Even Cheaper Quality than Expected (which is saying something)
Items were delivered quickly but the clothing looks so much cheaper than the website portrays (I knew I was buying cheap but this is redic). Shirt was bright white in the photo but what arrived is that gross yellowed off white colour. Also the dimensions are wrong (it's a wrap - if you use the inner tie on the first layer, the second layer is too long for the button positioning).
The faux leather jacket stinks heavily of kerosene. It arrived really crumpled and obviously as its plastic it can't be ironed out. The toggles on the hoodie cord were stuck to the "faux leather" and ripped the material when I lifted them off. Also it has a couple pen marks on it.
I bought a skirt online. They have cute clothes for pretty good prices. The shipping cost me was about the same price as the clothing. When I had questions, they provided great customer service. Delivery time was correct. Over all a fun experience.
Excellent selection, great customer service (swift responses), and speedy delivery
This was my first time shipping for clothes online now I'm addicted!
Excellent service & products
This website has great merchandise & great prices. I received my items very quickly & was very pleased with the quality. Great customer service. I will definitely be back for more.
Easy, quick ordering & good quality products
I ordered some underwear and accessories at very reasonable prices. Purchasing was easy and it all arrived in about a week.
The quality was good, all products were as pictured and the sizes were right (they have a size chart & measurements for each product).
I'll definitely buy there again.
Items never came and they refused to refund
Orderd 2 shirts in January, waited patiently as they said it could take up to a month for them to arrive. Contacted them at the end of April as they had still not arrived. Was told because it had been 3 months that they would no longer help me. So I baisicly paid them for nothing. Rose wholesale seem to think consumers are required to pay, but they are not required to deliver. Terrible customer service, after 5 or 6 emails was offered a 10% off coupon "as a gesture of good faith"
Purchased 2 tops on line. Panicked a little when only one item arrived, but after going on their 'chat line' was assured the other was on the way as the tops were coming from 2 different warehouses. Received second top about 2 weeks later. Both tops fit perfectly.
Still waiting for the garment. Very difficult to contact the company and fear it is a scam company
Still waiting for my garments and fear that they will not come and am starting to believe they are a scam site. They are difficult to communicate with too.
Complete rip off!!!!
DO NOT USE THIS SELLER. DO NOT TRUST THEM!!!!!!
Buyer Beware!!!! This company is a complete rip off. There clothing sizes are not accurate nor are the measurements they provide. When I tried to obtain a refund I was offered a refund of one-third my purchase amount to keep the items or for a full refund I had to ship the items back to China. The original shipping address was in Sydney Australia. I have learnt my lesson and will NEVER trust an overseas seller again. Paypal refused to back up my claim as they states the seller can ask to have r...eturn items shipped anywhere in the world. Don't believe the other positive reviews on this site. They have probably been put up here by Rose Wholesalers DO NOT USE THIS SELLER. DO NOT TRUST THEM!!!!!!
I purchased a new watch from Rose Wholesale and it was well worth it! The purchasing process was simple, done online, the delivery process was smooth, and most of all the product looks great!
I ordered a swimsuit tankini and it arrived on time. It was a little smaller than what my other clothes in that size were. I contacted customer service and received a very fast reply. They sent me out a size up at no additional charge and that item arrived on time as well. I love the material of the swimsuit! Well worth my money!
I'm still waiting on items ordered late last year .. very hit & miss, as I have received items that I've ordered, after contacting customer care about missing items I was assured both items were on their way .. Still waiting ahhhhhh
Great Company All Around!
I have really enjoyed my shopping experience on rosewholesale. The styles are current and are updated constantly. The prices cannot be beat, anywhere! They ship very quickly, often on the same day or next day of your order. I usually receive my order quickly, in 7-10 days. I am very happy with their website and their awesome service. I will be a long time customer! Thank you Rose Wholesale for being so great!
Great customer service.
Item bought online. Was given multiple discounts upon registering. Paid via Paypal. Item took around 2 to 3 weeks to arrive.
Note for future customers:
Whenever you look for an item, I highly recommend people to look at customer reviews as this allows you to see how a product looks in real life, on different skin tones and body shapes.
I don't buy clothes online so I can't give my opinion on them. I only buy accessories such as watches, caps etc.
You can pay via paypal which means you can feel safe.
Unfortunately, the watch strap was broken so I contacted the company & complained. The reply came the same day. ...
I ordered online 2 dresses, it was an easy process to see all the products and make my choice and place my order. I was kept informed by e-mail at all stages of my order and the delivery was on time and well packed. The dresses are lovely quality and the fit is as expected.
November 13th 2017 Update:
i purchased online, and the whole process was very easy and well explained. the delivery was within the time stated and very well packaged. i wore the dress i purchased to a wedding with the fascinator and handbag, i also purchased and can honestly say i felt a million dollars. i highly recommend rose wholesale the quality is amazing and such good value.
I've ordered online with Rose Wholesale 3 times now. Each time the product has been good and has normally been delivered on time. If they have had problems getting the order to me, customer service have always responded quickly & offered me a refund or a replacement
Great products for a cheaper price
Fast delivery, Excellent Customer Service, and really user friendly online ordering system and website. My orders were delivered on time. It's good quality products for a cheaper price. I am a happy customer and thanks for your great service again. I will recommend everyone to do business with Rosewholesale.
Cheap prices, good service
You can get some cheap stuff here that is surprisingly decent quality for the price. They have some really cute items too. They also tend to do smaller sizes and have measurements for everything, which is good for me as I'm petite and often have trouble with sizes. Customer service is good. They actually check up on whether you received the item, and offer full refunds if you haven't that include the shipping fee, unlike some other places. Quite happy to buy from them again.
Great deals and great service
I purchased 2 dresses from Rosewholesale. I have read other reviews stating the quality was not good but the items were on sale so I decided to give them a try. I was pleasantly surprised. The dresses were very pretty and seem very well put together. My package arrived quickly, especially considering it was coming from overseas. I received it 10 days after placing my order. As for the fit, I found it beneficial to order by my measurements rather than dress size. I wear about a 10 in US dress sizes, but ordered a 2x from Rosewholesale. Once I re...ceived the dresses, they fit perfectly. Their website is very clear as far as the measurements of each size, so make sure to go by that rather than dress size. I am very happy with the service from Rosewholesale and will be ordering again.
Best purchase I've made in a while
Rose wholesale was my first time buying clothing online not from a major retailer. I kept seeing the dresses on Facebook and thinking I'd really like to have one and at the moment I have 2 and plan to have many more! Using their app is easy as can be and after check out I got email updates to make sure I was informed. The dresses came before I planned for them to even be here and are true to size as well as good quality. I will definitely be purchasing more and recommending the site to my friends.
Won't order again. Beware they keep money for items that are never shipped.
I ordered 3 items (bag, towel and dress). Two out of three items arrived.
I was told the third item was out of stock and that I would be refunded as "Rose Credits" in their website (not as funds back on my credit card).
I contacted Rose Wholesale twice; via email and via their contact area on the website to get my money refunded yet received no response (I had received very prompt responses prior to placing my order.)
Contacted Paypal and filed a claim and was expected to file a Police report for $20.31 AUD money! After much back an...d forth money was eventually refunded by Paypal (not the seller). Rose Wholesale refused to refund the additional postage I paid for the extra item (even though it was never posted and I paid extra for it). Also noted their operational email addresses are gmail addresses which change.
This is great
Rosewholesale has very good products with affordable prices. Both purchasing and delivery process were quick, and the product I ordered was exactly what I wanted. The service is also very good! I recommend it and I will definitely order more products.
I have Oder twice through this site. Both times one item was missing. I'm dissatisfied with the customer service I have received when asking about my missing items!! Also the tracking I paid for never worked but they were happy to charge me for. Still can't get a refund or the missing items and it's been 3mths now! The dresses I recieved were ok, one dress is not what I ordered at all. The other missing item is a pair of bathers. They don't care to help the customer at all once they receive their money. I'm so disappointed as I love what they are advertising. Very hesitant to order online ever again
Totally excellent product
1st time I bought though this site, and I am totally impressed with the service, 1st shirt was wrong size, but these guys fixed that up straight away and I got right shirt. and quailty of the shirt is fantastic..Defintly shopping with them again
11th of Dec. '16 I've ordered a pair of shoes, just to try them before big order.
Received e-mail about the payment and the shipping, but the shoes never arrived and no one never answered on my emails.
My fault for wasting my time and my money.
If there was a zero stars as option, I will gave them -7. I am annoyed!
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