Royal Brunei Airlines
We booked a Royal Brunei flight from Melbourne to London return in economy class. Expecting the usual "knees under the chin seats" we were pleasantly surprised when we boarded the plane and settled into our allocated seats. The leg room was enormous. My daughter and her boyfriend are 6 feet plus and they had ample room for their long legs. This space cannot be compared to any other airline's economy seating - it was great. The excellent service provided by the flight attendants who always smiled and attended to any passenger needs. All in all an above average economy class flight.
Melbourne to Manila - cheap but long stop over is not worth it
Melbourne to Brunei is 6 hours then we had a stop over for 17 hours at Brunei, had free hotel accommodation on departure, but upon return, which is another 17 hours stop over, this is not provided. Quite mislead that all hotel accommodation is provided both ways. The money you'd spend for hotel and the time wasted in Brunei is not worth it. Might as well endure an 8 hour direct flight. Brunei has not much to offer with sight seeing. Shopping is meh, we went to the "city" (which is like your ultra average town, more shops in Footscray market ser...iously), walked around, and people would just stare, as if they've never seen other humans walk around the streets, it's weird. Taxi to hotel even when it's just 5 or 10 mins away is on a fixed rate of 20 to 25$. Rip off. There's no Uber. Service is excellent. Flight attendants are all smiles, clearly a great team work going on, and definitely a 5 star service. Plane landing, 10/10 perfect score for the pilot, smoothest ever!!! Great job!!! I can't complain on take off as this went on smoothly too! Food is awesome! It's like picnic in the sky, you'll never go hungry. Airport is so basic, but there's Jollibee yay!! I would never take Brunei airlines again even if the service is excellent, because money wise, we've spent more than taking a direct flight to Manila.
Perfect and happy travel
We traveled MEL to London and back, aircrafts are clean and on time, service on board is excellent. Crew is friendly and attentive, For the price we paid it is great to travel with Royal Brunei and much savings compared to others charges on this route. Will definitely use Royal Brunei for future travel.
Flight experience with food service on the plane (Singapore to Melbourne approximately 7 hours)
I was flying from Singapore to Melbourne on Friday the Ist February 2019, flight B1005, seat Number 52 A and my husband 52 C.At about 3 AM the air hostess came around giving early breakfast with muffins and biscuits, she only gave them to the adjacent seats and neglected giving them to the aisle on my side. Another air hostess (a man) came and gave drinks to both sides of the aisle including us. We were disappointed at the service. We did not ask the air hostess anything about this thinking that they will turn up at some time to come and offer us. We often fly with Brunei Airlines because the flights are cheap.
The very best value for money.
Melbourne to London Been three times before with this excellent airline. .Again in July.. Well worth looking out for a sale price in January. Delighted that a whopping five hours has been cut off the flying Time.
Great Airline for the price.
3rd time I have used Royal Brunei and will continue to do so, you get what you pay for and I always say that Royal Brunei is excellent value for money
One of the best airlines I have ever been on. I'm 6.7 tall and had heaps of room. I sat down the bac
Every thing was beautiful. Royal Brunei Airlines are one of the best airlines. The seats are great and the the room is very good.
So Grateful flying with RB airline during my last trip
I would like to take this opportunity to extend my sincere THANK YOU to all the amazing and helpful staff of Royal Brunei Airlines, Manila Philippines. You all have extended an assistance beyond what is expected during my travel difficulty and be lucky to get on board in the last minute of the flight.
I am so grateful for all your efforts Madam and Sir. It was successful! I continue with my journey with ease and positive attitude until I arrived in Aus.
What you all have done was amazing and I can not be forgotten.
It is one of the memorable part of my life experiences.
MABUHAY to all RB Airlines staff and keep up the great work!
God Bless always.....from Mereta xx
From start to finish they were very good. Food was excellent, and the service was excellent. Our return trip was cancelled and they promptly put us on another flight with a top airline, Royal Brunei out run them by miles. Well done and thank you for a great flight. Would I travel with them again, in a heartbeat.
tried the rest, now try the best
Royal Brunei business 777 the best, good food, good air circulation, new 777, no jet lag, and on time regulary, cabin staff mimium of fuss, great service.
great planes, service and prices
Have flown with then 4 times so far. Great sale prices to UK, usually the cheapest. Also, the three flights helps break up the journey. Will always check their prices first when returning to the UK. Don't have any complaints and always recommend people check them out first.
Most underrated Airlines
Flew Royal Brunei a couple of times, prices can be amazing on special offers, excellent service, spacious seats, new planes, great food with sizable portions. Ground staff also friendly and go out of their way, had an emergency once and airport staff helped us re-schedule.
Also try their stop over mini-tour at Brunei, cheap and quick tour covers main monuments of Brunei.
Highly recommend this airline. Very underrated as they dont do any marketing
Great flight with excellent service
I had s flight last week from Dubai to Melbourne. I experienced a great flight with excellent service.
I definitely recommend this airline to my friends.
Excellent - will always fly with them from now on
This was an amazing experience from start to finish. My family flew from Melbourne to London return with them. They were polite, efficient and extremely friendly. The food was excellent, service was always done with a smile and nothing was too much for them. The no-alcohol policy meant that the other passengers were quiet and they helped mothers with babies without any fuss. I cannot compliment this airline enough for our flying experience. I will always choose them from now on if we return to any of the destinations that they fly to. I found them caring at ALL times, my luggage was not damaged in any way, flight times were kept to and the airline itself was beautifully clean and smooth.
Not good customer service
My wife and I have flight with RB and a lay over of 17hrs in Brunei was told at time of making the booking would be allocated hotel, 3 enquires sent on this matter still waiting for a reply and flight is not that far off they can not even send a reply to say we are looking into your enquire, Not good customer service.
Questions & Answers
Hello, I will be flying to Dubai (RBA) to do my internship at UAEU. My friend and I have different fare type (booking class), so is it possible for us to seat together when we both check in together?
Upon check in they will usually oblige and let u seat together. All depends how busy the flight will be for the sector. Good luck!
If I take alcohol on board can I drink it on board? And will ant of it be confiscated in a stopover in Brunei - I'm going to London.
Also, How much alcohol can be taken in check-in luggage please?
Firstly, u cannot get through the gates before boarding. Your bags are checked by border control and if u succeed then air crew could confiscate your alcohol i guess it's a mark of respect.
I have not selected a seat for my wife.....Do i have to do this or will she just get allocated one.
U can book seats together 24 hour prior to check in online.
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