3Roborock S6 Pure

Roborock S6 Pure

MPN: SIXPURE

4.5

800 reviews · Statistics

PositiveNegative
88% · 70659 · 7%
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Product is used
  • Daily (89)
  • Several times a week (85)
  • Weekly (22)
  • Monthly (1)
  • Rarely (1)
Pet OwnerYes (129) · No (68)
System Errors Never (92), Occasionally (85), Often (5) and Every time (5)
Build Quality
4.5 (190)
Value for Money
4.4 (195)
Ease of Use
4.6 (195)
Cleaning & Maintenance
4.5 (194)
Noise Level
3.8 (189)
Ease of Programming / Scheduling
4.5 (170)
Battery Life
4.6 (184)
Cleans hard and carpeted floors thoroughly
Maps home well
Easy to use connected app

Reviews

Danielle D.
Danielle D.
  • Top Review

Amazing!

The Roborock is THE BEST purchase I have ever made. I love coming home from work to a clean house. I’ve set a schedule to clean the main living areas every day. I have 4 indoor cats and I was having to vacuum every 2nd day with how much fur they lose.
I was totally amazed at how well it mapped the entire house. The second clean of the house it added 2 bedrooms that had closed doors in the first initial clean. So easy!

I have a mix of tiled and carpeted rooms and it does both with ease. I am yet to use the mopping feature but if the vacuuming is done so well I imagine that the mopping will be just as good.

I was at the point of hiring a cleaner to come once a week but I don’t see the need for one anymore. I haven’t stopped raving about it since I got it and now friends are asking for my opinion of the Roborock. “Rosario Roborock” is my new favorite child.

The app is simple to use. Merging or dividing different areas of the house is a fantastic feature and being able to select which rooms to clean is awesome.

I LOVE everything about it.

Purchased in for $679.

  • Product is used: Daily
  • Pet Owner: Yes
  • Floor Type: Carpet and Tiles
  • System Errors: Occasionally
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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Roborock
Roborock · 

Thank you for your time sharing your experience and for choosing us Danielle. Welcome to the Roborock family, you are what makes us great!

Cat fan
Cat fan torquay · 15 posts
 · Verified
  • Top Review

Needs constant babysitting - therefore pointless

We bought this vacuum to try and make our lives easier and save time. So far neither of those objectives has been achieved. On the plus side the suction is okay and I like the concept of the app. It's just a shame that the mapping is rubbish and I have to babysit the vacuum every time we use it.

The biggest issue is that the vacuum gets confused by mirrors and windows. We have quite a few sliding glass doors and the vacuum doesn't understand that these are a hard barrier and tries perpetually to find a way to get behind them because it thinks it needs to vacuum in this magic mystery space. We also have mirrored sliding doors on the wardrobes and it cannot understand these either. This means that it cannot map the house properly and therefore goes into a constant cycle of going from room to room trying to get 'behind' the glass and mirrors. For example, if I set it to vacuum my daughter's bedroom it does that and once it bumps the mirrored robe door it then goes to my son's bedroom (on the other side of the mirrored robes) to try and get into my daughter's robe from the other side. When it realises it can't get there it then returns to the first bedroom and tries again. And so continues to do this in an endless loop until the battery runs out. The same with all of the glass sliding doors in our lounge, dining room, master bedroom - you get the picture. So I basically have to babysit the vacuum cleaner in every job that it does which is highly annoying when it was meant to be a time saving device.

I've tried zoning the house into rooms but the mapping - which they describe as being at 'beta stage' is very fiddly and even with rooms defined, no-go zones and invisible walls set up linke a crazy labyrinth the vacuum can't be trusted to just vacuum and go back to base. For $700 I expect the app not to be in the 'beta stage' - I expect it to work. And for $700 I expect to be able to tell the vacuum to do something and to be able to leave it safe in the knowledge that it will do the simple task of vacuuming a room and returning to base.

Right now we are better off just manually vacuuming using our old $100 vacuum cleaner and using the $700 Roborock as a very expensive piece of artwork mounted on the wall.

Disappointing.

Purchased in for $679.

  • Product is used: Daily
  • Pet Owner: No
  • Floor Type: Carpet, Tiles and Wood
  • System Errors: Every time
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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Roborock
Roborock · 

Thank you very much for your feedback, Cat fan. It saddens us that you're experiencing this with your Roborock device. It would be highly appreciated if you could please email us at customerservice@roborock.com.au and we're very much happy to assist you with this concern.

john
john Greater Melbourne (Outer), VIC · 8 posts

dissapointed

at first thought it was wonderful until 6mths in it wouldnt charge. It was sent back twice under warranty and fixed 1yr 2wks after purchasing it , its not charging. I've been told its out of the warranty period. the vacuum has done little work as it only vacuumed a small area on tiles a few times a week.

Purchased in for $700.

  • Pet Owner: Yes
  • Floor Type: Tiles
  • System Errors: Occasionally
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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Roborock
Roborock · 
john
john · 

I did and was told im out of the warranty period , I would have to pay to get it fixed

AJR
AJR

Never even got it

Customer service is terrible, trying to organize delivery of my vacuum for over a month. Trying to contact them takes at least a week and is hard to make any process no one answers emails

Purchased in for $700.

  • Pet Owner: Yes
  • Floor Type: Tiles
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Roborock
Roborock · 
teflon
teflon Central, SA · 29 posts
 · Verified

Great Robot Vac, very happy with how it cleans!

Purchased in at eBay for $590.

  • Product is used: Several times a week
  • Pet Owner: Yes
  • Floor Type: Linoleum, Tiles and Wood
  • System Errors: Never
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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Sue
Sue Sydney, NSW · 2 posts

Wrong Filter and Roborock has not organised a Refund

The Roborock website mentioned the filter is for S6 however it was the wrong filter when purchased.
I have sent several e-mails to Customer Service <customerservice@roborockstore.com.au> and they have not come back to me with a solution. I have requested initially that I would return the filter back to them and they can deliver the right filter to me. However now I am requesting them to provide a full refund as I have purchased the filters elsewhere due to the long wait. The customer service in Roborock has been appalling and really very poor.

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Roborock
Roborock · 
Sue
Sue · 

I have sent another e-mail as suggested above with the subject line - URGENT - ORDER NUMBER: VAC62735. Please take note of my order number here as well. I shall be waiting for a prompt response from Roborock.

Robot Vacuum Cleaners

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Hank McCormick
Hank McCormick Sydney, NSW · 2 posts

The Roborock S6 Pure is an outstanding robot vacuum cleaner that offers exceptional cleaning performance.

With a powerful motor generating up to 2000Pa of suction power and a precision laser navigation system, the device effortlessly cleans all types of surfaces. Its large dustbin and washable filter make it ideal for those with allergies, while the added mop attachment ensures floors are left spotless and streak-free. The user-friendly mobile app allows for easy customization of the cleaning schedule, no-go zones, and cleaning mode. Overall, the S6 Pure is an excellent choice for those who want a thorough and efficient cleaning experience.

Purchased in .

  • Product is used: Several times a week
  • Pet Owner: Yes
  • Floor Type: Carpet and Tiles
  • System Errors: Occasionally
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
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VIP Mum
VIP Mum Sydney, NSW
 · Verified

Terrible service. No delivery news after 12 days of purchase

Order placed 25/11/22. Today's 7/12. Still no news on delivery. Emailed customer service twice to follow up on delivery status. Poor service to star with

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Mick
Mick South-Eastern Region, NSW · 3 posts

Great product - poor support!!!

Ordered the S7- works well - schedules, maps, etc. Wife disappointed with mop as it gets dirty really quick - and I don't have spares - yet!!!

Have been trying to order mop pads etc ever since August 2022 - always out of stock. Emailed company a few times - get a reply advising I subscribe to their newsletter for upcoming deals. How does that help?????

No answer on when their supplier will send the product. I have a feeling my mqchine will be out of warranty before I can buy a new mop pad!!

*Update - 13/12/2022*
Placed in mediation on 14 October. No contact from Roborock - nothing at all - hearing crickets!!
Posted review

Purchased in for $1,699.

  • Product is used: Several times a week
  • Pet Owner: Yes
  • Floor Type: Carpet, Linoleum and Tiles
  • System Errors: Occasionally
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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Roborock
Roborock · 
T P.
T P.

Been 2 weeks still no shipping confirmation

The order was done on 25/11/22. It's now 9/12/22 I received no shipping confirmation yet. Contacted customer service via email twice and still no response. Not sure if I've lost my money? The worse service. Will have to contact Fair Trading for help.

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Roborock
Roborock · 
Lini
Lini Sydney, NSW

I haven't received tracking info.

Hi I ordered roborock on 6th December 2022. I havent received any tracking info.
No eta, no response what so ever. All I have is an order number. It is very disappointing that after spending $1400 I don't have any information. Not even sure if it was even worth it.

Purchased in .

  • Pet Owner: No
  • Floor Type: Carpet and Tiles
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Roborock
Roborock · 
Robot Vacuum Cleaners

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Costeyfanous
Costeyfanous · 3 posts

Do not buy doesn’t move on carpet

Purchased in for $899.

  • Product is used: Daily
  • Pet Owner: No
  • Floor Type: Tiles and Wood
  • System Errors: Often
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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Roborock
Roborock · 
Costeyfanous
Costeyfanous · 

I have already messaged and emailed you guys and I’ve had no help or resolution offered!

Toni
Toni · 12 posts

Can't live without it!

I have a large open plan house with timber floors through and this completes the task well. This is no mean fete since I also have 3 dogs, 2 kids and a husband. So much activity means I have to vacuum daily, this machine copes well with the task plus means I can get on with other things.

Purchased in .

  • Product is used: Daily
  • Pet Owner: Yes
  • Floor Type: Wood
  • System Errors: Never
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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MichieD
MichieD Sydney, NSW · 4 posts

Roborock S6

I love this Roborock for timber floors. Cleans beautifully. Tried the mopping function but don’t feel it’s that good for mopping. Vacuuming on hard floors on the other hand, it’s brilliant.

Purchased in .

  • Product is used: Several times a week
  • Pet Owner: Yes
  • Floor Type: Wood
  • System Errors: Occasionally
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Robot Vacuum Cleaners

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Caron Cato
Caron Cato  South East Queensland, QLD · 3 posts

Roborock S6 Pure

S6 Pure is just that, "prestine" cleans leaving no streaks or residue on wooden floors and metal overlay tiles.. both surfaces are left Pure and clean every time.. brilliant VC

Purchased in .

  • Product is used: Several times a week
  • Pet Owner: Yes
  • Floor Type: Tiles and Wood
  • System Errors: Never
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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rebecca  camilleri
rebecca camilleri
 · Verified

Not the best

Not perfect for my tiled areas seems to only spread mess about as opposed to sucking it up not sure what the answer is. A little dissappointing in this regard.

Collected in partnership with Roborock Australia

Roborock Australia
Roborock Australia · 
Ashwinder Sokhi
Ashwinder Sokhi
 · Verified

Good product!

I was very excited to receive my Roborock S6 Pure.. the first 2 weeks was great but just after 2 weeks, the Roborock could not find the charging dock and kept getting ‘lost’ in the house. I followed the rebooting instructions and it’s better but still gets confused with finding the charging dock. The mopping is not great I have to go over all the time. The vacuum is great though!

Collected in partnership with Roborock Australia

Roborock Australia
Roborock Australia · 

Questions & Answers

Alex
Alex · 

How do u put the dust filter back 2gether

Guest
Douglas C.
Douglas C. · 

My Roborock doesn't want to work when I have the mopping equipment. It only works without this part, that is, it is only vacuuming the house. Does anyone know how to solve this problem?

Toni
Toni · 

Have you tried going in to the app and adjusting the settings?

Roborock
Roborock · 

Hi Douglas, it would be highly appreciated if you could email us at customerservice@roborock.com.au with the subject line: URGENT: S6 Pure vacuum issue, and the order number for your purchase. Rest assured, we'll look out for your email and further assist.

Guest
Happy customer
Happy customer  · 

How do you remove/refit the main wheel on the S6 pure. I have found YouTube video for S5 and S6 etc but they appear to be different in regards to mounting of main wheel on S6 pure

Roborock
Roborock · 

Hi there, I'd love to assist you with your concern. To be certain that we provide you with the correct information, please kindly email us at customerservice@roborock.com.au with a photo of the wheel you need to replace and we'll be happy to sort this out for you.

Guest

Get an answer from our members and Roborock representatives

Details

Features:

  • Dual vacuuming and mopping functionality is afforded by a 180mL water tank, which can effectively clean a space up to 150 square metres in one go.
  • Laser room mapping adds precision to your robot vacuum’s planned path.
  • Can be used to clean a variety of surfaces, including carpet, tiled floors and hardwood.
  • Selective room cleaning allows you to set zones which your robovac will clean (for example, one room or the whole house). You can also set ‘no-go zones’ or virtual walls to bar off certain areas, for example rooms will breakables like vases.
  • Advanced noise control helps the S6 Pure remain quiet (50% quieter than the S5, according to Roborock).
  • You can schedule cleaning sessions using the Xiaomi Home App.

Points of praise:

  • Most reviewers found that the Roborock S6 Pure left their surfaces pristine - it didn't leave streaks or residue on hard surfaces and sucked up lots of dust.
  • They also found that it mapped their entire home accurately.
  • According to reviews, the app that connects to the vacuum is easy to use.
CategoryRobot Vacuum Cleaners
Price (RRP) $799
Bin Capacity0.46 L
HEPA FilterYes
Weight5.9 kg
FeaturesMopping Function and Wi-Fi Connectivity
Running Time 150 min
Dimensions 480 x 400 x 150 mm
Manufacturer Warranty1 year(s)
Release date
  • GTIN14: 06970995781410
  • GTIN13: 6970995781427
  • MPN: SIXPURE

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