Hot Water Tank Swap for Continuous System
I was offered 2 free movie tickets for this review, but the card said be honest.
Although the review below is generally good, right after dropping 4.6k on the new system I wasn't feeling that good about things, but definitely as I gain confidence in using the new system and that everything works (despite some nuances created by a previous plumber) I am feeling more justified in the spend.
Swap out a 13 year old non-serviced Vulcan hot water tank for a brand new shiny Rinnai Enviro26 and pronto.
The Quote Process:
Polite and well presented guys comes, doesn't spend too much time looking at the details, but if asked for little hand holding will take you through the process. ...
- Verified customer
Excellent Job !! The solar heat pump hot water system Rustic Plumbing recommended is fantasic!
The solar heat pump system Rustic Plumbing suggested replaced the old electric hot water service and there will be savings on operating costs on off peak rates and this also adds value to your home. The initial installation cost is more than a replacement electric service however over time you will come out in front, plus there is a significant rebate available through the renewable energy schemes which will offset part of the installation cost.
Rustic Plumbing were exactly what you want a plumbing company to be- fast, efficient, reasonably priced and tidy.
When I returned home from work on the day they started the job it was done and running perfectly.
Don't take any chances, just call Rustic Plumbing Solutions for any plumbing job.
Prompt, polite and excellent.
The rustic team spent several days at our home investigating and rectifying significant damage to our very old terracotta sewerage system. They completed the job very quickly and efficiently. All team members were polite and kept me informed as to the progress regularly. They behaved appropriately around my small children and I even talked to the children about what they were doing and why. The team even replaced all of the pebbles and steppingstones that had to be moved in order to excavate and Tidied up after themselves which I greatly appre...ciated. We would not hesitate to recommend rustic plumbing to our friends and family for plumbing works. We were initially shocked as to the costs of such works however I feel reassured that the problems have now been rectified appropriately and to a high quality. The team have also guaranteed the new pipes and will be able to return to inspect the works overtime to keep an eye on any further problems that may come up in the future.
- Verified customer
Great work, professional service at a reasonable price
I had my sewage line relined recently and these guys were great. I had a another mob from another company come in before and was immediately charged just to stick a camera down the sewer line and jet blasting before they could even give me a quote which ended up more expensive than these guys
D(name omitted) pretty much turned up same day took one look and after the quote pretty much started work next day.
Their crew was professional and courteous and got the work done with minimum fuss.
Rustic plumbing has just completed some work on my duplex at my neighbors side. My neighbor was not home but their technician asked if I would like to check the work. When I did I was very happy with the finished product ( new hot water tank ) the work was neat and the tidy up made it like they were never here. What a nice tradie Damien was, the installation looks great.
It's times like these you want to be in the company of people you can trust.
Who ever put that team together at Rustic Plumbing really knows what they are doing. I had a headache on my hands that money alone wasn't going to solve - It's times like these you want to be in the company of people you can trust. I was instilled with complete confidence that my headache was theirs to own and they were right in their assessment. I came away with a better solution than I expected and their experience and knowledge has saved me money too.
- Verified customer
Great service, advice and attitude
Mark from Rustic Plumbing helped me install a new kitchen.
From the very beginning he was efficient, knowledgeable and helpful with the quote - pointing out a couple of things I hadn't thought of, and finding excellent and creative solutions for what is a quirky shaped kitchen! The work (plumbing and gas fitting) was completed efficiently and neatly and I am delighted with the results. When a part was missing from my gas cook-top Mark sourced what was needed and still completed the job that day. I will absolutely use them again, and recommend them to my family and friends.
We are on tank water and every tap they put in leaked,lost a lot of water though a simple job of connecting water tank to the pump, copper gas pipes laid on metal and otherwise unsightly installation, gas tank bleed valve left open to drain a 45 litre gas tank, holding a lit cigarette next to the known leaking gas while testing the leak, using threatening tactics to get paid their exorbitant fee despite having not finished the job, had to get them back time and again to fix their lack of workmanship. Three times left job without pressure testing.
Had to pay for a new plumber to come in and fix the unsafe errors they left behind.
Just a few examples as to why we would never use them again.
Money! Money! Money!
Had hot water heater installed. Have to wait until tomorrow to see if it works. In the meantime Rustic Plumbing is very difficult to deal with financially. Couldn't wait for me to get money from super. Had to have it NOW. Don't ring them unless you can pay a high rate immediately.
- Verified customer
Totally Reliable honest Efficient Plumbing Service
Had two massive jobs done in the last 3 weeks - sewer line to the house and hot water replacement. They came out to quote when they said, and did the job the next day. The workers were knowledgeable and polite and VERY hard-working. Lachlan, Corey and Damien just finished the big hotter service replacement and new piping, electrics, and removal of all the old system. They were fastidious and thorough gentlemen. I recommend this company and have already recommended it to my father-in-law's bowling club. Invoice Ref 01173
Thanks to Lachlan, Fergus and Ryan who did a great job with the blocked sewer drain, water pump filter, two new toilets installed. They were on time, explained everything which needed doing, gave a very reasonable quote and left everything clean and tidy. Friendly service with a smile :)
Star quality service & staff
From the get-go our experience with Rustic Plumbing was excellent. The estimator, Damien, arrived punctually, delivered an accurate explanation for works to be carried out. Wrote a detailed quote out for us then & there. We agreed to the price & job description and set a start date for the following working day.
Again Damien arrived punctually to set up his tradesmen, who all arrived well prepared. Team leader Lachlan had a lovely courteous manner & was amazing in going above & beyond each day to ensure we were happy with each stage.
Highly recommended reliabe plumber!
When we purchased a new property we asked Rustic Plumbing Solutions to come in a check out a few things.
The plumber turned up on time, listed to our concerns and investigated accordingly.
He was friendly, polite and efficient. After explaining the situation to us we gave him the go-ahead to commence works and he took care of everything as expected.
Its always hard to find trustworthy trades but i felt comfortable with these guys from the first phone call and I would not hesitate to use them again.
Very professional tradesmen
I rang up with an emergency problem they answered the phone in a friendly and efficient manner to which they informed me they would send a plumber out straight away in the time slot I was given. The plumber even gave me a courteous call before their arrival. Once they diagnosed the problem not only did they give me one solution they gave me several based on different budgets providing me with several options that may best suit my needs. They were up front and said they could have the work done as soon as it was suitable for me. They were very p...rofessional and courteous. Great quality tradesmen and hassle free job. Would definitely recommend rustic plumbing solutions to all my family and friends as this is what they provide fantastic plumbing solutions backed by their 25 yr warranty what more could you ask for.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.