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Questions & Answers

What's the right instantaneous Rinnai for a small house?
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HI Over the past few days the water temperature has been fluctuating and is not getting anywhere near the temperature it should be. Usually we have showers at about 40-41 degrees however even at 50 degrees the temperature is barely warm. Have also noticed on one controller that the red light does not light up at all when the en-suite shower is on. There are also two taps linked to that controller and when they are on the red light comes on but the water get hot for a brief period then gets cooler. Any ideas?
1 answer
Thanks for the question Mathew D, it sounds like the unit will need a service call, it is hard to diagnose the issue without inspection. You can book through our service team on 1300 555 545.

I'd like to get the Rinnai Infinity 26 Smartstart installed. Does anyone know if there is a model that you can get hotter water into the Kitchen and Laundry, with the 50degree limit into the bathroom and ensuite?
1 answer
Hi danablue3, Thank you for your enquiry. To achieve hotter water for kitchen / laundry using a Smartstart system will require the purchase of a factory set 60o C Infinity Water Heater and a separate Smartstart Pre-Heat System (REUCUG1). If you require further information please feel free to contact our Sales team on 1300 555 545 and select option 1.


Infinity 26 SmartStart
Price (RRP)1858
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