Bought this unit about 4 years ago and have never used it due to the noise .
Being at home due to covid thought I would look for a fix but after reading the reviews it turns out this is just junk..
Unfortunately I cant change it because my glass splash back is cut to fit it.
Not only is it noisy it doesnt seem to suck much .
From now on I will read reviews before I buy anything
Retraction of lack of Extraction!
I wrote the review "Not fit for purpose" on 24 July. We had Robinhood contact us and arrange a serviceperson to come and inspect. It turns out the "butterfly" flaps that open and close were stuck and this is why the extraction was not operating correctly. Whilst the flue kit was installed correctly because of the short neck base where the 'butterfly flaps sit they were not lifting. (Possibly due to the concentina type of ducting, very commonly used). To remedy it we bought a small length of plastic pipe (150mm diameter) which meant the flaps c...ould open unempeded. This in our opinion is a design fault. The butterfly flaps should be able to open within the unit. An extra peice of rigid duct could be included with product or they make the 'kneck' a bit longer so that the flaps can open within it. Otherwise there should be more detail in the installation and type of ducting used. Of course the silver foil flexi ducting is the most common for obvious reasons. Rigid ducting also reduces noise. Now that the flaps are working properly the extraction is much better, however it is still a very noisy unit....we cannot have a conversation while it is on (ear muffs required) We chose this because of the space we had to work with and look (openness of the glass) Otherwise as per previous homes we would use a 'power pac' unit. Lucky I'm not a messy cook, so I only put it on when absolutely required....
- Verified purchase
Would never have believed that something from what is supposed to be a leading brand could be so noisy. Unfortunately we had our splashback made to fit the rangehood and now that it needs replacing (no fault of the machine - mice have chewed through wiring) we are going to have to replace it with the same item as we are unable to find a similar sized item. I guess it will just have to look pretty when the lights are on as we won't be using the exhaust fan...
Don't Purchase Very Noisy
Purchased this range hood on Harvey Normans recommendation they have had no BAD feedback only complaint is the glass collects dust. Well it is so noisy you can't hear anything in the background to the extent you end up turning it off just to get rid of the noise. A pair of ear muffs should be recommended when you purchase this range hood looks lovely but totally unserviceable.
I bought this range hood through JB and was told it was the dux nutts... well yea its not! its loud, the fan made weird
sounds like the bearing had gone in it and also the two lights that come with it blew in the first week (yes I did have the range hood placed to the recommended height) I called Robinhood for warranty and I got this lady who was soo unhelpful and rude and told me the light bulbs were not under warranty. by the way I couldn't find the light bulbs anywhere!!!! I don't recommend this rangehood at all! its cheap and you get what ...
Do Not Waste Your Money
We purchased the what we thought was a reputable brand at a (RWV3CL9G Robinhood Wall Canopy curved glass 90cm Vetro Rangehood) at the bargain sale price of $400.
We should have just thrown our hard earned money in the garbage. Exactly where this machine is going.
Yes it looks good, but worse than the ridiculously loud noise is the fact that. It does not even suck steam from boiling water! It makes no difference if you have it on the lowest or highest settings!
Hold a tissue under the vents. And it doesn't even move!
The steam actual...ly goes everywhere - Except - for in the vents! The glass then fogs up and water drips down either side. The Robinhood contracted repairer came to our house and looked at how it worked. Nice guy, but said there was nothing wrong with it - That is how it is.
Jet engine noise
really disappointed with this rangehood, I had reservations about purchasing it for my new kitchen, visited the good guys on a number of times as our kitchen was purchased from them, spoke to our sales guy each time about my concerns to only be told that it was their bestselling rangehood and they never had a complaint about the unit!!! It's so loud I call it my jet engines, so people please read the reviews first before purchasing your appliances, I know I will be from now on!!
noisy even on lowest setting!
Bought this as recommended by a saleslady at good guys. It was cheap compared to other brands. It has good suction, but is VERY noisy!!!! The old rangehood that we had was elfa(bought by the previous owner) which we had to replace as the motor had burned out, I'd say that old rangehood's highest setting noise wise is comparable to robinhood's lowest setting! Should have checked reviews before buying.
Overall I think we are disappointed, it looks so good & it was well priced.
But the noise, at any fan speed setting, is overpowering.
Our installation had to be "recirculating", which is never a first choice option.
Several aspects of the method of installation I question, but they seem to be accepted by "the trade" so no more on that.
Regarding effectiveness in the recirculating situation:
Fails utterly to prevent odours from pervading the house but when the standard filters were washed after about 4 weeks use it was clear that a substan...
Exhaust speeds useless
Recently had one installed in my new kitchen. It looks very nice but the exhaust speeds on it are useless. Very little difference between low and high. I thought something was wrong with it but the technician installed a new board and it was just the same. When I phoned up service they told me it was supposed to be like that and they were very abrupt. They told me to take it back to the people I bought it from. After listening to other range hoods it definitely does not have 3 very distinct speeds.
Useless exhaust speed control
Questions & Answers
Looks like we have the same issue as gonads63. We purchased it from Harvey Norman Rotorua in November and only just had it installed with an electrician. They are rubbish and we want our money back to spend on something better. I will be contacting them once this lockdown covid thing is over.
Hi there, please give us a call once your isolation is over and we will endeavor to assist you with your rangehood.
1300 739 033 is the number for our customer care team. The team at Robinhood.
Hi Alexis. Our electrician has been out at our expense to solve the issue with the flaps not opening. The flaps simply should not extend above the flange, which is the cause of the problem. The fix entailed extending the flange with pipe so the flaps could open un-impeded as per gonads63's issue on this forum. This is clearly a design fault that Robinhood new about based on gonads63 review and post and yet nothing has been done prior to my purchase. I have photos I can show you. Our electrician is going to charge us to rectify this design fault and I am going to pass the account on to Rotorua Harvey Norman for at least a credit for the costs. Be aware this was the curved range hood. The Adonis 900. A more expensive model than the one that Gonads63 had. Our Electrician says the product is not fit for purpose as we had to introduce another product (pipe) to fix the issue. There is no indication within the installation instructions that a fault would arise from using the type of ducting we have.
Hi there Kiwi Andy, thanks for the feedback from yourself and your electrician with regards to the installation of your rangehood we will pass your comments on to our marketing and developments teams.
The team at Robinhood.
Hi, we have installed one of these units in our daughters kitchen, as with the reviews above even on the lowest setting the noise from the unit is excessive, is there anything that can be done to reduce this, its not a flue issue thats all be checked it is the noise from the motor, thanks Tina
Sorry but we were advised that there's nothing that can be done about the noise. We ended up not using the extraction side of it and just used the lights until a mouse very kindly chewed through the wiring and we replaced it with a Blanco which we are so happy with, we can actually hold a conversation while standing next to it!!!
I trust you read my review re the flue, in particular the 'butterfly' being caught in the flexi duct (rigid ducting prevents this and also reduces the noise slightly as the technician informed us). In summary once re remedied the butterfly issue it operates great EXCEPT yes it is noisy.....next house we will put a high quality vac pac in, yes a lot more cost but that's what you have to pay to minimise the noise! We only chose this model as we liked the glass canopy and was the best option for the aesthetics...otherwise we would have bought I better quality quiet one...
Good afternoon, If you would like to discuss your rangehood with one of our customer service consultants please feel free to contact us on 1300 739 033 . Thanks the team at Robinhood
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