Amazingly quick delivery
Ordered my Salomon shoes online at 6:27 pm on Wed; onboard for delivery at 9:47 am on Thurs; arrived at my door 24 hours later on Fri. Perth WA to Bairnsdale VIC. Unbelievably quick except that I saw it with my own eyes! Shoes were a great price and fit perfectly. Couldn't be happier. Thank you.
Order placed, paid, Shoes then OOS - 10 days for refund
Very bad, wanted a different colour but told i would have to pay $50 more. This wasn't my fault, staff unhelpful. I would absolutely avoid this place - classic way of loosing customers!
great online buying
Terrific website. Easy to use and full of good information.
Huge range of shoes to choose from, and I especially liked the value offered from the large range of sale items available at heavily discounted prices.
The prices were lower than in other shops, and the low shipping (A$5) and returns policy made it a no risk exercise.
Also fast shipping and I received my shoes in two days from when I placed the order.
Very happy customer
Great service - very happy
Purchased some sandshoes online with Running Warehouse Australia for the first time which is always a bit risky. But they were fantastic. Ordered on Sunday and received the goods on Thursday all in order. Thank you. Will definitely use them again with 4 individuals in the household who purchase running shoes.
No value and unhelfpul staff
A few weeks ago I purchased some running shoes from this shop. I recently went back to the site to order another different pair of shoes and found the shoes I'd purchased a few weeks earlier were now $20 cheaper. I then found them at another store $60 cheaper. I asked the store if they'd consider offering me $20 off the 2nd pair I wanted to buy and received a terse 'no'. Have purchased approx 14 pairs of running shoes from this shop and would have hoped for a more helpful response, particularly as the shoes I'd already purchased are $60 cheaper elsewhere. There's no value in shopping here anymore and they don't have helpful staff or diplomatic staff, so won't be going back.
They thought I was a scammer because of my name
I ordered running gear from this website which was on sale. The next day I received a phone call asking me to verify my name I explain that I dont have an anglo name but the operator doesn't seem to understand the name structure even though I explained it 3 times. I verified my address and my credit card and they inform me that all is good. Then I receive an email asking me to send the front and the back of my credit card to verify my identity simply because they feel its a scam.
I wrote an email explaining my frustration in the process and a m...
Fantastic website and shopping experience
Overall the website was very easy to navigate.
The range of shoes was much larger than any other retailer to my knowledge.
The prices were lower than in other shops, but what set it apart was the low shipping (about 5 A$) and the fast processing.
I received my shoes two days from when I placed the order.
Delivered 2 days after ordered.
Site easy to order from, product as expected and saved approximately $50. I chose the express post option for $5, ordered on a Wednesday afternoon and the shoes arrived Friday morning.
Two pairs of Mizuno running shoes at half price
I took a chance and purchased two pairs of Mizuno running shoes. A pair of racing and training shoes. Items were better than described. Total turnover only 2 days and saved over $120 on a $200 purchase. I would definitely recommend Runners Warehouse.
6 days just to process the order, another 8 in transit!
I don't live in a metro area but if I order anything online that uses Australia Post and it is coming from Syd/Mel/Brisbane I generally receive it in 3-4 days by regular post. Running Warehouse state that orders made before 2 pm ship the same day. I ordered at 7 am which was well before the cutoff.
No email confirmation and I was left wondering if they had my order or not. 6 days later I get an email stating 'Your order has been packed and is ready to send'. I would have thought the item was well on they way at least. Nevertheless I had to w...ait another 8 days until I received an email that my item was ready for collection. The next problem - I use a parcel collect shipping address which is different to my billing address yet they posted to my billing address which meant the parcel went to the regions main postal centre which is twice as far away as my local post office.
Excellent prices, fast delivery.
The buying process was easy and the product details were clearly marked. The prices were excellent and the delivery was very quick. If you already know what shoes you want, this is an excellent place to buy.
Very easy website to navigate for type of shoes, brands and width. The informative videos provide useful information to help me select the type of shoes I require. Lucky for me I can visit the store in Perth and get the video footage of my running style, then I go online and order. So far no issues encountered with shipping and shoes selection. I found the online experience was more informative then visiting the store.
Prices are cheap, but more importantly one of the few places that sold width 4E.
Fantastic Prices & Service
Running Warehouse Australia are an online seller of running shoes and apparel (they may have a retail outlet but I have only shopped with them online). The purchases I have made through them (runners) have always been great products, with great, competitive prices and they have consistently delivered the items to my door, well packaged, faster than any other seller I have dealt with. I generally receive the item the following day, two days max. Never had an issue, very reliable. Could not be more pleased with them and will continue to support them. Awesome!
Just a quick update (Sept 2019) - still 5 Stars, had a pair of runners delivered today - great products, prices and SUPER quick delivery to the door!
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|Category||Footwear Shops & Brands|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Exercise & Sport Shoes and Hiking Footwear|
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