The range hood was installed in 2016 just before we purchased the house. Late 2017 we noticed pieces of plastic breaking off around the screw before long the plastic holding the screw cracked off and the whole front left side of the slide now hangs down. still works but the oil drips down towards the broken section due to gravity. After writing this review I was contacted by a friend customer service team that discussed my issues and offered to repair or replace. Replacement range hood arrived 2 days later and I installed it. So happy to have a working rangehood again and couldn't be happier with the service provided would definitely buy again with confidence if there is an issue they will rectify it.

This range hood has been installed in our kitchen for nearly 25 years. Until recently we haven’t had a minute’s trouble with it. It clears the kitchen of smoke and stove top fumes even when the fan is set on low (any higher fan setting is too loud). Last week one of the plastic pieces around the screws disintegrated so the unit now hangs down on the left side. Given how long we’ve had it I guess I can’t complain. The unit is probably at the end of its useful life. I’ll replace it with a better quality one. The plastic part showed me the unit is cheaply made.