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Robinhood RLES61

Robinhood RLES61 Questions & Answers

RLES61SS (Stainless Steel), RLES61WH (white)
1.6 from 18 reviews · View Statistics

12 questions from our users

Vikki

Vikkiasked

RLES61SS (Stainless Steel)

How do l remove fan blade to clean

2 answers
Smaths
Smaths

I’m pretty sure you don’t. Depending how long you have had it the plastic will be very brittle and likely break. I would just suggest removing the grills/plates and giving what you can a wipe rather than removing the entire system.

Robinhood
Alexis P.Robinhood

Good afternoon Vikki , thanks for contacting us, Robinhood does not recommend that the fan blades be removed as this could affect the performance of the unit if not replaced correctly, if you require further assistance please feel free to give us a call on 1300 739 033
The team at Robinhood.

Deirdre King

Deirdre Kingasked

RLES61

Hi.
I have a Robinhood Range Hood, approximately 12 months old.
Both halogen lights have blown.
I have tried to remove as per operating manual and either will move.
What needs to be done to remove and place the bulbs?

3 answers
Felecia B
Felecia B

I found that you have to push them in and then twist!
I struggled at first but then it finally worked!

Deirdre King
Deirdre King

Thank you for your answer. I have done that but no movement at all.
Also had a friend have a go but he had no luck at all. There is just no movement.

Robinhood
Alexis P.Robinhood

Hi there Deidre ,please give our customer care consultants a call on 1300 739 033 they will be able to assist you.
Thanks from the team at Robinhood.

Dawn W.

Dawn W.asked

RLES61

How do you remove the filters to clean them

No answers
Dawn W.

Dawn W.asked

RLES61

how do you remove the filters to clean them

2 answers
Mariejeanne
Mariejeanne

Push the front one backwards then pull into the gap forwards.
Then remove the back filter the same way.
Easy when you know how!
The dishwasher does a great job of cleaning the filters.

Robinhood
Alexis P.Robinhood

Hi there , please follow the directions given to you by Mariejeanne. If you continue to have a problem please call us on 1300 739 033 and one of our friendly team will assist you. The team at Robinhood.

trekor2

trekor2asked

RLES61

How to remove the fan cover on a Robinhood Ventro rangehood

1 answer
Robinhood
Alexis P.Robinhood

Please contact our fabulous customer care team on 1300 739 033, they will be able to assist you with your enquiry.
The team at Robinhood.

Don Jin

Don Jinasked

RLES61

I inherited the Robin hood rules 61ss when bought house. The both filter clips was broken. Other parts are fine. I wonder if it's worth to buy the new pair of clips or replace a new one? I am concern the new clips would be broken soon. Unsure the warranty.

4 answers
Paula
Paula

There is something about the design that make it hard to remove filters because part of the hardware breaks. I would ring robin hood and demand answers They actually sent me a new range hood

Don Jin
Don Jin

Thanks Paula. I have called them robinhood about the filers clips. they said it would charge $20 for the clips. but the clip warranty only 90 days, not 12 months. I see many people reports the plastic clips were easily broken. I am wondering if it worthy while pay $20 every 90 days ?

Robinhood
Alexis P.Robinhood

Hi there Don , if you would like to give us a call on 1300 739 033 we can discuss and troubleshoot with you. We can also advise all options available to you. We look forward to hearing from you.
The team at Robinhood.

David Horrocks

David Horrocksasked

RLES61

How to remove a filter element from a robin hood slide out filter model #rles61ss/wh

3 answers
Nell
Nell

Just slide it out to the back it may take a little bit of bending but they do come out in 2 parts ... I soak in detergent to get the grease out.

Robinhood
Alexis P.Robinhood

Good afternoon, if the instructions Nell has provided are unsuccessful please call our customer care desk on
1300 739 033 and on of our friendly consultants will assist you.
Thanks the team at Robinhood.

David Horrocks
David Horrocks

Thanks - I had worked it out that ‘a little bit of bending’ was needed and had worked accordingly.

JudyC

JudyCasked

RLES61

I inherited the RO61SS/WH/80 when I bought this house. The fan cover is filthy. How do I take it off to clean it?

1 answer
Robinhood
Alexis P.Robinhood

Good afternoon,
Please contact our customer service desk on 1300 739 033 and one of our friendly team will assist with your enquiry.
The team at Robinhood.

Zedness

Zednessasked

RLES61

I inherited the robinhood grange thing when I bought the house and cannot get the filters out. They are side by side not front and rear as above. I want to clean it but nothing works - I cannot find how to get the filters out and the whole things seems sealed without any evidence of where it opens up. I have no idea how old it is or when it last had the filters changed but it is disgusting and I can't stand it anymore.

4 answers
Robinhood
Alexis P.Robinhood

Hi there, please call our customer service desk on 1300 739 033 and one of our friendly team will be able to assist you and ease your frustration.
Thanks the team at Robinhood .

Clementsons
Clementsons

Hi
I have no idea. You’re best to perhaps get a contractor out to inspect. Or ring the supplier or manufacturer. They may have people who can help

Nell
Nell

Robinhood official.. can tou post the answer here so we can all know how to clean our rangehood.

Tezza

Tezzaasked

RLES61

Want to know how to remove old robin hood range hood to put new one in?

2 answers
Clementsons
Clementsons

I gave no idea, we had a tradesman do it

Robinhood
Alexis P.Robinhood

Hi Tezza,
The rangehood can be either mounted from above or from either side. In both cases the rangehood is held in place by 4 screws.
The instruction manual is in our website robinhood.com.au or you may contact our Customer Service desk on 1300 739 033 and one of our friendly team will assist you.

from the Robinhood Team

SH Lim

SH Limasked

RLES61WH (white)

Could anyone recommend another brand of rangehood that could fit the space in the built-in cabinet for this Robinhood 60cm Slideout Rangehood RLES61SS/WH? I would like to chuck this second unit that I obtained into the bin as the sides where the screws are holding the unit in is cracking and the slider is sliding out on its own! Urgh!!

4 answers
Robinhood
Alexis P.Robinhood

Good afternoon S H Lim,

As discussed with you yesterday Robinhood has improved this model range hood and we have organized to replace yours for you at no charge .Our technician will be contacting you to arrange a suitable day/time to attend.

The team at Robinhood.

jen1906
jen1906

I would love to know the answer to this too. We have just gone through our 4th Robinhood rangehood since 2007! (The current failure lasted nearly 3 years - one only lasted a year - same problem) As many others have discovered, a very poor design fault sees the plastic part holding the screw that supports the unit crumble away and the whole slide out part drops down. Unfortunately Robin hood is the only rangehood that fits the cabinetry. We are just about at the stage where we pay $600 to have the cabinet altered - it would work out cheaper than replacing the rangehood all the time)

SH Lim
SH Lim

To the Team at Robinhood. Thank you for organising a replacement of the "improved" model of the similar rangehood at no charge by your technician last Friday 23 February 2018. I will try this unit and will keep you informed on how long this unit will last us. I do hope the improved version will not crack as my previous two units. Hope that you are able to make similar replacements to customers who are facing similar problem as I did, like Jen above who have gone through the 4th Robinhood rangehood.

Jan

Janasked

RLES61SS (Stainless Steel)

I have an RLES61SS and cannot take the filters out, have had it 5yrs and nobody can help me.. how do you get the filters out please?

3 answers
Clementsons
Clementsons

Ours is in a rental. Don't know. Sorry

Customer Service
Customer Service

To remove the aluminium filters pull the slide-out out fully. The front filter is to be removed first and is done by pushing up the back of filter so it raises above the lip at the rear of the extension. Once the filter is above the lip slide the filter towards the back of the unit. When filter is about 3/4 of the way out it can be angled downwards towards the back wall and then pulled out completely. Once the front filter is removed, the rear filter is to pulled forwarded out of the holding clips, then angled down backwards in the same manner as the front filter. The filters go back in in the reverse order.
For further information please call our customer service centre on 1300 739 033.

RobynG
RobynG

NO, the Back filter comes out first. Hubby finally worked out. Same instructions as above but Back one First.

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Robinhood RLES61

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