??!
1 photo
Rossdale Homes

Rossdale Homes (page 3 of 3)

3.2 from 49 reviews

See the Best Home Builders in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
19
4 star
10
3 star
0
2 star
2
1 star
18

Terrible

published

Trust who can you trust, you cant trust this mob. Overcharge by 30% for extras but give no warranty for products supplied. Construction Manager is a liar. This company really needs to invest in their customer service and product training.

See you in Court Rossdale
Nothing I suggest you build with another builder unless you want to waste your money
Suggest you dont sign up with them


Igglepiggle

Igglepiggle

  • 2 reviews
  • 4 likes

Terrible

published

Go to another builder, don't waste your time or money with this mob. Life is too short to put yourself through this...
Nothing, they nearly wrecked my marriage due to the stress of trying to build with them - worst thing I ever did. get used to lies, that is if you ever get a call back from the snakey sales consultant.
Dissapointing service and limited product range.

Bad

published

We are in construction at the moment (at lock up) and have had some major concerns regarding plumbing and workmanship on our home. Trying to get a call or email from the so called site supervisor is impossible. What ever happened to customer service and courtesy calls??? We would be happy with a phone call back and I don't mean the office girls leaving a voice message. It is really dissapointing to say the least. Hopefully we will end up with a beautiful home but we will have to drag Rossdale kicking and screaming to get things right. It shouldn't be this stressful and difficult.
Very helpful until building commenced
Customer service is non existant once the contracts are signed.

Terrible

published

Good

published

Good

published

Excellent

published

From the time we started our build we have had no hassels if there was any thing that we needed fixed with the build it was done. Sales consultant was perfect. Site Supervisor just a top guy.. The only thing I have to complain about is the guy that did the insulation.. He was rude.. But then again they cant get everything right. I would definetly with out a doubt recommend Rossdale to any one. We are that impressed with them that we are looking at doing investment housing with them.. A job well done guys
Helpful Honest Above board and willing to accept their mistakes
none really


Collie

CollieAustralia

Excellent

published
sax3on3

sax3on3

  • 2 reviews

Excellent

published

Page 3 of 3

Questions & Answers

Frank M.

Frank M.asked

The slab is poured and the timber delivered 3 weeks later. The timber has been there for over a week. When is the frame likely to go up?

No answers

Karuna

Karunaasked

We have given the initial deposit for a land and home package for a Rossdale estate. Having read these reviews we have started getting a bit worried as its our first home. Has anyone ever had an experience with them with an estate?

1 answer
David R
David R

Hi, from what I have heard from others, if you have a problem you seem to have continuous problems, they can't manage it. If it runs well at the beginning it is ok through the project. They just don't seem to have a culture that fixes problems.


erica.s

erica.sasked

Those who had good experiences with Rossdale, did you buy off the plan and not make changes?

3 answers
First home buyer
First home buyer

I found a floor plan that i liked, but then made quite a few changes. eg made the house longer, changed the layout of the ensuite...... it was hard not to make changes, as i felt like i didn't want to have the same exact house as someone else :) hope that helps

Michael Smith
Michael Smith

We designed our own home to fit the shape of our block and to place rooms where we wanted them. This was no problem at all for the Rossdale team.

Claire
Claire

Our home was a custom design on a very difficult site. We have no complaints very professional and great quality product.
This company has built 100s of homes over the years. Most people that are happy dont write reviews. Hardly any reviews on here ?


Get an answer from our members and Rossdale Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.