Rosemount Kitchens

Rosemount Kitchens

 Verifiedrosemountkitchens.com.au
Rosemount Kitchens
4.9

163 reviews

PositivevsNegative
98% · 1594 · 2%

Reviews

163 reviews
JOHN
JOHNGreater Melbourne (Metropolitan), VIC2 posts
 

Quality

Thrilled to bits with the final result, we had problems which were handled well but there is always something unforeseen to make life difficult. It has changed our 1970`s kitchen well into the 21st century and it brings a smile to my face when I look at it. Great team of workmen who did a truly professional job
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Carolyn Wright
Carolyn WrightGreater Melbourne (Metropolitan), VIC
 

Amazing Service

I contacted Rosemount Kitchens to come and do a couple of small tweaks to a kitchen they'd installed for clients of mine some years ago. The kitchen is still gorgeous and you can see the 'quality' in the job they did from years before, however, it was still no trouble for them to come back and make some adjustments to some soft-close components. The after sales service is amazing and that's coming from a Property Manager who deals with trades all day every day. I will definately be recommending Rosemount Kitchens to my clients. They are a company who cares about their reputation!!
Marita
MaritaSouthwest, VIC3 posts
 
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Susie C.
Susie C.2 posts
 

Fabulous Kitchen Reno

We chose Rosemount after being so impressed with Beryl and the information which she gave at our first visit to the Nunawading Showroom. Rosemount stood out as being an experienced company with quality Australian products and a very passionate reliable team of organised designers and tradespeople.
We absolutely love our amazing new kitchen which was created to fit into the character of our home, and with exceptional attention to detail. The tradespeople were considerate friendly reliable efficient and offered valuable advice along the way. Thank you Mark Tonkin, Beryl Ray Ian Owen Steve Van Matt and all the team. We have no hesitation in recommending Rosemount!

Susie
Croydon Hills

Andrea
AndreaGreater Melbourne (Metropolitan), VIC2 posts
 

Fabulous Kitchen renovation

From our initial visit to their Essendon Showroom to the finished Kitchen, Rosemount were a dream to work with. They listened to our ideas and concerns and worked with us to produce the most incredible kitchen possible for the space we had available. We easily doubled our storage space and tripled our bench space. The workmanship of all trades involved is impeccable, they were courteous and respectful of our home. We lived through the renovation and they did everything in their power to minimise the disruption to our lives. We have no hesitation in recommending Rosemount Kitchens to anyone who is looking to update their kitchen or laundry space. You will not be disappointed with the outcome.
Jane
JaneVictoria
 

Delighted with our new kitchen and laundry

From start of the planning process, to completion we were kept informed of progress for our kitchen and laundry. All along the way the Rosemont staff were extremely helpful in every way resulting in two rooms transformed into beautiful, practical and much admired areas that we are delighted with. I highly recommend talking to them and visiting a showroom to see what they offer
Phil
PhilGreater Melbourne (Metropolitan), VIC
 

Kitchen renovation

We chose Rosemount to undertake our kitchen renovation because we had an old house with a walk-in pantry that incorporated original cabinetry that was shared between the pantry and the original dining room. Rosemount were the only company who gave us confidence that they could strip out old shelving and create new sympathetic shelving around the old cabinetry with no damage. They did an excellent job of this and also replaced the kitchen with new quality cabinetry. The job was well-designed and well-managed and any concerns we had as the job progressed were handled with the minimum of fuss. We have no hesitation recommending Rosemount to anyone wanting a quality job.
Rates and Fees
David
David
 
David
DavidMetropolitan Adelaide, SA
 
Faith
FaithGreater Melbourne (Outer), VIC49 posts
 

Product excellent. Execution average

Positives: Initial meeting with staff and designer excellent. Product pricey but then if you want the best you pay for it. All tradesmen polite and friendly. Cabinet Installer excellent.

Negatives: From removal of old kitchen to fully functional new kitchen 14 weeks. Still some repairs/minor changes required but after about 11 - 12 weeks and apparently being 'more picky than most' I'd had enough. I'll get those fixed/changed elsewhere.

Overall a lovely kitchen.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Pat Cieri
Pat CieriGreater Melbourne (Outer), VIC
 
Kelly
KellyGreater Melbourne (Outer), VIC
  Verified
Andrew and Cam
Andrew and CamGreater Melbourne (Outer), VIC
 
Liz and Michael
Liz and Michael
 
Loz
LozGreater Melbourne (Metropolitan), VIC2 posts
 

Wow - A New Kitchen

From the initial visit to the Malvern East showroom to the completion of the project, I have nothing but praise for all involved. Totally professional, offering advice and ideas and listening to my concerns and requests was my involvement with the wonderful team at Rosemount Kitchens.

"Wow" is the reaction to the finished product. What was a 1970s kitchen is now a beautiful and functional area.
I am so happy with the level of service and quality of product, I am now getting my bathroom done.

What better recommendation can you get than that!

DeborahDavid
DeborahDavidGreater Melbourne (Inner), VIC
 

Great Outcome - We Love Our New Kitchen

We recently had an 80 square room renovated which included a new kitchen, floorboards and painting. Rosemount Kitchens were amazing throughout the renovation. They assisted with the design and recommended people for the various trades such as flooring, tiling, plumbing and painting. They kept in constant contact with us to advise when tradesmen were arriving and responded quickly to any requests or queries. We would definitely recommend Rosemount to anyone wanting to update their kitchen. They were very professional and our new kitchen and floorboards look amazing. We are very happy with the outcome. Deborah & David
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Mum
MumNSW South Coast
 

Rosemount Kitchens bent over backwards to accomodate our needs and ensure we were happy with the final result

We had a very tricky situation with a rental property kitchen renovation, and from the very first phone call to Rosemount Kitchens, it was clear that this company would do their utmost to look after us and make sure that everything would run smoothly. I would not hesitate to use them next time we need a kitchen renovation.
Ross and Liz
Ross and LizVictoria
 

A positive experience

With the many tradesmen who worked on our en-suite bathroom and powder room, we were so impressed by their desire to make sure we were happy. Any problems were solved as soon as possible. They left each afternoon having cleaned the site, and removed rubbish regularly. We love the rooms. They look gorgeous.
Lynne H
Lynne HGreater Melbourne (Inner), VIC
 
Mark-Debbie
Mark-Debbie
 

Fantastic service, and very happy with the result

The guys from Rosemount have completed our kitchen, laundry and tiling renovation on time, within budget and to a really good standard. Their service after completion to rectify some very minor defects was quick and without any fuss. We have no hesitation recommending Rosemount. Our only regret is that we did not get Rosemount to do our bathroom renovations that were completed before we started the kitchen (we didn't know Rosemount did Bathrooms!). Thanks Rosemount!
Tamara
Tamara4 posts
 

My experience with Rosemount Kitchens

When we decided to do a kitchen and bathroom renovation, we looked at a number of companies. We chose Rosemount and we are so glad we did. Without exception everyone who worked on our renovation was friendly, informative, helpful and highly skilled. Our designer, David Slade, was great to work with and came up with plenty of good ideas and advice. We couldn't be happier with the results. Thank you Rosemount!
Carla
CarlaGreater Melbourne (Metropolitan), VIC
 

Rosemount an outstanding company to deal with

All my dealings with every level of the Rosemount team (including the owner) were outstanding. All members of the "team" were thoughtful, pleasant, highly professional and skilled.
The very few minor concerns were dealt with promptly and variations were undertaken both generously and effectively.
During the renovation I was also dealing with some health problems (now resolved) and everyone was particularly thoughtful and helpful.
Many thanks to everyone at Rosemount.
Mark C.
Mark C.Greater Melbourne (Outer), VIC3 posts
 

WOW! What a Kitchen

From our first step into the showroom to the final follow up of the finished kitchen , we cannot speak highly enough of the Rosemount team.
The professionalism of the team from designing the kitchen to the seamless transition of the tradesmen in and out building our dream kitchen was so well coordinated. Nothing was a problem and all questions were answered and explained.
We could not be happier with our new showpiece kitchen and would highly recommend Rosemount to anyone who needs to update their home.
Once again thank you to the whole Rosemount team and thanks for our new kitchen.
Karina
Karina
 

Simply outstanding in every way

Every interaction with the Rosemount team, from the very first design discussion through to the installation and follow-up, was outstanding. The quality of the work, and the seamless alignment of trades across the project was second to none. We could not be any happier and would recommend the team as the only choice for a kitchen renovation. Thank you for exceeding our expectations!
AlexN
AlexNGreater Melbourne (Metropolitan), VIC
 
Cheryl A
Cheryl AGreater Melbourne (Metropolitan), VIC2 posts
 

The Best Kitchen Business

Rosemount is the most professional company I have ever encountered. The entire processof the installation was seamless and every trades person contacted us to ensure we would be home and they were actually on time. I highly recommend Rosemount Kitchens
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Anna-Maria
Anna-Maria
 
Green thumb
Green thumbGreater Melbourne (Inner), VIC3 posts
 

Unprofessional Designer

We were impressed when we saw the Rosemout showroom, helpful and informative staff showed us around and explained many great features. We organised to meet with a designer but after three months of dissapointment, texts, phone calls and last minute cancellations by him, we still haven't met with him and have decided to go with another company.

ElaineRafa
ElaineRafa
 
Arthur J
Arthur J
  Verified

The kitchen we dreamed about!

We visited the Essendon showroom on a regular basis over a 12 month period. My wife was keen and I wasn't but the kitchen design we kept returning to won me over. From the first time our designer, Bradley, visited I was hooked. He made our dream kitchen fit our space and the end result is just simply amazing! From Bradley, thru supervisor Matt and all the tradies that were involved the commitment from everyone at Rosemount has been outstanding. They delivered everything they said they would, all done to budget. We wouldn't hesitate in recommending Rosemount Kitchens. Thank you Rosemount!

Gary
GaryMelbourne2 posts
  Verified

We have a truly beautiful kitchen thanks to all at RK

We stumbled for two years - do we keep the original fireplace (1923) or does it have to go. We wanted to keep it but were concerned it would compromise a new kitchen. Thanks to designer Bradley, the original red brick fire place stayed with a new beautiful kitchen wrapped around it and it looks wonderful. Thank you RK - you have a wonderful team, each of them strived for a quality result and considered us at every step. The entire process went smoothly allowing us to be confident throughout. Thanks also for your attention to detail, we really appreciate your efforts. To quote a previous review "Great skills and old fashioned manners" - we couldn't agree more. We met outstanding people along the journey, thank you all.

Kooyong
KooyongArmadale
 
Andrew N
Andrew NMelbourne
  Verified
Perry
PerryGreater Melbourne (Metropolitan), VIC2 posts
  Verified

A very pleasant surprise

This was our first kitchen renovation project and the prospect was daunting, having heard so many negative stories from friends about their bad experiences. We did extensive research and were lucky to have found Rosemount. Staff were friendly and courteous at all times and demonstrated a desire to always go the extra mile to help with our design and installation. ( Including the well managed Tradies!) Hats off in particular to Stephanie and Ray, Ben and Matt our irrepressible Project Manager. I would happily recommend them to anyone considering a new kitchen or bathroom.

Anna E
Anna EAU
 

Great kitchen and great service

Mark and the team at Rosemount delivered us a beautiful new kitchen and we couldn't be happier. We paid more for a project managed service and it was well worth it.

We had a few issues with timeliness and communication with our project manager, but,

aside from this, every member of the team and all the trades people were punctual, precise and did a quality job.

Rosemount didn't ask to finalize the job until we were 100% happy with it and came back multiple times without complaint for minor adjustments.

Rosetta
RosettaGreater Melbourne (Outer), VIC2 posts
 
Customer Service
Timeliness
Job Satisfaction
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Ruby
RubyMelbourne6 posts
 
Lisa and Greg
Lisa and Greg
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jini
jiniWantirna South2 posts
 

Worst customer service

Went into the nunawading showroom to get some ideas and help. The most miserable lady came over to ask me for help. I said trying to get some ideas for a kitchen on a new house we have bought, she didn’t offer any help at all she just walked away. So I started taking some photos and writing notes and she storms back around to where I am and says no photos allowed. My kids actually got frightened!!! i asked he why and she grumbles everything is on the website!! So I walked out!!! Would never use a place like this. Why have someone representing your company when they have no ability in customer service.

Neal and Mary
Neal and Mary
 

Exceeded all our expectations

From the outset, when we entered the showroom on Whitehorse Road and met Beryl, we have been more than happy with the professionalism of the team at Rosemount. Their wonderful advice and attention to detail have been greatly appreciated. As a result, we are delighted with our kitchen.

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