Rush Broadband

Rush Broadband

 Verifiedrushbroadband.com.au
Rush Broadband
4.2

239 reviews

PositivevsNegative
79% · 18946 · 19%

Reviews

239 reviews
239 reviews
Ronald N.
Ronald N.
 

Always the BEST service!!!!!

Yet again, the Gigafy crew have provided friendly, helpful and professional service with a genuine smile. Jays and Manny are awesome. Thank you. Show details
Suzanne
SuzanneSouth East Queensland, QLD5 posts
 

Extraordinary service

The technician from Gigafy Manny was exceptional! The service from their support team is 5 star service! Highly recommended!! I truly believe Manny is a great asset to Gigafy. He went over and beyond! I truly ❤️Gigafy! Show details
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Guan
Guan
 

Perfect Service from Manny

Always supportive to my inquiries with his excellent field skills!
Hannah
HannahSouth East Queensland, QLD
 

Soooo perfect!

tooooo perfect! Thank you Manny! Very professional and nice person!
Akshat
Akshat
 

Great Service!

Really great service from the Technician! Super friendly, knowledgeable and was very helpful. Thanks Manny!
Value for Money
Luca
Luca
 

Amazing customer service and internet!

Gigafy was the preferred supplier for my apartment building and they have been amazing. Customer service team is always super helpful when you have questions, problems are resolved within an hour and their portal is super easy to use. Eric on the support chat helped me cancel my account when I moved and he was super lovely and fixed it all up in the matter of 5 minutes. Cannot recommend them enough :) Show details
Mason
MasonSouth East Queensland, QLD
 

Good Work

Did a great job overhauling our existing wifi system. Great communication and excellent technical work from both Rebecca and Andrea were excellent.
Karen
KarenSouth East Queensland, QLD
 

Very efficient service

Gigify came quickly to sort out my internet issues and were very efficient and thorough Show details
Paul
Paul
 

Gigafy - modem upgrade/replacement

I had a service agent (Manny) come and upgrade the modem in my unit. Fast, friendly and professional service was provided. I have no issues in recommending this service. Overall excellent customer satisfaction. Show details
Customer Service
Mark
MarkSouth East Queensland, QLD2 posts
 

Exceptional Service by Manny

I have had frequent connection issues and slow speeds for weeks. Contacted Gigafly. Call answered immediately. Service arranged for following day. Manny was exceptional. Went beyond what I had expected and was so pleasant and competent. Thank you for a great job. The connection is now faster and working very well. Show details
Veronika P.
Veronika P.South East Queensland, QLD
 

Manny was great and very helpful

Thanks to Manny our internet is back to a high speed and I get three bars again on the wifi connection. Super important as I work from home. Thanks again!
Amanda
Amanda
 

Exceptional customer service

It was great that the support team suggested replacing my modem.

Manny (the service tech) was incredibly helpful and knowledgeable. He helped troubleshoot challenges I could potentially experience (demand/ bamdwidth issues) and provided easily actionable solutions. He also fixed the original problem. Show details

Value for Money
Maria Gallardo
Maria GallardoQueensland
 

Best internet company

I have been with this company for the past 7 years. Their service is fantastic. Very fast and convenient. Every time I called they answer the phone immediately and I get to speak with a technician here in Brisbane who attends to my problem and fixes any issue instantly. Thank you for the great service. Keep up the good work. Show details
adamfeeney10
adamfeeney10
 

Top service

Smooth installation of new router. Good customer service and technical information. Very keen to help and improve connection speed, Manny - engineer was super helpful. Show details
Value for Money
Haven
HavenSouth East Queensland, QLD3 posts
 

Good customer service response

We have had Gigify as an ‘exclusive’ provider in our apartment complex for 5 years. Whilst they have not been without fault their customer service response has been quick and efficient. They replaced my modem with a n upgraded model this morning, 2 working days after I reported slow connection speeds. The result is a much faster connection. Show details
Value for Money
Transparency
Customer Service
Liz
LizSouth East Queensland, QLD
 

Excellent service

Had an issue with internet speed. Spoke to customer service who sent a tech out within 48 hours and fixed the issue with a new router. Manny was polite and efficient, couldn't fault the service Show details
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Lisa
Lisa
 

Manny technician for Gigafy

Manny came out to sort out at technical issue I was having with my internet connection. Very friendly and explained everything in a language I could follow.
Margaret
MargaretSouth East Queensland, QLD
 

Made my life so much easier

I have been with Gigafy for 2 years now. From the git go, Gigafy has been reliable and trustworthy and an internet provider. The staff are always friendly and ready to help. I would recommend anyone looking for a service provider to use Gigafy. Show details
Stephen
StephenSouth East Queensland, QLD
 

I’m going to miss Gigafy internet!

Easy install. Reasonable monthly price point. Excellent speeds averaging 100M/100M up/down for the last 3 years. Easy to contact support team. Only reason I broke up with Gigafy is that I moved to a house in outer suburbs of Brisbane where NBN is the only option. Show details
Will chusap
Will chusapSouth East Queensland, QLD
 

Good service , very fast

Very happy with the service ,
Manny the technician was great , recommended Show details
Nigel A.
Nigel A.
 

Excellent Service

I recently signed up for new internet in an apartment I’m moving into in Brisbane with Gigafy. I set the account up yesterday and they have already replaced the modem with a new one (within 24 hours) and Manny was very helpful in explaining how to use it and also gave me some great tips for using Gigafy’s website to manage my account. Very convenient and fast service. Thanks, Nigel. Show details
Harry
Harry
 

Great service

Easy connection and great service. Speed was slower — so they sent a technician the next day (Manny), who was super friendly and helpful. He fixed it on the spot and speeds are now great. Show details
Daniel
Daniel
  Verified
Noah Khalu
Noah Khalu
 

Increased my internet speed tenfold!

Manny and Tim worked tirelessly to improved my internet connection. Now my internet has had no issues with streaming or lag. Thanks guys! Show details
capitalJC
capitalJCSouth East Queensland, QLD10 posts
 

Reliable and great customer service

Just moved from a building with Gigafy and was pleased to see it available in my new building also. Prices are good and my dealings with customer service have been exceptional. Show details
Rebecca
RebeccaSouth East Queensland, QLD
 

Great service

Manny (technician) was excellent, great service response from the company in general. So impressed! Show details
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Kai Z.
Kai Z.
 

Greedy and horrible internet

Gigafy is currently perusing embedded networks in apartment blocks to monopolise internet providers within the block and restrict freedom of choice for internet providers whilst also maintaining very poor- subpar internet speeds and Ping.
In my current apartment block we were forced to use gigafy and it is horrible. I do not recommend you support this company if not because of how they do business, then because their speeds are okay off peak, but on peak because they are supplying the whole building they cannot maintain. they are currently biting off more than they can chew.
We don’t need companies like this. Show details
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Selena
SelenaSouth East Queensland, QLD
 

Manny needs a pay rise!

Manny is the absolute guru! He explained why our wifi was lagging and how he would fix it. He also made sure everything was connected once he had switched us to a newer modem/ router thingee. Really appreciate the kind and friendly service.
Gigafy - Manny needs a pay rise! He is the best IT guru I’ve come across! Show details
Harish
Harish
 

Very good technical support at home

The technician is very nice good technical understanding and resolved our issues with explaining in great detail. Thank you for your support Manny. Show details
Customer Service
DJP
DJP
 

Manny was great!

Manny sorted out my wifi issues quickly with good explanations and in a very friendly manner. Show details
Donna
Donna
 

The technician was awesome

Manny our technician attended our property with the same day of flagging the issue.
He was super polite, kind and helpful.
Rhys J.
Rhys J.South East Queensland, QLD
 

Manny! You made my day mate that’s no joke

So professional, but also such a good person. Helped me up as I can’t walk at the moment, went above and beyond to hook up the internet, the new modem, helped me plug in my PlayStation and hook it up to the land line.
Manny, you are the best IT/Wifi guy I have had the pleasure of meeting. That’s saying somthing because I hate writing reviews.
-Rhys Johnson
Gigafy- you need more manny’s. Show details
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Joe
Joe
 

Perfect Servicing from Manny

Really quick and efficient servicing from the technician Manny. Friendly person. I highly recommend. Show details
Value for Money
Ho C.
Ho C.
 

Excellent service

Router replaced, and very happy with the service. Technician was professional and friendly. Thank you Manny.
Sam lucas
Sam lucas2 posts
 

Unstable and expensive internet

If work from home, this expensive service is not for you. Show details
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Carol
Carol
 

Above and beyond service by Technician Manny

As an 80 yr old I find todays technology challenging to say the least Not only did Manny “hook me up” to the internet, but he took the time to explain to me how to “ hook on”! Thank you a zillion times Manny So nice in todays day n age to find someone who cares about the elderly You are a credit to your employer. They are lucky to have you in their employ Show details
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James
James4 posts
 

10/10 Internet speeds and reliability

We have used Gigafy for 2 years nearly and the service and internet has been nothing but amazing. We easily average 87-95 mbps download and 90-94 Mbps upload.
The internet has probably dropped out twice in our whole 2 years but this was due to the flooding in QLD which is completely understandable and not the fault of Gigafy. Show details
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Kayla
KaylaSouth East Queensland, QLD2 posts
 

Fantastic service and product!

First and foremost, Manny is our technical person. He is super friendly and professional. He came in, quickly defined the problem and fixed it. Gigafy offers an internet connection without NBN, so it is super quick to go ahead and have multiple plans to choose from. Excellent value!
Kate P
Kate PSouth East Queensland, QLD
 

Constant buffering

I have had gigafy since it was myport due to compulsory use in my unit complex. It’s been ok but the last 12-18 months I’ve experienced buffering and stoppages of streaming no matter what the time of day. Connection is not reliable. Minimal help from the supplier Show details
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Craig
Craig
 

All good AAA

Very happy with service and support that was given to me Show details
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