Our unit worked fine until about four years after installation when the plastic began disintegrating where the body is screwed into the cabinet. As a result, the slide out has fallen down on one side. The whole unit will now have to be replaced.
Purchased in July 2015.
- RLES61WH (white)
- Verified purchase
A piece of junk only worth putting in the rubbish
The description and dimensions sound fine, and this is about where it all ends. These things are complete pieces of junk, come with missing parts/pieces which are essential to installation, and if you buy one from bunnings, forget about having any customer support afterwards. Save yourself time and money by just chucking close to $200 in the bin. It's honestly much easier, less stress and will likely make the same amount of difference to your kitchen when trying to extract cooking oils/air.
Give yourself a break and just don't buy one and particularly not from bunnings.
Purchased in September 2020 at Bunnings Warehouse for $159.00.
All was good until the plastic slowly disintegrated
The rangehood was installed mid 2016 we purchased the house September-October 2016 and everything was fine until about a year and half ago I noticed bits of plastic falling off the rangehood near the screws near the light and fan switches! Everyday there was something dropping/falling off!
Looking into the holes in the rangehood I can see a build up of oil, grease which there’s no way to reach to clean unless I take the whole thing apart!
Up until now I’ve had to take the entire thing off the wall as one side completely is no good!
Most of the ...
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Replacement product under review
I have had 2 Robinhood rangehoods. Both had the same problem others have posted about on this site.
After posting a review about my Robinhood slide out range hood problems, i have been contacted hy a Robinhood representative who has offered to replace my broken one with a new improved model.
will report my findings on it.
Very professional approach to this problem.
Thanks to Alexy from Robinhood for the replacement.
The plastic around the front self tapping screws broke. Was about 1 week out of warranty and I contacted the distributor who requested full details which I supplied with photos and after three emails no reply at all. E mailed Robin Hood on their web site which was also a complete waste of time as no reply from them. Customer relations of the manufacturer and the distributor are as poor as their product.
Cheap nasty Fan motor with EXTREMELY HIGH EMF (Magnetic Field)
Hi Magnetic Field in use - does not meet guide lines for EMF (No way this unit could be sold in Europe as it doesn't meet guide lines)
This the WORST ELECTRIC MOTOR UNIT I've tested with hand held EMF meter along with RLES91SS/WH and their WH versions for radiating Magnetic Fields.
It actually maxes the Magnetic Field meter out !
I tested this at Harvey Norman and compared it to other models including sister cheap brand Omega from the same Australian Distributor.
RLES61SS / RLES61WH & RLES91SS / RLES91WH along with the newer cheaper 2 speed units.
Should be recalled and replacement motors offered to existing customers.
I have had 2 of these robinhood rangehoods installed at our place (2014) and both times have had the unit collapse because the self tapping screws holding the appliance together have caved in and broken. The plastic mould that holds this together aswell has also given in. Overall a very faulty product and manufacturer will not accept responsibility for the flimsy design.
Self tapping screws holding the appliance together have caved in and broken
Questions & Answers
Could anyone recommend another brand of rangehood that could fit the space in the built-in cabinet for this Robinhood 60cm Slideout Rangehood RLES61SS/WH? I would like to chuck this second unit that I obtained into the bin as the sides where the screws are holding the unit in is cracking and the slider is sliding out on its own! Urgh!!
Good afternoon S H Lim,
As discussed with you yesterday Robinhood has improved this model range hood and we have organized to replace yours for you at no charge .Our technician will be contacting you to arrange a suitable day/time to attend.
The team at Robinhood.
I would love to know the answer to this too. We have just gone through our 4th Robinhood rangehood since 2007! (The current failure lasted nearly 3 years - one only lasted a year - same problem) As many others have discovered, a very poor design fault sees the plastic part holding the screw that supports the unit crumble away and the whole slide out part drops down. Unfortunately Robin hood is the only rangehood that fits the cabinetry. We are just about at the stage where we pay $600 to have the cabinet altered - it would work out cheaper than replacing the rangehood all the time)
To the Team at Robinhood. Thank you for organising a replacement of the "improved" model of the similar rangehood at no charge by your technician last Friday 23 February 2018. I will try this unit and will keep you informed on how long this unit will last us. I do hope the improved version will not crack as my previous two units. Hope that you are able to make similar replacements to customers who are facing similar problem as I did, like Jen above who have gone through the 4th Robinhood rangehood.
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