Professional and outstanding service.
This is the second time I have used River City Conveyencing. Both times the service and professional and was fantastic. Thank you to the team and especially Elyce Howden for making a stressful time for me relatively pain free and problem free. I would recommend your services to anyone. Thank you.
Don't ever go with them.
I never seen anyone who is a paralegal but could not write your name correctly even after you request them couple of times and when you complaint to boss, he said that it is not a big deal but if you don't like it then go with other firm. Just 2 days to settlement, money has been already deposited into their account.
- Verified customer
Really efficient service
I have used River City Conveyancing three times in the last 10 years. Different people each time but their service is reliably fantastic. They respond to emails immediately and are helpful in answering any questions you may have. I think they actually enjoy their work unlike many others in this field. I highly recommend this company.
Awful, avoid at all costs!
Awful experience and complete waste of money. Thought I was paying a premium price for knowledge and good customer service. I had to constantly follow up and had no faith at all in my paralegal - [name removed] who was looking after my transaction. When I called she acted like it was a bother and I had to force her to answer basic questions like she was concerned about being litigated. I read the reviews on the internet being an interstate buyer however 100% advise you to look elsewhere, its just not worth it!
Efficient and Effective
It was apparent from my first contact that River City Conveyancing have a very efficient business process which their staff observe. I was kept informed of progress through each stage and all enquiries were handled courteously and efficiently. Thanks Charlotte. I have no hesitation in recommending RCC services.
- Verified customer
Excellent services, just what I needed
One of my friends suggested about the River City Conveyancing for property settlement, and also mentioned about Erika Chen. Today, after the final booking of settlement, I love to take the opportunity to mention that, Erika made everything so easy and simple.
She took every initiative to remind and expedite all responsible parties about what she needs and when. Very professional, knows her work and very sincere.
Wish you all the best Erika and RCC.
Lack Of Communication! Long Waiting Period To Get A Response!
After reading many reviews I decided to go with RiverCity, the job has been completed, but I believe there was a lack of communication. Whenever I emailed them with any questions with regards to the settlement process, searches, and how fees will be apportioned between me and the developer, it took them sometime - a day or two to answer me back with one line email" which obviously didn't take more than 1 minute to write" answering one question and ignoring others.
Prices are higher than other firms but I thought that I paid for better service, however that was not the case.
Very helpful ---- everything explained in a clear manner.
Charlotte was wonderful. I felt that she was looking after my interests throughout the whole process of selling my property & also the purchasing of my new property. River City Conveyancing was recommended to me by my son --- he was also very happy with his dealing with RCC when he was buying & selling. The fees & charges were very reasonable. Highly recommend the wonderful team at RCC.
Professional, Excellent Service
I found RCC to be excellent. I had Shannon who took me through the whole process from start to finish.
The service was friendly. They were very well organised, with updates being provided to me through out the process. This included listing out what I needed to complete and by when, following up with me as required and always being available to answer any questions that I had as they arose.
The process was very smooth, and I would certainly recommend River City Conveyancing.
Professional, Courteous & Affordable Service
I've had multiple dealings with RCC and would unreservedly recommend them based on my personal experience.
Everything was handled in a timely & efficient manner, and the staff were all readily contactable to provide guidance and explanation as needed.
RCC provide a highly professional value for money service.
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