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RIO Sound & Vision Online store

RIO Sound & Vision Online store

3.8 from 5 reviews · View Statistics
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Reviews

3.8
5 reviews
5
(3)
4
(0)
3
(1)
2
(0)
1
(1)
  • Product Quality
    4.5 (4)
  • Return Claim MadeYes (0) · No (4)
  • Shipping
    5.0 (3)
  • Warranty Claim MadeYes (0) · No (5)
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Andrewhe
AndrewheAU
  • 8 reviews
  • 2 likes

Swift service and delivery

published

I bought an Onkyo AV receiver from RIO on December 28. It arrived by Express Post, Thursday Dec 31 in Sydney. Great service. Very happy with the Onkyo too. Great product. I would buy from RIO again.

Product Quality
5/5
Shipping
5/5
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Spc
Spc
  • 4 reviews

Great Service

published

I bought a Q Acoustic pack and Canton atmos speakers. Rob and his crew were knowledgable and friendly and shipping was fast. My experience shopping with Rio Sound & Vision was fantastic.

Product Quality
5/5
Shipping
5/5
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Nikuma
NikumaMetropolitan Adelaide, SA
  • 3 reviews
  • 3 likes

Q Acoustics 3060s

published

Sub not provided with Australian power cable, there was no mention of this on site.

Good sub, slight rattle, will see if it dissipates after being worn in. Delivery was fast.

Product Quality
3/5
Incentivised Review No
RIO Sound & Vision
RIO S.RIO Sound & Vision
Nikuma
Nikuma

You know perfectly well what you're buying and selling.

How did you tape the invoice on the underside of the top of the box without opening it?

RIO Sound & Vision
RIO S.RIO Sound & Vision
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Rama
RamaGreater Melbourne (Metropolitan), VIC

Home Studio Install

published

Had a home studio installed by the RIO team and could not be happier with the job the team did. From the initial home visit, the consultation on which system would be most suitable and to the installation. Incredibly professional, courteous team from beginning to end. Looking forward to repeat business!

Technicians installed a THX Dolby Atmos system and selected all the right speakers and screen size to fit the space. Sound is incredible and am blown away (even without the furniture installed).

Product Quality
5/5
Shipping
5/5
RIO Sound & Vision
RIO S.RIO Sound & Vision

Hi Rama,
That's awesome to hear! We're so glad you love your system. Just wait until your furniture is in and you can sit back, relax and enjoy the incredible system you have!

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Alex8
Alex8Metropolitan Adelaide, SA
  • 2 reviews
  • 9 likes

Awful communication, bad service

published

I ordered and paid for an amp from the RIO Sound and Vision online store. A few hours later I received a refund notice with no explanation.

I had to go make an inquiry with the store to find out what happened. Their response was "Hello Sold out sorry". Here's some tips Rio:

1. Don't send refund slips out of the blue without an explanation. Inform customers what is going on.
2. Don't advertise goods for sale, and accept payment, if you can't supply them.
3. If you can't supply the goods, try offering your customers an alternative.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
RIO Sound & Vision
RIO S.RIO Sound & Vision
Alex8
Alex8
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