NEVER EVER BUY RINNAI.  Show details
Noise Level
Heating / Cooling Speed
Rinnai
Rinnai   DM   
More
Marg
MargPerth, WA5 posts
  RINV25RC

Vibrates

The inside wall unit vibrates why very annoying i have 2 Fujitsu units in house and these never vibrate is this rinnai unit a dud . Would love to get an answer on my problem Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Heating / Cooling Speed
Rinnai
Rinnai   DM   
More
Jenny 10
Jenny 10Hunter Region, NSW3 posts
  Verified RINV25RC

I should of got this aircon few years back. It's just the best aircon I have ever had. Thank you RINNAI

Ezy to use. In my bedroom and my lounge and its only a 2.5 split aircon I can not here it going but in turbo you can. And that's all good. Love the temp on the head of this unit.it was 40 plus to day at my home. And it did not miss a beat. At all. I recommend this air con Show details ·  1
Noise Level

Questions & Answers

Max
Max · G Series

Does anyone know what the F1 error means? How hard can it be to include those details on the vendor’s webpage or in the manual? I’m trying to understand if it’s time to replace the air conditioner, as repair costs might be close to the cost of installing a new one. Thank you!

Rinnai
Rinnai   DM   
Dziva S.
Dziva S. · G Series

RINV34RC 3.4kw
F1 code keeps coming up. What does it mean?

Nae
Nae  
Dziva S.
Dziva S.  
Rinnai
Rinnai   DM   
Pamela H.
Pamela H. · RINV25RC (2.5kW)

How do I open the filter to clean

Rinnai
Rinnai   DM   
See all Rinnai G Series questions

Details

Compare all Rinnai G Series listings
Rinnai RINV70RC (7.0kW)
  • Discontinued
Rinnai RINV70RC (7.0kW)2.3 
CategorySplit System Air ConditionersSplit System Air ConditionersSplit System Air ConditionersSplit System Air Conditioners
Price (RRP) $779$879$1,249$1,599
Features Inverter, On/Off Timer, Remote Control and Wi-Fi Smart ControlInverter, On/Off Timer, Remote Control and Wi-Fi Smart ControlInverter, On/Off Timer, Remote Control and Wi-Fi Smart ControlInverter, On/Off Timer, Remote Control and Wi-Fi Smart Control
Cooling Power2.5 kW3.4 kW5.1 kW7 kW
Heating Power2.8 kW3.8 kW5.5 kW7.5 kW
Reverse Cycle YesYesYesYes
TypeFull System (Indoor & Outdoor Unit)Full System (Indoor & Outdoor Unit)Full System (Indoor & Outdoor Unit)Full System (Indoor & Outdoor Unit)
Cooling Energy Rating 3 stars3 stars2 stars2 stars
Heating Energy Rating 3.5 stars3.5 stars2.5 stars2 stars
Operating Temperature for Cooling-12 to +47-12 to +47-12 to +47-12 to +47
Operating Temperature for Heating-12 to +47-12 to +47-12 to +47-12 to +47
Indoor Unit Dimensions 300 x 800 x 198 mm300 x 850 x 198 mm315 x 970 x 235 mm330 x 1100 x 235 mm
Indoor Weight9.5 kg10 kg14 kg16 kg
Max Indoor Sound Pressure Level40 dB41 dB46 dB48 dB
Outdoor Unit Dimensions 540 x 720 x 260 mm535 x 802 x 298 mm535 x 802 x 298 mm681 x 900 x 343 mm
Outdoor Weight27.5 kg30 kg38 kg54 kg
Max Outdoor Sound Pressure Level51 dB52 dB54 dB57 dB
Max Outdoor Sound Power Level59 dB60 dB62 dB65 dB
Manufacturer Warranty5 year(s)5 year(s)5 year(s)5 year(s)
Visit official website
  • MPN: GEPH10DTW

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.