??!
1 photo
RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover

RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover (page 2 of 24)

4.7 from 464 reviews

Reviews

4.7

465 reviews
5
(398)
4
(32)
3
(8)
2
(4)
1
(23)
  • Value for Money
    4.4 (398)
  • Transparency
    4.6 (391)
  • Customer Service
    4.6 (399)
Previous
Next

Reviewer Photos & Videos

  • More
Deanne

DeanneSydney, NSW

We can’t live without pet insurance

published

The policy I have chosen is great value and I’m happy with it and the service and I have got spiece if mind that my dog Hope will be protected

Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

The reviewer stated that an incentive was offered for this review

rowyjohn

rowyjohnSouth East Queensland, QLD

  • 2 reviews

The cover offered sounds great

published

The premium seems to be competitive to others on offer. It was easy to set up and the staff member Sarah was great to deal. This is my first pet insurance policy.

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

Great insurance providers

published

I changed to RSPCA Pet Insurance when my previous insurer hiked my premium up way too much. Im very happy with RSPCA, claiming is very easy through their portal and responses are very quick. For one claim I was even reimbursed the same day.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Pet Insurance

Find out how RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover compares to other Pet Insurance

Know better, choose better.

Compare all
Fotina

FotinaSydney, NSW

This perfect for our pet puppy

published

I think the insurance is very good it was pretty easy to setup I have not lodged a claim this is the first time I have insurance for my pets

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

Hi Fotina,
Thank you for taking the time to share your experience with us. I am delighted to hear of the ease in which you were able to set up your policy and that we can provide you with suitable cover for your puppy.
Kind regards,
Jessica

Fairly simple process

published

The claim process is very straight forward. And quick. Great communication. The only thing that was kind of annoying was how small the size limit was when trying to upload documents.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim DateMay 2020
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

The reviewer stated that an incentive was offered for this review

Love the peace of mind

published

Only just took out policy so yet to claim etc. opening the policy was easy, customer service was beyond helpful, very professional and prompt. Very impressed with what the policy offers and the service so far!

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

Happy

published

Glad to speak to someone, as I had trouble setting up online (I’m a senior/pensioner).
It was well explained & I’m amazed it was so quick to set up & pay. Pet insurance starts 11.59pm tonight.

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

Brilliant customer service

published

Extremely helpful and patient customer service. All of the details of the insurance were well explained. I have not yet used the insurance yet, but I feel confident that it will suit our needs.

Claim MadeNo
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Oliver

OliverSydney, NSW

Amazing and great value

published

I’m new to this policy and have not made a claim as of yet (touch wood) but The value for the amount of cover is amazing and best across the board would strongly recommend !

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Pet Insurance

Find out how RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover compares to other Pet Insurance

Know better, choose better.

Compare all
Rebekah Ferguson

Rebekah FergusonSydney, NSW

  • 10 reviews

Very impressed

published

Not only is the policy cheaper than my previous policy with another company, but it also includes more and part of my premium goes towards the work RSPCA. Excited also that there is the possibility to pay the gap only when visiting the vet.

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Sung

SungSouth East Queensland, QLD

It is great

published

It is convenient to set up the account online. The contents of the online page are also very easy to understand. I have not claimed yet, but I believe it would be good for my dog.

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

The reviewer stated that an incentive was offered for this review

SamWilliams86

SamWilliams86Perth, WA

  • 4 reviews
  • 3 likes

RSPCA have been amazing

published

We have had so many issues with our poor dog and spent over $30,000 and RSPCA always pay out. He is on lifetime medication and we claim this every month or so.

The claims process is quick and easy.

We have been with RSPCA for over 6 years and also have our 2nd dog covered by them too.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim DateJune 2020
Claim ApprovedYes
Number of Pets2 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance

Our dog is looked after.

published

Have been with company for one and a half years. Having a policy is a good idea. Claims resolved within 2 weeks. Feels good to have the insurance behind us because our dog is part of the family and we have some security if he needs care.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim DateJuly 2020
Claim ApprovedNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Michelle

MichelleHobart, TAS

  • 2 reviews

Fantastic

published

Yes we believe it’s excellent value and well worth it. We have a dog with Addison’s disease and she has bed. Able to have the best care available without financial stress

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim DateJuly 2020
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Kim

Kim

  • 2 reviews
  • 1 like

Pet insurance

published

Good value. Liked the Nil excess but understand premium is higher than insurers who have an excess.
Easy to set up, monthly payment is good option.
First time we have taken out pet insurance.
Good to see part of first year premium goes to RSPCA

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Pet Insurance

Find out how RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover compares to other Pet Insurance

Know better, choose better.

Compare all
Ken

KenGreater Melbourne (Outer), VIC

  • 3 reviews

It is okay

published

Claims processing is excellent, efficient and timely. The areas for insurance cover probably need a review even if this results in higher premiums; the cover for consultations is generally too low. The policy is of fair value. We have been insured for about 8 months since Bella was a kitten

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim DateMay 2020
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredCat
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Pippa

PippaGreater Melbourne (Metropolitan), VIC

this is perfect for us

published

policy is good value
have lodged a claim and after initial confusion re the vet history, the processing was ok
we have been with this company since March this year for both pets

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time2-4 weeks
Claim DateMay 2020
Claim ApprovedYes
Number of Pets2 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Timothy

TimothyMetropolitan Adelaide, SA

Exceeded expectations

published
Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim DateJune 2020
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Tracey

TraceyPerth, WA

Excellent response

published

Fast, transparent and great response for first claim very happy with the level of support and communication throughout the process which resulted in timely rebate to my bank account had my I Insurance for 12 months

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time2-4 weeks
Claim DateJune 2020
Claim ApprovedYes
Number of Pets2 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Mandy B.

Mandy B.Perth, WA

Fantastic

published

Claiming was such a breeze. Which im am very thankful for as needed the money i paid for my loving pooch surgery back in my pocket to pay another bill

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim DateJuly 2020
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
RSPCA Pet Insurance
Customer RelationsRSPCA Pet Insurance
Page 2 of 24
See all RSPCA Pet Insurance reviews

Questions & Answers

Sorry, there are no questions about RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover but you can read 47 questions about RSPCA Pet Insurance.

Get an answer from our members and RSPCA Pet Insurance representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.