Covid Restrictions are worthless
Interesting response to enforcing Victoria COVID restrictions. Putting their team first by exposing them to COVID!!! And their customers!!!!!!!!!!! Maybe they should give employees speed dial to police???
I am sorry that you had multiple negative experiences in our store, and it is unfortunate how many people do not follow the Government direction to check in to every venue and wear mask correctly. During these times we have had to put our team first which is why we have asked our team members not confront customers who have chosen to come...into the store without checking in, entering without their masks or not wearing them correctly. This can cause aggression in some customers and we do not wish to place our team in harm’s way. This needs to be left to the Government Authorities. We as a business are doing everything within our control and following all Government guidelines to assist in making our stores as safe as possible for our customers and our teams. (except following the rules and not having adequate notices posted)
Inaccurate pricing bordering on deceit
Continually have to get staff to explain why register price is higher than ticket price. same for ticket price higher than catalogue price. Shelves are always understocked and when I ask when stocks will be renewed, I am given different info from different staff. Lied to in fact. I will not shop here again. Coles for me
Over price at counter than the shelf price
I bought a whole meal bread (Bread oven ) at around 4.30pm on 5th June 2017 in Narre warren Ritchies. The price was locked down to $1.99 and is written on the shelf too. But i was made to pay $3.99. I didn't collect the bill also as i was in hurry. This came to my notice after leaving the shop. My total bill came to $6.98 including over priced bread and a super glue($2.99) ,
This is the third time this happening. One time i noticed at the billing time itself and i informed them .Then they adjusted the amount at the counter. This is like a day light robbery. People when buying in a hurry will not notice it.
Poor management Cessnock Manager
I once loved shopping at Ritchies Cessnock. Have stopped shopping there now due to new management. I find her rude and aggressive. Quality of certain areas of shop have definitely declined in last 6 months. The shop is not what it used to be. Staff seem over worked. Have shopped at this store for quite some time and by far the WORST manager they have had. Maybe they could send her on a people skills course???
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I read the other reviewer's comments about the Community Benefits Card, but I am not aware of it and also am not aware of too many events at my Ritchies. The sales staff were friendly every time I have gone here, but the stock items were expensive and I cannot afford to shop here regularly. Their weekly ads specials are really good value!
I dont shop here regularly because I have found them to have just the basics, but not a lot of choice for most items. I also have found that off the shelf prices are a bit expensive.
I am not able to do all my...
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