I've had this cover for my boys since I had them more than 10 years now. It's great!
good value, easy claim lodgement and quick response from the claims team. I've been with RSCPA Pet Insurance since I had my boys, so that's more than 10 years now!
Terrible - I’m thinking to cancelling my pet insurance as it’s such as waste of money.
Most claims are rejected with no real explanation why. It’s such a waste of money and feel it would be better spent elsewhere. My first claim took about 3 months to resolve.
You asked for feedback, this is it
I am writing on behalf of my mother who has impaired vision. She posted her claim, as a postal address was provided. The claim has still not been settled from September. On the 13th Dec, I phoned to speak to a accounts staff member as mum had received a letter saying the required information had not been received. I was told that as it was posted, there can be a long time to process. The staff member rang the vet whilst I was on the phone and said that the vet was sending them the information via email and it would be finalised within 7 -10 days. Mum has now received another letter saying the information has not been received,
|Annual Benefit Limit||$11,000|
|Amount of Vet Bill Covered||Up to 60%|
|Minimum Pet Age||8 weeks|
|Accidental Injury Cover||Included|
|Routine Care Cover||Not Included|
|Emergency Boarding Fees||$500|
|Cooling Off Period||30 Days|
|Cruciate Ligament Conditions||Included|
|Waiting Period for Illness||30 Days|
|Condition Limit||$2,000 per condition (General Accident & Illness Cover only)|
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