Run Auto Parts

Run Auto Parts

 Verified
Run Auto Parts
4.3

163 reviews

PositivevsNegative
83% · 13626 · 16%

Reviews

163 reviews
Louis
LouisGreater Melbourne (Outer), VIC3 posts
 

These guys a the real deal!

Great service from the start. Asking for your car details to make sure parts will fit and follow through every step of the order. 4 wheel full brake sets, all parts in stock. Easy transaction and goods arrived in no time. Perfect fit couldn't be more satisfied! Show details
Nathan J.
Nathan J.Southwest, VIC2 posts
 

Best service and best parts for my bmw!

Couldn't be more happy with customer service, shipping rate and times to deliver! Best car parts experience as I needed the parts asap 10/10 Show details
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Josh
JoshSydney, NSW2 posts
 

Loved the service!

The store was super easy to navigate around, and I found my PCV valve in minutes. I love the fact that they also have a VIN check so that they can be 100% sure that the part will fit. It really gives me peace of mind. I'd also personally like to give a huge thanks to Maria for all of her amazing help and always getting back to my emails extremely quickly and doing the best she can to help me whenever I had any questions. I'll definitely be using Run Auto Parts in the future :)

- Josh G Show details

Gary Hill
Gary Hill
 

Excellent example of an Australian company catering for Australians

Pricing was good and received parts promptly . from Melbourne to Newcastle. I was impressed that
genuine Made in Germany Items were sent for my Mercedes SLK and will spread the word to my friends.
Sorry, cannot load picture as Items already installed in vehicle.
Angus
Angus4 posts
 

RUN AUTO PARTS Saved me so much Drama

Maria at Run went above and beyond to ensure I got the right parts.Fantastic service, pricing,follow up and delivery.Couldnt be happier Show details
Peter
Peter2 posts
 

Great service and back up!

Ordered an air filter for my Mercedes, it arrived very quickly but was broken inside the box. I contacted Run auto parts and they quickly arranged to send a replacement after asking me if I would prefer a replacement or a full refund. Georgia did an excellent job of fixing the issue quickly so I would recommend them for any parts you require.
Roger
RogerMurrumbidgee Region, NSW3 posts
 

Simply the best

As usual Run Auto didn't disappoint, ordered a small part for my CLK on Monday morning and it was delivered to rural NSW Wednesday lunchtime. 10/10 guys thank you. Show details
michael
michaelSydney, NSW4 posts
 

Great price Quality part fast delivery

Ordered a radiator cap for my citron c 5 arrived mel to Syd 2 days. A topran part which is a German part . Great service and a great price I will buy again from Run Auto Parts Show details
William
WilliamSouth East Queensland, QLD
  Verified

Never again, expensive with unsatisfactory support. Item returned as posted without any refund. Avoid at all cost!

Item sent when it should not have been.

Item sent back in same condition was sent, yet no refund issued, no excuse given.

Waiting for weeks now, and still nothing. Show details

Richard casey
Richard casey
  Verified

Worst company to deal with, can only get through to them by email, never got my refund back, DONT GO HERE GUYS!!

I had to cancel my parts as I was waiting too long! Therefore I have nothing to show for you
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Luke B.
Luke B.Greater Melbourne (Outer), VIC
 

Consistently excellent service

I have made multiple orders in the last 2 weeks and all have been shipped to me within 1 business day. My most recent order was necessary to complete a RWC for which I had a strict deadline. Ken made sure the item was shipped as soon as possible and it arrived perfectly on time, allowing me to easily complete the job. Show details
Derek A.
Derek A.South East Queensland, QLD3 posts
 

Highly recommended!

I contacted them to order a set of coils for my Mini Cooper. I ended up selecting the wrong part for my car, and they double checked to make sure it was correct before they sent the shipment out. Sent photos, and emails to confirm. Then sending the parts with fast courier. I couldn't be happier. Thanks Ben for all the assistance! Show details
Shane
ShanePerth10 posts
 

Courier shipping fees with postal wait times

Shipping is courier level expensive and my order just seemed to slip through the cracks and get lost in transit. Almost two weeks and I still haven't received it to date.
Additionally, I would have put a review directly on their website, however there is no ability to do so. As such the reviews they show appear to be 'cherry picked' from somewhere or fabricated, but don't provide balanced opinion.
Gee
Gee
 

Excellent Service

Thomas has been prompt in his responses and very helpful as I was about to order parts not matching my vehicle specs.
Gotta command him for the due diligence where I, as a customer, fell short.

Run Auto Parts had all the parts I needed readily available and well priced, accurate part number search, along with offering free 1-2 business days shipping.

Never been disappointed with my orders and glad these guys allow European Cars enthusiasts such as myself to buy local. Show details

Mahendra S.
Mahendra S.3 posts
 

Very professional and supportive

They always deliver the best quality at best reasonable price FASTEST.

I can't recommend this to you all anymore.

I have been using runauto parts for the last 3 years, but, shame that I did not write the review earlier. I never have to worry about the quality of the any product.

Thank you so much for great professionalism and support Show details

Frank A.
Frank A.Greater Melbourne (Metropolitan), VIC2 posts
 

Really fantastic service, prices and products !

I ordered some parts for 2 of my cars and ordered some incorrect brake pads for my car. Quickly got an email from Ben to rectify the issue and then he continued to offer assistance with other aspects of my order. Very personalised service which is rare these days. I own 5 cars and do all my own servicing and will not hesitate to use Run Auto Parts in the future. Thanks Ben !
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Satisfied Customer
Satisfied Customer
 

Parts Supply

Contacted them for advice on the correct brake discs for my car. Heath was most helpful in confirming the correct parts. I have purchased a number of parts from them over the last 2 years. They always pack them really well and delivery is fast. Thanks. Show details
Ross Jo
Ross JoCentral Queensland, QLD2 posts
 

Wrong parts sent

They sent the wrong brake pads...they didn't respond to emails so I sent the parts back.
Still no further response, Ebay stepped in and all they do is respond with the original tracking number.
Stay well well clear of deceitful, unscrupulous dealings. Show details
Dennis Barber
Dennis BarberDarling Downs, QLD
 

Parts supply

Was requested to supply VIN for parts by Ben. Good communication. Requested info on oil filters. Was unsure the product would fit. Ben confirmed part nos were OK. Appreciate the communication. Show details
Product Quality
Shipping
Phillip Kyriakides
Phillip Kyriakides2 posts
 

Prompt Service - Bosch Brake Pads

Thank you for your attention to detail and friendly prompt customer service Thomas, I look forward to doing business with you in the future. The Bosch brake pads you supplied were a perfect fit and smooth in operation. Many thanks, Phillip
Mike F
Mike F
 

Great service & products

Excellent company to deal with - shipping was prompt and items well packed and exactly as described. Saved myself a lot of $$ versus OEM. Show details
John M.
John M.Goulburn Valley, VIC
 

Absolute grate bunch of people

Absolute grate bunch of people was so easy to deal with and I’d like to especially thank Thomas for helping me with my order and getting it to me within 24hrs thanks again guys keep up the good work Show details
Mountin D.
Mountin D.2 posts
 

Highly recommended

As we all know shopping online can be "hit n miss" But these guys are hit after hit every time. The quality of the parts is excellent and the delivery is prompt using a reputable freight company ie; NOT Australia Post!!!! Run Auto Parts is indeed now my go to supplier for Euro Parts. Thank you Run Auto for your great service. Show details
Cristiano Loureiro
Cristiano LoureiroSydney, NSW
 

Strongly recommend

Reliable store and helpful team. I ordered a part as an emergency and even it being a simple part I received it in less than 36 hours. A special thanks to Thomas (who helped me a lot) and also to the entire team that made it happen. Show details
Diler
Diler The Mallee, VIC
  Fair Incentive

Fast delivery, quality part, I'm so grateful thank yous

I was looking for balljoints set for my Mercedes b 200 ,I feel lucky to choose to buying from run auto company, Great service, fast delivery, quality parts, I'm so grateful thank yous again  Show details
Thomas T.
Thomas T.Sydney Surrounds, NSW4 posts
 

Really happy with the way you handled my purchase and the fast easy postage

Nick has been very helpfull dealing with my purchase and postage I am a happy customer and would recommend the company to anyone needing parts for there cars  Show details
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Jun
Jun
  Fair Incentive

Quantity parts and very reasonable price

I was looking my Mercedes C250D MAF sensor, Run Auto Parts sell very reasonable price compared in Sydney.
And quality is good and no problem at all
Run Auto Parts has very quick shipping
I got parts my place within 3 days
No more shop around
This shop is Best
 Show details
Michael Munashe C.
Michael Munashe C.Greater Melbourne (Metropolitan), VIC
 

Great customer service

I got amazing service and assistance from Heath to get the right parts and got my parts on time. Purchased optimal shocks and control arms for my w204 c class and they seem to be good value for aftermarket products.
The Way
The Way
 

Wrong item sent and asking customer to pay postage……

I followed all link with my car details and recommended set wasn’t the right parts and they refuse to pay postage for return because I didn’t summits VIN number. Show details
Product Quality
Shipping
Andy S.
Andy S.
 

Great customer Service

Great customer service from Cindy. I had a part which arrived at an incorrect address. Cindy was quick to act and rectified the problem shipping out a new part instantly.  Show details
Simon
Simon
 

Clutch fan return

Thomas helped me with my clutch fan issue and sent out a replacement quickly to keep my classic bmw on the road.

Site is easy to navigate and find the parts I need.

I install all parts received myself with no issues.  Show details

Product Quality
Shipping
Geoff
GeoffMurray Region, NSW2 posts
 

A wonderful transaction, extremely professional

I was very pleasantly surprised in the speed of my order being processed and delivered to my door. The suspension parts I ordered for my VW Beetle are first quality from a German supplier I am very happy with them. I would highly recommend Run Auto Parts as a supplier. Show details
Mohammed
Mohammed
 

Great customer service, well priced quality parts. Thanks Thomas

User friendly website. Delivery within acceptable time. A range of products, great customer service and well priced quality parts. Thanks Thomas.
Lee
LeeWestern Australia2 posts
 
Roger
Roger
 

Run Autoparts gets an A plus from me !!!

Courtesy of Ebay I purchased a replacement headlight assembly for my BMW 530I from Run Autoparts (at a very competitive price too, I might add). Three days later and it arrived on my doorstep in Sydney. Whilst awaiting attachment to my car I was told I had the wrong headlight type. Dreading the hassle of returning the goods and searching elsewhere, I contacted Run Autoparts where Chris, via two emails plus plenty of professional patience and politeness, was able to ressure me and put my mind at rest. Thanks Chris !!!
Jo
JoCentral Queensland, QLD9 posts
 

Less than 48 hours ordered to installed

Needed a water pump for Audi Q7. Ordered it at 4.30pm on Tuesday. Got an email from Richard at 10.00am on Wednesday morning to check VIN number for correct fit. Part arrived at my front door at 12.30 Thursday afternoon and had it installed by 4.00pm on the same day. Less than 48hrs from ordering to installing at opposite ends of the East coast is pretty impressive to me. Thanks Richard. I'll be in touch again when I need parts.  Show details
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Robert
Robert
 

Check Run Auto before calling the dealer or ordering it from overseas

This is the site where I bought most of my Mercedes and Audi parts for last 3-5 years, really competitive pricing, great customer service and communication, very knowledgeable, quick processing time for all my orders. You should definitely check Run Auto before buying it from the dealer or ordering it from overseas. Show details
Alan
Alan
 

Great service; can’t fault them

Service second to none to check fitment to my car; thanks Thomas. Very quick shipping too. Will use them again. Show details
Alex
Alex11 posts
 

Great store to buy your European service parts!

Really like Run Auto Parts. They have most of the parts I need to service my VW Golf and E90 at reasonable prices. Delivery is also fairly quick. Will be coming back to support this business. Keep up the good work.  Show details
Roy.
Roy.South East Queensland, QLD3 posts
 

A great product which fits the vehicle 100% as per the original OEM part did

I did not need to navigate the website as the part that I required was listed on Ebay.
The range and quality of product is great.
I installed the part that I purchased . It fitted perfectly without any glitches whatsoever.Chris was excellent to deal with. Very professional . Show details
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