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Rose Wholesale

Rose Wholesale (page 2 of 7)

3.7 from 156 reviews · View Statistics
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Reviews

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Val C.
Val C.Burley
  • Verified

Don't know where else I would buy jewelry

published

All purchases are made online. The purchase process was quick and easy, providing may options. I like the delivery process because if necessary, partial shipments are made if any items are going to take more time to ship.

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  • Verified

You need to shop here

published

Online purchase and it was easy process. The delivery fine and easy. Most people worried that shopping online is super scary but it’s not.

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Miriam
Miriam702 Schuller Street Apt 105, Lufkin, TX
  • 3 reviews
  • Verified

Awesome clothes!

published

Ever since I found this site I was a little skeptical about their clothes, fit wise. Any ways, the first time I ordered from them I just got a tank top and a pair of leggings and they fit! So, I decided to get some more a few weeks later, for me and my daughter. They fit too! One thing to remember is to check the sizing chart for each item as they are not in US sizes.Not all items in the same order are shipped out at the same time, and I am still waiting on 2 items in this order to be shipped out.

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Horrible service

published

I have never seen such a bad service on online business. Didn't received items ordered last year November. Kept on telling me check with post office or wait. Is it too much to ask to refund that I didn't received after 4 months hassling?

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Mel
MelGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 2 likes

Overall 3 stars

published

Made my 4 orders online and overall found that it is hit and miss with their products. Sizing is all over the place and varies from one item to the next.
quality tends to be good with most products and customer service is very good got many refunds due to wrong sizing and got to keep item .., will give to charity.
Postage also varied but mostly took 10-15 days.

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Mel
Mel
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RS
RSSydney
  • 5 reviews
  • 3 likes

Do Not Order From This Company

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Marianne
MarianneMelbourne
  • 4 reviews
  • 10 likes

Changes Made For The Better

published

made online purchase, the customer service, seems to have changed? the last item I bought came in very quickly and the price was good. so, nothing like the first few times they owe me about $50 Aussie dollars, from items that I never received to this day, I cant be bothered chasing it up, I just chose not to buy too much from them anymore.

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Ru V
Ru VPerth
  • Verified

Unprofessional and fraudulent!!

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Long delivery with postage paid

published

Ordered online from rose wholesale.com and paid for 2 tops in November allowing up to 25 days delivery, which would have been well before Christmas and did not receive products until Jan 15. Postage paid. Also ordered through other Chinese sites with no postage charge these items were delivered within 10 days.
Rose wholesale products not finished off properly and edging all gathered.

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Bear
BearSydney Surrounds, NSW
  • 2 reviews
  • 2 likes

What a mess!!

published

Purchased online. Never ever again. This company is completely unprofessional. I have been lied to, deceived, ripped off and humiliated.
I have done all but beg them for my item of clothing.
I purchased a shirt for my Son 10 days before Christmas 2017. It has now been 5 weeks of waiting, 5 weeks of emails back and forth promising me I shall have product soon.
I'm taking this to Department of Fair Trading now.
Do not under any circumstance buy anything from these cheats! These robbers! These unprofessional bunch of time wasters.. I am truly devastated!

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Bear
Bear
Bear
Bear

Oh yeah and as you can see I wrote my first comment 5 weeks ago and they've only replied to that today, 6 weeks after. They can't even reply to a comment in reasonable time let alone sending products overseas. Useless, painful and so frustrating..

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  • Verified

Never use them again

published

5 items ordered, only 4 received, 3 in wrong sizes, When I checked the site, the sizes I ordered are out of stock. So somebody has changed my order after I completed it and sent me the next size down, instead of letting me know the stock had sold out. Thank goodness I used Paypal and they take complaints onboard, so have proceeded with that.

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Colleen P
Colleen P
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Chima
ChimaMelbourne
  • 2 reviews
  • 2 likes
  • Verified

Poor Quality and Inaccurate Sizing

published

1) Poor Quality - Actual Product differ from online Picture. The fabric is garbage

2) Small Size - the size XXL purchased by me was equivalent to American size M.

I have move the items I bought from this site to charity. It's absolutely garbage, waste of my money and internet surfing time.

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Elizabeth
ElizabethPerth
  • 4 reviews
  • 6 likes

No Christmas dress for Christmas. Thanks Rosewholesale

published
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Cas
Cas
  • 4 reviews
  • 3 likes

Very poor customer service

published

Ordered a Christmas dress on November 7. Emailed the company about delivery several times. They referred me to a tracking site in Chinese! Today is December 23, still no dress which will be useless to me after Christmas. To order something 6 weeks in advance and still not receive it in time for Christmas is a disgrace. I will never order from this company again.

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jean
jean
  • 3 reviews
  • 5 likes

No items and no response to emails

published

I ordered a dress on 17 November and got an email to say had been dispatched with tracking number - tracking details are in Chinese so cant read. No response to emails or online messages. Email from them day estimated delivery date is 17 January 2 months after ordering and saying 3-5 days delivery. The tracking number is invalid

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Samantha
SamanthaSydney, NSW
  • 3 reviews
  • 4 likes

Shipping is a disgrace

published

I made the purchase online the purchasing process went through quickly ofcoutse but then they tell you the shipping estimates time is between 15-35 days.
I ordered dresses for Christmas and ordered at the beginning of month thinking ill have time to receive to now I've got 7 days left and half a chance of receiving my products which will be useless to me after the 25th.

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Aimee
Aimee
  • 4 reviews
  • 3 likes

Terrible service

published

Ordered a couple of items as a Christmas present, paid for priority shipping which is 7-12 days. Emailed asking where my shipping number is, and they said I'd paid for flat rate shipping (which doesnt include tracking number and takes up to 25 days). After arguing that, they are now saying they couldn't post it priority so changed the shipping to flat rate. There was absolutely no correspondence from them regarding changing the shipping prior to doing so, if they had i would have requested a refund.

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Pleasantly surprised

published

Purchased about 10 pieces online. Got coupons for extra discounts which was nice. Checkout process glitches a little around stock numbers I found. A little frustrating but nothing major.
Items took about a week and a half to arrive.
Clothes were better than expected, not designer quality but still nice, a little thin (which I wanted) and fairly on point with the pictures.
Sizing is pretty good, only two of the tops didn't fit over my chest.
All in all will be purchasing from them again.

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Jordana A
Jordana AAU
  • 6 reviews
  • 2 likes

Quality better than expected

published

I was sceptical about the accuracy of sizing and quality of materials considering the prices I paid. Pleasantly surprised that all clothing was a good fit and quality was better than expected.

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MummaB
MummaBHobart, TAS
  • 8 reviews
  • 2 likes

Scammers

published

Don't bother. Purchased online. Months pass with no item and no reply to emails. Now they want more money to resend the package they suddenly have in the warehouse?! No thank you! I'm reporting to ACCC.

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Niki
NikiAdelaide

Not like the picture and so disappointed in the quality

published

Purchased online...not just me but unknowing to us all 3 of us ordered Christmas themed dresses, looked great and excited to wear them to our corporate Christmas party...seriously the most disgusting receipt of goods compared to pictures that any of us have ever received...we are dressing in them as bad taste for our last day of work...for your own sake if. Rose wholesalers ever want repeat customers and need to seriously review the products you are selling on behalf of another party.

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Lyn F
Lyn FQueanbeyan
  • 2 reviews
  • 1 like

My wig is not the colour I bought - they refuse to get back to me

published

I made my purchase awhile ago online with my card. However I got back to Rosewholesale straight away. Actually 3 emails, they just ignored me. It was a human hair wig, that was right but the wig was an orange colour, not what I ordered. SKU NO. 17623306 What I got was an orange colour. I can't go on stage with this colour.

Not worth purchasing again
Lyn

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Lyn F
Lyn F

SKU NO. 17623306 I have sent this order no. many, many times. You still chose to ignore. So why is this different now. I would like my money back or the wig colour I ordered.

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Stephanie Gray
Stephanie GrayQueensland, 4129

Over the moon with my purchases.

published

Wasn't sure about spending too much money with a company I'd never bought from so I only bought 5 tops. I was surprised to receive my tops in such a small space of time, I therefore went straight back online and purchases more items, I again received goods in less than a week. I can't speak highly enough of the service I've received and I'm about to go back to their store to purchase more items.

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Aussy
AussyHunter Region, NSW
  • 8 reviews
  • 2 likes

Not happy

published
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Julia
JuliaSydney Surrounds, NSW
  • 3 reviews
  • 1 like

Would buy again

published

I bought three Halloween dresses and a top the top came but looks different from the picture a little but nice anyway and one of the dresses arrived totally different colour than shown in picture still waiting on other 2 dresses the size was good and as described so i would buy again.

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