Absolutely hate it!
Absolutely terrible HWS. Wastes ridiculous amounts of water to heat up, goes cold during showers several times per shower. Have to turn off cold and leave hot water to heat up during shower after already wasting water and time to heat up in first place. Deters the household from even wanting to shower regularly as it is not a relaxing experience whatsoever.
On and off since its gone in
The hot water takes ages to come through, I'm on bottled gas no flow restrictors anywhere. Been like this since it went in. Plumber not helpful at all. It sometimes works after been thumped on the outside of unit.
Purchased in November 2018 for A$429.00.
Questions & Answers
Does anyone know if a Rinnai smart start can be connected to a Thermann 26
Hi Luke, thanks for the question, the Rinnai smartStart is designed to work in conjunction with the Rinnai range of hot water units. They are not tested or recommended for use with other brands,
Hi there, is it normal for steam and water condensate to be vented from the vent in the upper front section.. when we operate the system.. water drips down the front of the unit from the vent..
Hi Scott H,
Thank you for the question.
Please contact our Technical help team on 1300 555 545, Option 3 and they can assist your further to advise if a service call is required.
When do you know when it is on
I now have to just use it without temperature control so adjust the water so it’s not boiling until we get a new one
Hi Sean, thanks for the question. The Infinity hot water units will switch on as soon as you open a hot water outlet. The power, gas and water must all be on for this to occur.
If you are having issues, we have a technical help desk available on 1300 555 545 option 3 who may be able to assist.
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