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Roof Rack Store Australia

Roof Rack Store Australia

5.0 from 196 reviews · View Statistics
See the Best Vehicle Accessories & Parts Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

5.0
196 reviews
  • Product Quality
    4.9 (155)
  • Return Claim MadeYes (9) · No (164)
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Tan T
Tan TGreater Melbourne (Inner), VIC

Price Matched and Delivered in 2 days

published

Leigh Price Matched and Delivered in 2 days. From Sydney to Melbourne - WOW! Definitely be back if i need more goodies!! Thanks Leigh - legend

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Tan, regards justin@roofrackstore

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Wayne J
Wayne JHobart
  • 10 reviews
  • 6 likes

Excellent service

published

Sent an email re roof bar fittings and got a reply in 5mins with links to suitable products
and also an attached PDF with fitting instructions.
thanks Justin

  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Wayne, regards leigh@roofrackstore

Similar opinion? Write a review on ProductReview.com.au!
ShopJock
ShopJockMelbourne
  • 20 reviews
  • 23 likes

Excellent customer service and prompt delivery

published

I had an enquiry about which part I needed to replace a faulty item on my Thule bike rack. The response was prompt, friendly and informative. I then ordered the part and it arrived within the week. Really impressed with this store. Will definitely use again if I need. Exceptional communications - I was advised every step of the process.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Joan, regards justin@roofrackstore

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  • Verified

Worth buying from them even if you live in the States

published

When you live in the U.S., it's not usually worth ordering your gear from Australia and having it shipped halfway around the world. But that is what I was advised to do and it was the right choice. Of course the main point is that they had what I needed (discontinued in the States for some reason). But also they were super helpful in making sure I got the right product, and shipping took only a few days. Highly recommended.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review KDO, regards justin@roofrackstore

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Andrew
AndrewSydney, NSW

Truly great service!

published

Gordon had me sorted within minutes. Even swapped the keys and locks on my new Thule racks to match the Thule bike carriers I had bought elsewhere (that store did not have the racks or fitting kit I wanted in stock). There will be no 'elsewhere' in future!

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Andrew, regards justin@roofrackstore

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  • Verified

Awesome product and service!

published

Found the Yakima EasyOff online and noticed it was not available in the US. Found your site and reached out first to see if you shipped all the way to USA and the replie was super fast, YES! Puchased item Tuesday morning and had it at my door on Friday morning! The Yakima mounts are perfect, exactly what i needed to install my awning and awning room.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review AJ, regards justin@roofrackstore

Similar opinion? Write a review on ProductReview.com.au!
Richard C.
Richard C.Sydney, NSW

Prompt service and they know their product

published

The website is comprehensive and helpful for vehicle matching, the stock is available and the staff response to queries is fast.
The experience was consistent with all the other good reviews.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Richard, regards justin@roofrackstore

Similar opinion? Write a review on ProductReview.com.au!
Mark
MarkSydney Surrounds, NSW

Amazing customer service

published

A great team of people. The quality of service is amazing- very prompt and if any issue occurs they go above and beyond to help. Pricing is as good as it gets too.

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Mark, regards justin@roofrackstore

Similar opinion? Write a review on ProductReview.com.au!

Enquiry about my roof rails.

published

Justin responded very quickly and efficiently to my question about the suitability of my roof racks on my intended new car. Thank you Justin.

  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Richard, regards leigh@roofrackstore

Similar opinion? Write a review on ProductReview.com.au!
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GDW
GDWHobart
  • 3 reviews
  • 2 likes

Great price, fast delivery and exceptional service

published

Ordered a towball mounted Thule rack and a couple of accessories. Not only was it the best price i could find, delivery was free and fast, and they included some light cable adapters at no cost. Who doesn’t love free stuff.
Thanks so much

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Hi Glenn. Thanks for your kind review, regards justin@roofrackstore

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Don
DonPerth, WA
  • 2 reviews

We are going bush soon so needed a double jerry can holder for my roof rack on my 4wd and this fits the bill perfectly.

published
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks Don for the kind review, regards Leigh@RoofRackStore

Don
Don

No probs Leigh all facts too and no bullshit eh

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David G.
David G.South-Eastern Region, NSW
  • 2 reviews
  • 1 like
  • Verified

Five-star Service

published

Always good service. I have bought from Roof Rack Store quite a few times over the years. Fast, efficient no-nonsense people. Carry good products and deliver promptly. Honor their price match policy.
David Reid

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review David, regards justin@roofrackstore

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Graeme
GraemeSouth-Eastern Region, NSW

Great service

published

Excellent service
The delivery of the products I purchased was exceedingly prompt
When I found out that there was a problem with one of the products being not suitable for my vehicle they were very sincere in offering a refund. This very refreshing and very commendable. I would certainly recommend this store to any potential customer

  • Incentivised Review No
  • Return Claim MadeYes
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Graeme, regards justin@roofrackstore

Similar opinion? Write a review on ProductReview.com.au!
Tony N.
Tony N.Northern Region, NSW

Roof rack KRTH012T

published

Justin very helpful in all aspects of our conversation about the equipment I needed, his quick response excellent
Thanks for your

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for the kind review Tony, regards leigh@roofrackstore

Similar opinion? Write a review on ProductReview.com.au!
morrearse
morrearseNorth Queensland, QLD

Info on Thule bike rack accessories .

published

Justin got back to me very quickly with pertinent advice on my questions re Thule bike rack accessories.
Cheers Paul Morris

  • Incentivised Review No
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Many thanks for your kind review Paul, regards leigh@roofrackstore

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Mick
Mickasked

Hi we need a roof rack and ladder to fit a 2010 Toyota commuter high roof LWD Bus.
Do you have anything available?
Kind Regards
Mick Murdoch

1 answer
Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

Morning Mick. Thanks for the message. No, we don't have racks very sorry for the high roof commuter. Maybe try a 4WD store to see if they have anything available. Cheers, Justin.

Kathy
Kathyasked

Where do I start with deciding which roof rack to buy?

2 answers
Christopher D.
Christopher D.

Give the guys at Roof Rack Store a call and tell them what your vehicle is and why you need the bars. They'll figure out what you should get.

Roof Rack Store Australia
RRSRoof Rack Store AustraliaSend a private message

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