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RSPCA Pet Insurance General Accident & Illness Cover
4.4 from 485 reviews · View Statistics
JasmineSydney, NSW
Was disappointed
published
Did not get any information back regarding my claim no refund or explanation why or why not I didn’t get one I was asking by email but no reply so yes was not happy
Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeYes
Number of Pets2 pets
Pet Type(s) InsuredCat and Dog
Claim Resolution Time1-2 months
Claim DateApril 2020
Claim ApprovedNo
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Details
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Category | Pet Insurance |
---|---|
Underwriter | Hollard |
Annual Benefit Limit | $11,000 |
Amount of Vet Bill Covered | Up to 60% |
Minimum Pet Age | 8 weeks |
Accidental Injury Cover | Included |
Illness Cover | Included |
Routine Care Cover | Not Included |
Tick Paralysis | Included |
Emergency Boarding Fees | $500 |
Lifetime Cover | Included |
Cooling Off Period | 30 Days |
Consultation Fees | $300 |
Cruciate Ligament Conditions | Included |
Waiting Period for Illness | 30 Days |
Condition Limit | $2,000 per condition (General Accident & Illness Cover only) |
Compare all 4 RSPCA Pet Insurance
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Customer RelationsRSPCA Pet Insurance
Hi Jasmine,
I am sorry to hear that you have not received an update on your claim. We would appreciate the opportunity to look into your experience and I have sent you a private message to obtain further information.
Kind regards,
Jessica