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RSPCA Pet Insurance General Accident & Illness Cover

RSPCA Pet Insurance General Accident & Illness Cover

4.4 from 485 reviews · View Statistics

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Reviews

  • Value for Money
    3.0 (1)
  • Transparency
    3.0 (1)
  • Customer Service
    3.0 (1)
  • Claim Resolution Time
    • 1-2 months (1)
  • Claim ApprovedYes · No (1)
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Jasmine

JasmineSydney, NSW

Was disappointed

published

Did not get any information back regarding my claim no refund or explanation why or why not I didn’t get one I was asking by email but no reply so yes was not happy

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeYes
Number of Pets2 pets
Pet Type(s) InsuredCat and Dog
Claim Resolution Time1-2 months
Claim DateApril 2020
Claim ApprovedNo
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

Hi Jasmine,
I am sorry to hear that you have not received an update on your claim. We would appreciate the opportunity to look into your experience and I have sent you a private message to obtain further information.
Kind regards,
Jessica

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Questions & Answers

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Details

Compare all 4 RSPCA Pet Insurance
CategoryPet Insurance
UnderwriterHollard
Annual Benefit Limit$11,000
Amount of Vet Bill Covered Up to 60%
Minimum Pet Age 8 weeks
Accidental Injury Cover Included
Illness CoverIncluded
Routine Care CoverNot Included
Tick ParalysisIncluded
Emergency Boarding Fees$500
Lifetime Cover Included
Cooling Off Period30 Days
Consultation Fees$300
Cruciate Ligament ConditionsIncluded
Waiting Period for Illness 30 Days
Condition Limit$2,000 per condition (General Accident & Illness Cover only)
Compare all 4 RSPCA Pet Insurance

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