Asking for a Payment Verification
I made a purchase from Rose Wholesale a week ago, they have just Emailed me asking for a ‘Payment Verification’ which will require me to upload a photo of my credit card and my drivers licence. I find this extremely shady and am refusing at this point to do it until I know that this is safe. I have not found this standard of any other company I have purchased from online in the past.
Is this company trying to scam me?
Never ever again
I've never seen clothing of such appalling quality. When it all arrived, I simply couldn't believe my eyes but I guess you get what you pay for. Please don't waste your time and money.
Horrible Quality, Horrible Service, Horrible Company
I placed 2 orders online within a week of each other. The first delivery arrived after 2 weeks, 2 of the items are falling apart and I have only washed them once, the other 2 items are totally on the wearable (1 so small it would only fit an infant and the other is a woolen jumper so itchy that I got a severe rash after less than a minute) and I have sent messages 4 times now and they ignore me. I am waiting for the second order and it is now 6 weeks after I placed it but they took my money immediately. I have sent a message asking where the o...rder is and again I have got no response. The product quality is very bad, customer service is non-existent and the company has no consideration or care for the customers - they are horrible horrible horrible!
What on earth!!!
Horrible! I wish i read the reviews prior to ordering with Rose Wholesale. I ordered a jacket and my payment went through. They emailed me my receipt and my money was taken out instantly. Then i received an email that my payment was still pending?? I immediately contacted customer service via the website chat. Gosh were they pathetic! They tried to act like i didn't pay until i asked for an email so i could send them my bank statement proving that the purchase went through. Funny enough, i received my order today and i should have known better than to mess with scammers. My jacket arrived size L but really feels like a size 8. It's wrinkly and has a stain on it. Thanks a lot.
Sizes 5 x smaller for men. Braclet does fit. I will give jeans to my tiny mother. Forget filling in
Delivered on time but wasted my money as sizes are for children or Asians. Braclet broke and left beads everywhere and hard to contact.
poor quality clothes and terrible customer service
Came across the website from an advertisement on Facebook, thought the clothes looks wonderful, stylish and good quality with cheaper price than buying locally. Ordered a whole heap of clothes as they look great on the photos shown. The parcel was delivered quick however with 1 dress missing. Checked the website and it noted "partial shipment". After waited for a long time (about a month), did not receive the dress and have not heard from them.
contacted the seller to find out where is the dress and when will it be sent? Got a reply saying due...
Items never came and they refused to refund
Orderd 2 shirts in January, waited patiently as they said it could take up to a month for them to arrive. Contacted them at the end of April as they had still not arrived. Was told because it had been 3 months that they would no longer help me. So I baisicly paid them for nothing. Rose wholesale seem to think consumers are required to pay, but they are not required to deliver. Terrible customer service, after 5 or 6 emails was offered a 10% off coupon "as a gesture of good faith"
Still waiting for the garment. Very difficult to contact the company and fear it is a scam company
Still waiting for my garments and fear that they will not come and am starting to believe they are a scam site. They are difficult to communicate with too.
Complete rip off!!!!
DO NOT USE THIS SELLER. DO NOT TRUST THEM!!!!!!
Buyer Beware!!!! This company is a complete rip off. There clothing sizes are not accurate nor are the measurements they provide. When I tried to obtain a refund I was offered a refund of one-third my purchase amount to keep the items or for a full refund I had to ship the items back to China. The original shipping address was in Sydney Australia. I have learnt my lesson and will NEVER trust an overseas seller again. Paypal refused to back up my claim as they states the seller can ask to have r...eturn items shipped anywhere in the world. Don't believe the other positive reviews on this site. They have probably been put up here by Rose Wholesalers DO NOT USE THIS SELLER. DO NOT TRUST THEM!!!!!!
Won't order again. Beware they keep money for items that are never shipped.
I ordered 3 items (bag, towel and dress). Two out of three items arrived.
I was told the third item was out of stock and that I would be refunded as "Rose Credits" in their website (not as funds back on my credit card).
I contacted Rose Wholesale twice; via email and via their contact area on the website to get my money refunded yet received no response (I had received very prompt responses prior to placing my order.)
Contacted Paypal and filed a claim and was expected to file a Police report for $20.31 AUD money! After much back an...d forth money was eventually refunded by Paypal (not the seller). Rose Wholesale refused to refund the additional postage I paid for the extra item (even though it was never posted and I paid extra for it). Also noted their operational email addresses are gmail addresses which change.
11th of Dec. '16 I've ordered a pair of shoes, just to try them before big order.
Received e-mail about the payment and the shipping, but the shoes never arrived and no one never answered on my emails.
My fault for wasting my time and my money.
If there was a zero stars as option, I will gave them -7. I am annoyed!
Tottal fraud and Terrible customer service
I bought 4 fancy watches almost 4 months ago but haven't received it yet. I have raised 5 tickets but no follow up yet no body called me they normally says within 24 hours they will contact but almost 1 month, 3 weeks, 2 weeks ago I have raised the issue no reply yet. No sign of customer service and neither professional.
Never buy from them.
Be Wary especially if you are plus size
I purchased online. The plus size clothing looks great on the website but the pictures are deceptive and the sizing system is completely inconsistent and quite deceptive. I only received 2 out of my 4 items making it a very expensive exercise. The other items are supposedly pending whatever that means. The 2 items I received are only one size different yet one could fit someone 5 sizes larger than me and the other I think my size 10 daughter in law would struggle to get into and is 40 cm shorter at the front than represented. I should have been wary when the size chart didn't give a waist size. Only bust. Do yourself a favor. don't waste your money unless you have lots to burn and can afford a few mistakes.
Slow service for nothing.
Purchased a new cardigan from them, after two weeks I enquired what the go was, no response. As a customer I felt like I was being ignored. After another week I received an auto-generated email saying my item had been sent. When I received it in the mail 4 weeks later it turned out not to be the "Space Grey open front Cardigan" I ordered as a gift but a tiny pink knitted mermaid tail. Upon emailing the contact details I had through Paypal I recieved no correspondence. When I put in a formal complaint on their website it took a week to get back ...to me simply asking me to read their terms and conditions and to send them a photo of what I received. There's a clear lack of policy/procedures in this business. They even expect me to pay shipping to send the wrong item back. I'll never deal with this company again.
Don't Waste Your Money.
I received my order today of some plus size tops and I would not ever order from them again. The clothes are obviously cheap knockoffs of other shops' clothes but they're extremely poorly made and would be lucky to fit an anorexic pixie. To say I'm furious would be an understatement.
Xmas order hasn't arrivex
Ordered at the end of November hasn't arrived by Christmas. Seems to be a common problem with this company. Avoid at all costs. Seems to be a scam. Google the company for more details.
Buyer be ware
It took them nearly 2 weeks before they posted the shirt, it arrived today, I ordered a large, huh! If I was 12 years old it would come close, it's smaller than a small I can't even get it over my shoulders, Waste of money, do not buy from this company
They Sell Very Cheap Clothing For Midgets And Biaafrens
If you take a chance and order something like I did I never received it? I ordered and paid in March or April and I received one piece of clothing for a dwarf and a stick and it was after I completed facebook and shamed the company, I received my order after many complaints first I received 1 piece in November last week sometime after hounding the company for months. Save your money and go to a Asian clothes shop instead, they come from China anyway.
|Category||Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||No|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes, Exercise & Sport Shoes and Ugg Boots|
|Clothing Type||Activewear, Children, General / Everyday, Maternity Wear, Plus Size, Pyjamas / Sleepwear and Swimwear|
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