Rushfaster

Rushfaster

 Verified🏆 2024 Award
Rushfaster
4.8

659 reviews

PositivevsNegative
96% · 63123 · 3%

Reviews

659 reviews
LynK
LynK3 posts
 

Perfect Travel Wallet

The leather in this travel wallet is buttery soft. It is a beautifully made product that will get better with age! It is a graduation gift for my son. I’m sure he will have it forever. Show reply
LozzaH
LozzaH2 posts
 

No complaints

Great service, quick, and an excellent product. The item was delivered with a smile by the delivery man. Show reply
toboe
toboeSydney, NSW2 posts
 

Competitive price and prompt delivery

Came across Rushfaster via their YouTube video reviewing the Peak Design Everyday Backpack V2. Found that their price for the bag was the lowest on the net. Delivery was prompt. I received the backpack within a few days. Show reply
Cath
CathGreater Melbourne (Metropolitan), VIC5 posts
 

Worth the research

I looked for a new backpack for ages. Rushfaster videos were great. I subscribed to offers and soon enough received a great deal for the Bellroy Melbourne. It's perfect. Beautifully made, excellent design, very balanced and comfortable. It arrived very quickly. I'm thrilled! Show reply
Mia
MiaSouth East Queensland, QLD
 

great assistance

I had great assistance to help me find information on a Brand for my assignment.
Dale R.
Dale R.Gippsland, VIC2 posts
 

Awesome products (Peak Design 30L backpack and Capture Camera Clip) and service

Very easy to navigate and find products I was looking for. Quick response to questions and A1 customer service. Very fast mail to rural area. I'm impressed. Show reply
James Nott
James Nott
 

Ten out of Ten…

Product is top quality, exactly as described. Unbelievably fast delivery. Show reply
Memobottle at Rushfaster
Memobottle at RushfasterSydney, NSW
 

Memobottle White A5 Stainless steel bottle with Plum silicone sleeve and black cap

Absolutely superb!!! Guys knew more than Memobottle coz A5 silicone plum sleeve fits like a glove on stainless steel A5, despite Memobottle mob strangely indicating not compatible. Leather sleeve compatible too. Responsive and incredibly friendly service. Trusting and respectful!!
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Stuart
StuartHunter Region, NSW
 

Excellent customer service

Just bought the Peak Design Slide camera strap after watching your product review on YouTube. Fantastic service, kept informed from start to delivery. Reasonable price for a premium product, fast delivery & I will be using this company again.
Regards, Stu Show reply
McKinley V.
McKinley V.Greater Melbourne (Metropolitan), VIC
 

Astonishingly good customer service

I decided not to buy a backpack but very stupidly left my wallet in one of the pockets when I returned it. I wasn't even a paying customer, since I was returning it, but they tracked down the backpack in the warehouse and mailed my wallet back to me at no charge. They also kept be informed at every step, without me chasing them at all

You really just don't see that kind of customer service at bigger businesses - can't even imagine trying to deal with a***zon if that had happened

(FYI I returned the pack because it was too big for my frame. The quality was good)

Leane
LeaneCentral Highlands and Goldfields, VIC
 

Highly recommend these guys

Rushfaster were fantastic to deal with, would highly recommend using them. They were very helpful and kept me informed all the way through the process.
Hugh
Hugh
  Verified

Fantastic service

I bought a Peak Design 65lt Duffelpack on Monday, and it arrived on Tuesday.
Brilliant bag, love Peak Design…and great price and service. Show reply
Carolyn
CarolynMid North Coast, NSW
 

The service is great

The product (North Face Duffel S) was available from Rushfaster at a discounted price but only available in red - my favourite colour. The explanatory video was very thorough so I feel confident that it will do what I want and the purchase process was easy to navigate. The bag arrived yesterday, was well packaged and I am really happy with the quality and how it looks.
SammyC
SammyCGreater Melbourne (Inner), VIC
 

Great selection and service

I bought the Aer Travel bag (Small) and it arrived the next day with no issues. Show reply
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Richard N.
Richard N.Illawarra, NSW2 posts
 

Outstanding

I haven't used Rushfaster for a while, but they've still got it.
Outstanding choice, great price and very quick delivery to a regional town.
Very well done. Show reply
Nicholas
NicholasMetropolitan Adelaide, SA4 posts
 

Great service. Great product range

Could not be happier with the service from Rushfaster. Order and delivery was perfect. Product is explained effectively on their web site... all in all a pleasant way to purchase. Show reply
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stone c.
stone c.5 posts
  Verified

I gambled, and I won

I first came across Rushfaster because of the range of premium products available. Not much of these premium shops in Australia, and I would love to support such companies.

And then I found a Mystery Box Option. And I am indecisive. So I bought the Mystery Box.

The purchasing experience was great - the team was good on comm's, and the range within the Mystery Box was more than satisfactory. And the quality was great. There was something for my partner, me, and our upcoming bub!

All in all, very happy. I was expecting quality, but also got quantity. I look forward to ordering more from the team!

Alex Show reply

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Serena
SerenaGreater Melbourne (Metropolitan), VIC
  Verified

Best products and customer service

Rushfaster is the best! So good to have access to products on sale from brands that typically don't do sales themselves (e.g. Patagonia). Super faster shipping after ordering, and customer service that is second to none. When I wanted to return an item, they responded to my request within the hour (and on a Saturday!) and processed the refund as soon as I'd dropped it off at the post office. I'd recommend Rushfaster to anyone and everyone looking for well priced, great quality gear :) Show reply
Ann G.
Ann G.Victoria2 posts
 

Patagonia Guidewater 29L backpack

Excellent service and despatch time. I was extremely happy with the backpack. I highly recommend Rushfaster and will be back shopping with you in the future. It’s so nice to have wonderful customer service. Thank you - Lorraine Ann Graham. Show 2 replies
Sydney customer
Sydney customerSydney, NSW
 

Best customer service

I have been a customer of Rushfater for easily over 10 years. In that time, I have had a couple of issues. Their customer service team always come through. Their customer service is second to none.
I will be more than happy to keep buying from them and highly recommend them to anyone. Show reply
Jo Mc
Jo McGreater Melbourne (Outer), VIC2 posts
 

Bellroy Lite Tote

The tote bag looks great and made with recycled materials! It would be even better if there is some padding at the bottom and a compartment for drink bottle. Very satisfied overall. Fast delivery is a plus.
Tham
ThamGreater Melbourne (Metropolitan), VIC
 

Excellent Customer service

Bought a bag Aer bag from Rushfaster, I had a few questions on the product and the team and Rushfaster were able to promptly answer. They also dispatched my order promptly. Show reply
CathyB
CathyB
  Verified

Best bag ever

Product is exactly what i thought I was getting. Videos v helpful, esp as it was a very quick decision.
Just as important Rushfaster service and comms to questions re delivery and the actual delivery time was unbelievably outstanding... Its all in the name... Thank you RF team! Show reply
Jess G.
Jess G.
 

Great customer service and free returns

The case I ordered shipped very timely. Upon trying it on my phone it didn’t fit as I had hoped, being less protective than I was looking for. However the customer support was wonderful and John was very helpful to assist me in returning the product with no issues, along with free return shipping. Thanks guys for such great customer support with any enquiries and quick replies. Show reply
Eugene C.
Eugene C.
 
Cody
Cody
 

Excellent Customer Service

I had an issue with delivery time frames due to international travel, and the customer support team were understanding and helped me resolve the issue satisfactorily.

Will be shopping here again and would definitely recommend based off my positive experience.

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Agnieszka M.
Agnieszka M.3 posts
 

Fantastic products and wonderful service!

I bought a wallet from this Company and while it wasn’t suitable for me I could not fault it or the excellent service I received. The response times to my queries via their chat service were within minutes, their staff are helpful no friendly, their on line videos are excellent, and the return process was 100% hassle free and I received a full refund plus personalised email notification on BOXING DAY! I could not recommend this Company highly enough and I definitely intend to buy from them again. Five stars! Show reply
Eleanor
Eleanor
 

BEST CUSTOMER SERVICE!

The person I liaised with through customer service was understanding, helpful and super quick to reply.

I ordered a back pack (which arrived SO QUICKLY - and I live in the middle of nowhere) which unfortunately didn’t suit so organised a return which was super easy.

I haven’t had customer service this amazing in a loooong time! So refreshing. Will definitely shop with Rushfaster again.

Also love their YouTube product videos - really informative :) Show reply

JJJ
JJJ
 

Great service and very happy with Peak camera bag

The Peak 6L sling bag just what my husband was looking for. The service from Rushfaster very good.
Angelo
Angelo
 

Joco keep cups

Just received my 4oz and 6oz glass Joco keep cups....couldn't be happier!! My wife just bought a 4oz from your opposition, starts with an S end with L... my cup is smaller than hers and much nicer.....my wife has now claimed my 4oz cup!!!! So I will have to buy myself another 4oz cup.. Show reply
Vichita F.
Vichita F.
 

Fast Delivery, Good Price, Nice Customer Service

I was searching for my new bag and I found Rushfaster YouTube channel. I followed them to their website and found that they sell the product in very good price. Plus when I was deciding on the options and reached out to their live chat for additional information. They also answered it very quick and detailed.
So I decided to buy my bag with them and they ship it quite fast!
Very impressed!
sarahjayne
sarahjayne2 posts
 
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Cathy
CathyGreater Melbourne (Inner), VIC
 

So easy ... delivery so quick!

I broke my JOCO Keep Cup last weekend and so went hunting for a supplier. I found Rushfaster had exactly the cup and colour I wanted and at the lowest price :) Ordered it early this week 22/11 and have just collected it from front door.... 24/11 - Thankyou Rushfaster :)
Shaun Pollock
Shaun PollockMetropolitan Adelaide, SA6 posts
 
mannyM2
mannyM2
 

Fantastic Customer Service and Shipping Time

Dealing with the customer service team when you want something shows that they aren't just like the rest. They are willing to go above and beyond to make the customer happy. To top it off, their prices are very reasonable and shipping times very fast. Show reply
2Friends
2FriendsSydney, NSW3 posts
 

Excellent Service & Product

I found exactly what I was after for a purchase for a gift for my son, the prices were great & the online purchase was done with ease. The goods arrived in less than a week, the communications was fantastic, can't fault my experience & will be back for future purchases. Highly recommend this company & their choice of products. Show reply
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Ian
IanCentral Highlands and Goldfields, VIC5 posts
 

Perfect

Struggled to decide on which backpack but found assistance via chat. So helpful. Product arrived quickly. Very happy with back pack. Highly recommend this company and their products and the support they give. Show reply
Justin
JustinSydney, NSW7 posts
 

Nice website, good pricing and fast delivery to Sydney metro

Nice website, good pricing and fast delivery to Sydney metro. Products all appear to be of a high caliber too. My three items are established brands and great quality. Show reply
Happy
HappySydney, NSW
 

Rushfast is Super fast

I am super impressed with how very quick it was from when I ordered the item to when it was received. Communication from Rushfast kept me informed every step of the way. I am a happy customer.
Sianandmike
Sianandmike
 

Very happy

Can’t fault this site. Item was 25% cheaper than anywhere else, arrived within 3 business days of ordering and was exactly the item I had ordered.
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