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Had the cover since we got a new puppy a couple of years ago. A couple of times now Max has been sick and it’s so convenient and easy to lodge a claim. The refund for my rspca cover is in my account in a couple of days. Have recommended rspca insurance to friends. 10/10. Thank you
Excellent service. My dog tore open one of his claws and had a vet bill of $250. Lodged my claim the same day and got money back in to my account within 3 days
Not happy at all!!
After being a loyal customer for 8 years & my 1st claim ever all I got back was $18??!! Not happy at all. I will be getting rid of this very expensive insurance that just keeps going up?!
I have never had a problem making claims. I get back what my plan allows. The claims process is easy and efficient. I believe RSPCA represents good value for money.
I have never had any trouble claiming from RSPCA pet ins. This is my second dog with them. The claim does not take long to receive with money put back into my account fast
Best ever pet care
love RSPCA insurance quick easy and they look after the pet and the owners they really looked after us as our dog is part of our family so thank you
Best decision I ever made
Unfortunately had to make a few claims, they were handled quickly and efficiently. By the time I received the notification the refund was already in the bank. I took out my insurance the same day I received my puppy. The best money I've ever spent.
Love ❤️ it
Yes it was easy to set up and saved me a lot of money .and Carrara animal and vet hospital on Gold Coast is 5 star .highly recommend, great care and service
Ideal For My Fur Baby
Have been with rspca now for years great service. Every time I do a claim it is resolved quickly and the money is in my account pronto keep up the good work
First time Pet insurer
I have been with RSPCA pet insurance for 1 year and claimed twice, they were fast and easy to deal with. So far very happy. I have never insured any pet before and wish I had!
A good value policy, Vet does all the clam work. I have been with RSPCA pet insurance since I got my dog/mate about 5yrs ago. Very Happy Chappy with everything ✔
During my dog’s recent and prolonged vomiting and diarrhoea, rspca insurance has been very helpful. Response to my claims made by the vet has been efficient, with email acknowledgment of the claim in a day or two, and refunds helped to defray high expense of vet bills.
routine general check up
got for my dog his 2 monthly checkup done he received his injection and pills, and RSPCA handled the claim in time and I was happy with the time It taken to get my money back
Excellent service and product .
Great value policy that was easy to set up via friendly staff. Had to use recently and easy to make a claim and paid out within 10 days of posting forms.
good cover for peace of mind
our first claims were very difficult they took weeks and many phone calls and emails until we thought we had bought a dud. But after the first painful process the next claims have been handled very quickly and easily
Brilliant - easy to claim and quick turnaround.
I’ve been with RSPCA Pet Insurance for 12 months and have policy coverage for my dog.
Our recent claim took just over a week from claim submission to payment. Great turnaround and easy to deal with.
With 2 Dogs and on pension it is really worth it.
We have had dogs in the past without pet insurance and cost heaps. When we got two puppies son advised us to get insurance . We have been very surprised just how much we have received back in claims, can I say the claims have been very quick. We put money aside to pay policy we have health ins. why not our fur babies thank you RSPCA.
It was great, easy and so quick
So easy to claim, wouldn’t be without it. And the people I spoke to were so helpful and informative. I have only been with RSPCA since September and they covered 75% of my dogs surgery without question.
Great work RSPCA, I have had two claims for my dog and getting claims sorted was rather easy and quick payments were around two weeks. the staff on the phone super helpful the first time I tried to claim and gave great instructions how to use the website and it was very easy to use.
Thanks for the help
I found our policy was good value and easily set up. The vet had our insurance number on file and they forwarded all of the bills to RSPCA on our behalf once our cats illness was finished. And we received notification that the bills had been accepted 2 days later and payment within a week of submitting the claim
|Annual Benefit Limit||$11,000|
|Amount of Vet Bill Covered||Up to 60%|
|Minimum Pet Age||8 weeks|
|Accidental Injury Cover||Included|
|Routine Care Cover||Not Included|
|Emergency Boarding Fees||$500|
|Cooling Off Period||30 Days|
|Cruciate Ligament Conditions||Included|
|Waiting Period for Illness||30 Days|
|Condition Limit||$2,000 per condition (General Accident & Illness Cover only)|
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