17 questions from our users
In June 2020 purchased Russell Hobbs 3 .5 model. After 7 1/2 hours on low my beef and vegetable casserole was still uncooked and had never even simmered. I need help on how to use this product efficiently. My previous slow cooker always simmered on low after 7 hours.
Hi Kerrie. I experienced the same thing.I threw mine out and I bought a crockpot which is very good. Never let me down and not too expensive. How annoying when you’ve spent time and money and you’re looking forward to your meal.
When preheating my slow cooker for 20 minutes do I need add liquid or is it ok dry
Will inner ceramic dish fit inside a microwave oven so you can bring it up to cooking temperature quickly?
I have the 7ltr and have had 1 kg of stewing steak chopped and 4 lambs kidneys also chopped in it with stock and the bowl is approximately half full. The plan was to be had for dinner tonight. Well this slow cooker warms but after being on high for 6 hours my meals isn't cooked, not to the steak and kidney casserole standard I wanted. I had this problem the other time I used it to cook corned beef, 8 hours later it still wasn't cooked. Ideas please. I have had it 18 months, dont have the receipt and have only used it twice.
Very disappointed in this.
What done auto mean?
the manual says "the slow cooker begins cooking on High until it reaches temperature. Then a thermostat switches the slow cooker automatically to Low, and remains on Low for the remaining duration of cooking time, until switched Off".
but I've never use it. I just leave it on low or high depending on what I'm doing.
can I have the manual please?
I don't know how to get a copy of my manual to you. I can give you the code numbers on the front page if that is any help. Slow Cooker 4443BSS/RHSC600. This may be of help if you search for an online copy of the manual.
Just type Russell Hobbs 4443BSS in your browser. It will take you to their site where you can download the pdf manual. If you have any problems I can email you mine. Hope this helps you. Regards, Ellen
What is the wattage of 3.5L slow cooker please?
I don't know, sorry. However, I do know that the kmart 3.5l one i ended up buying instead is still going strong after many cooks!
So is my George Foreman - same size. Just need to know wattage of Russell Hobbs to justify a changeover.
How do I get an instruction book on line?..... didn't come with one.....
I was wondering why after cleaning black ceramic insert you are left with white patchy marks inside bowl?
I am still wanting to know why this is happening. I too have tried numerous cleaning techniques with no luck.
Has anyone else had trouble cooking roast meats such as lamb and beef in this slow cooker?I have tried several times, on both auto on high and with and without liquids however at the end of the day the meat is not even halfway cooked?
I have. It doesn't get hot enough to cook most things. The large model is great, but this one is hopeless.
whatever you're cooking, this might not be suitable for it. I haven't use it on a whole lamb. But in the past I have to slow cook lamb that I cut in pieces. I found the small size suitable for me cause with a larger one it'll just dried out quicker cause I'm only cooking for myself.
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