??!
1 photo
Rinnai Infinity 26 Enviro

Rinnai Infinity 26 Enviro

4.2 from 10 reviews

Reviews

4.2

10 reviews
5
(7)
4
(1)
3
(0)
2
(1)
1
(1)
  • Build Quality
    5.0 (1)
  • Value for Money
    4.0 (1)
  • Cleaning & Maintenance
    5.0 (1)
  • Noise Level
    5.0 (1)
  • Temperature Consistency
    5.0 (1)
  • Heating Speed
    5.0 (1)
  • Smells of GasYes (0) · No (1)
Previous
Next
Andy

AndyVictoria

Fantastic unit

published

Our unit has been running flawlessly for the past 5 years. I installed controllers next to our showers + kitchen and the kids love having easy control of their shower temp. Energy efficient - Gas bill is nice and low - although installation was high (thick copper gas pipes).

Temperature fluctuation is minor when say the washing machine and/or dishwasher kicks in while you're showering, but it's still warm enough and it very rarely happens. On the flip side, you don't run out of hot water (except during a power outage)!

In all, no regrets and would install again.

Purchased in September 2014 at GStore.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
CH1

CH1Melbourne

  • 3 reviews
  • 3 likes

So far, so good

published

We just had this system installed to replace a gas storage system. It's working great so far: very hot water, on demand. The water stays nice and hot; you can set it higher than the recommended temperature at installation (45C I think?), and I thought I'd need to, but it's been hot enough for me -- even in the room furthest away. We don't have high demand (2 people) or run the unit for long (water-saving mentality!). Can't wait to get my next gas bill to see how much we're saving.

Date PurchasedAug 2018
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review CH1, there is a limit of 50 degrees for hot water deliver in bathroom areas which is a lot hotter than people realise. We are glad to hear the unit is working well for you.

Donaldo

DonaldoSouth East Queensland, QLD

excellent highly recommended

published

I bought an enviro 26 in 2010 and it has run like a clock ever since. Rinnai gave me and extra 10 years warranty on the heat exchanger when i bought a second temperature controller. Rinnai gave me $150 cashback after purchase. I am extremely happy with my Rinnai and would happily buy same again. I am about to buy another enviro 26 for my father - to replace his electric system that is junk and just costs $$$ to boil water all day. Many thanks Rinnai - top quality Japanese hot water systems :)

Date PurchasedApr 2010
2 comments
Rinnai
Rinnai A.Rinnai

Thanks for the review Donaldo, we are pleased to hear the unit is working well for you.

Donaldo
Donaldo

Welkom!! It's a great product

Gas Continuous Hot Water Systems

Find out how Rinnai Infinity 26 Enviro compares to other Gas Continuous Hot Water Systems

Know better, choose better.

Compare all

No lifespan, dead after 3.5 years, good luck to those who have just installed on, tick tick...

published

Seems nothing lasts like it used to. The old instant gas hot water system lasted 25+ years! the new energy efficient rinnai enviro 26 is 0.5 years out of warranty (3.5 years total) and is dead. The plumber says the junk yard is full of these units, just install another one and start saving to replace it in 3-4 years... otherwise work well for the past 3.5 years.

1 comment
Rinnai
Rinnai A.Rinnai

Thanks for your review Brett. It is very unusual for an Enviro unit to fail after this time period. We would welcome the opportunity to look into this matter further for you.

rayn

raynMelbourne

  • 2 reviews
  • 3 likes

Lukewarm

published

We have a single story in Melbourne. I have to have showers with hot water only because it's just hot enough most of the time. Sometimes it's lukewarm and too cold for a shower. Rubbish. Someone else mentioned that theirs stops producing hot water when it rains. That might be the same for us.
Small.
Water isn't hot enough.

2 comments
rayn
rayn
Rinnai
Rinnai A.Rinnai

Thanks for the follow up Rayn, the tempering valve should allow the water at the nearest bathroom tap reach 50 degrees if adjusted correctly, but regardless of the temperature coming from the INFINITY it will be reduced by the tempering valve.

gchen18

gchen18Brisbane

Good Unit.

published

We install it with 2 remote controllers, set to 40 degree on shower and 50 degree on kitchen. Kids don't need to turn on cold water to adjust temperature, and don't need to worry hot water temperature issue. Recommend install it with remote controller, it will save your water and gas bill.
Energy efficient.

Peter

PeterMelbourne

  • 3 reviews

Awesome on tank water!!!

published
2 comments
Peter
Peter

2 years on and so far no irregularities. :-)

Rinnai
Rinnai A.Rinnai

Thanks for the update Peter, we are very glad to hear you are still happy with the unit. We wish you many more years of untroubled usage.

Breamo

BreamoSydney

  • 66 reviews
  • 56 likes

Early days but so far so good

published
2 comments
Breamo
Breamo

3 years on still going strong. Not once did it cut out or anything like that. Temp is consistent so fingers crossed! We had a storage gas tank at our old place and this instant gas consumed half the gas of our old unit... top marks!!!

Rinnai
Rinnai A.Rinnai

Good Unit but has vulnerabilities

published
Gas Continuous Hot Water Systems

Find out how Rinnai Infinity 26 Enviro compares to other Gas Continuous Hot Water Systems

Know better, choose better.

Compare all
jackster

jacksterAU

  • 3 reviews
  • 10 likes

Love it!

published
See all Rinnai Infinity Range reviews

Questions & Answers

Garry b.

Garry b.asked

Infinity 26 Enviro

Hi
I have an Infinity 26 unit that was installed about 5 years ago. The unit has recently developed a water hammer knock sound when any water tap hot or cold is turned on anywhere in the house. Looking in the unit the sound appears to be coming from the heat exchange pipe work (I think that is what its called).
Can a pipe come loose or is it more serious ?
Thanks for your help
G

2 answers
Rinnai
Rinnai A.Rinnai

Hi Garry b. thanks for the question, in most cases where there is a water hammer issue it relates to the plumbing to the unit rather than the unit itself. tTe problem is most likely a valve near the hot water unit and sound travelling to heat exchange acting like a resonator.

It may be worthwhile having the unit inspected by a plumber or booking a service call to confirm where the issue lies.

Thanks
Rinnai Australia

Garry b.
Garry b.

Thanks for the quick response. I will have it inspected.

StephenW

StephenWasked

Infinity 26 Enviro

Our neighbour has a Rinnai Infinity 26 Enviro hot water system installed on his wall just across the fence from our bedroom. It makes a pretty much continuous irritating noise (maybe a fan?) day and night. It seems to be more on than off. I'm not sure if it even goes off. I thought these systems are only supposed to operate when making hot water. Before I take it up with the neighbour, I'd like to know whether this is normal or whether there is some obvious fault.

1 answer
Rinnai
Rinnai A.Rinnai

Hi Stephen W,

Thanks for the question, The enviro 26 puts out less than 52 decibels of sound and is regarded as acceptable, however there maybe an issue with the combustion fan that could require a service call. If the unit runs continuously ,it may have a circulating pump connected and it's running on low burn.

We recommend a service to ascertain what the noise level actually is, and if we can improve the situation.

please contact our 1st Care Conatct Centre on 1300 555 545 or alternatively you may book online following the link provided https://www.rinnai.com.au/support-resources/online-service-booking/.

Thanks,
Rinnai Australia

Michael S

Michael Sasked

Infinity 26 Enviro

Hi
Just had Infinity 26 installed and we have two concerns
1. The amount of water wastage until the hot water comes through, it’s currently taking about 10 seconds
2. It’s plugged into a power point, what’s the electricity consumption for this ?
Cheers

1 answer
Rinnai
Rinnai A.Rinnai

Hi Michael S,

Thank you for reaching out to us. We would recommend calling our experienced Technical Help desk team on 1300 555 454, option 3 and they can provide some further assistance,

In regards to the energy consumption, the infinity continuous flow units use very small amounts of power.

Under normal use 47 watts, if in standby mode using 1 controller 2 watts, If the temperature drops to freezing point the anti-freeze heaters turn on using a total of 68 watts.

Thanks,
Rinnai Australia

Get an answer from our members and Rinnai representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.