Good quality shirts with quality customer service
Very happy with my 2 “trial” orders I’ve done so far, my photos have come out perfect on the shirts. Will definitely have more made. Shirts are comfy and fit well. Staff are quick to reply with any email queries and very accomodating with requests to change design during the mock up stage. Highly recommend Riverwest. Thanks again team.
All I can say is fantastic.
Have been dealing with Steve, Lisa and the team for six years now and can't recommend them highly enough. The quality of their sublimation printing is superb, their attention to detail excellent and the whole team's attitude to customer service is 110%. We order three different styles of polo shirts, multiple mixed sizes and have never had a quality issue. The design is always mine and they produce it to perfection. This year their service with difficulties being experienced in China has been exceptional. They still managed to meet our deadli...nes. This is a genuine heartfelt review of appreciation for their going above and beyond the norm. Thanks again to you all - will definitely be back again next year and the year after and the one after that. Chrissy, Chief Crow at Stone the Crows Festival.
Brilliant team clothing!
We needed a new manufacturer to replicate some team shirts we already had, and the ream at Riverwest were so helpful at getting us not just shirts to match our existing design, but even improved quality on what we had! Happy to work through several changes and adjustments quickly and effectively, the crew got us what we needed and in quicker than expected time. We have comissioned extra work now and look forward to having plenty of future collaborations with them as well!
Exactly what I wanted
colour match was perfect the shirts were proper and fit true to size couldn't be any happy with the product and service was flawless! Very pleased with the whole process
Find out how Riverwest.com.au compares to other Clothing Shops & Brands
Know better, choose better.
Items were not delivered within the promised time frame and have not replied to any emails regarding a refund
42 of us as a year level, ordered these costumes for a sports carnival and needed them by a specific date, which was promised by the retailer. The costumes did not arrive by the promised date (8th May) and still have not arrived (23rd May). The total payment was over $1000 made up of seperate payments and the retailer has not replied to any emails regarding a full refund of all our money.
Horrible customer service. Will never shop here again
Questions & Answers
Did you find another way to contact this company? I have ordered with them and they are currently 2 weeks late on the delivery. Seem to have the same issue as you where communication was great at the start but as soon as they got payment I can't seem to get a response from anyone.
Did you receive your items?
I also had same issue. They shipped me the wrong size singlets but once they had my money, they weren't interested. They will not refund or exchange them. Reputable online companies would at least exchange them if they didn't fit. You can't speak to anyone, there is no phone number or address on their website. They hide behind the internet and leave you hanging. Be careful.
SO D9W, did you recieved the order?
Get an answer from our members
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||No|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
Other Clothing Shops & Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.