Very disapointed with MTD And dealer support
I bought new my Rancher 20-42 from Barberie Machinery Taree about 3.5 years ago. After only 64 hours domestic use , a grinding noise started.[Name removed] diagonised two hubs which they replaced. Also replaced were 3 drive pulleys ( why). Total cost $605.62. Not being happy considering the low hours, I contacted MTD and explained that quality control appeared to be lacking and the cost to me was excessive considering such low working hours. They rejected my claim and refused any help. My advise- Think twice before buying from MTD dealers. Look at other brands!!! Peter Cahill
Needed a little tender loving patience
i thought i had bought a real lemon but after three trips to the dealer and being told things that just didn't add up i spent an hour or two looking at the deck set up. It became very obvious that the quality control at the manufacturer ( assembly ) was the cause of all the problems. I took the mower to another dealer who adjusted the deck and re-aligned the belt pulleys and belt guides. Perfect. My only minor gripe is that the battery could do with a bit more grunt. Brilliant motor
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