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Good service and great rug
The outdoor rug I ordered took three months to arrive due to COVID-related transport delays. The staff were always honest about the status of the order and offered a refund. I was happy to wait. Today I received the rug - I’m happy I waited. The rug is great. Many thanks to the staff who I’m sure are finding the disruptions to business operations a real challenge. Well done and thank you.✅
Sadly I had a wait for my product to arrive ( welcome to COVID shopping online) but each time I contacted the company they did respond ... it finally arrived and it looks and feels fantastic
We love our new rug - the quality, colour, style. And the price.
There was a longer delivery time than we had hoped but Zac upgraded the rug to make up for the delay and we will happily shop at Rugs Express again.
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Love my RUG!
It was a very smooth process ordering and receiving my rug. The rug was delivered according to the timeframe given by the owner and the rug itself is excellent! What I loved most was that I was able to speak to the owner whenever I needed anything concerning the delivery and despatch. I would buy from this website again, very good internet shopping experience for someone who hardly shops online.
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