Great tool very user friendly
Used the pole trimmer to reduce height of 6 to 8m to around 3m lilly pilli in front yard. Worked really well once I got used to handling the unit.
Only issue was the range of extension seemed to be much smaller than published so had to use the unit without the shoulder strap in a number of areas which was a bit awkward but not impossible. My only concern with no strap was one of safety and manouverability. If you were careful it wasnt an issue but a gung ho user might easily come to grief.
The chain saw was amazing in that it cut almost all th...
Purchased in April 2021 at Bunnings Warehouse for $199.
Great purchase, heavier than expected
Great tool! Works well with a standard ryobi 18v battery.
It’s a little hard to manoeuvre if you’re short, but you get used to it. Also heavier than expected.
Easy to put together as well.
Purchased in January 2021 at Bunnings Warehouse for $119.
For what it is, surprisingly good. Some design weaknesses.
I purchased this and a pole hedge-trimmer about 18months ago. They got a heavy workout on days 1 & 2, then not much for a while. Note: I haven't had the problem with oil getting on the pole, not the chain, as seems to be a common fault from other reviews. I am also an experienced/trained chainsaw operator/owner.
I also own a range of Ryobi One+ tools, mostly drills. And the drills were purchased because it was the cheapest way to buy batteries! (Last one I bought, I got a drill, two batteries and a charger for the price of two batteries)...
Purchased in May 2019 at Bunnings Warehouse for $199.
Handy Long Reach Pruner
I originally purchased one of these and after three uses it stopped working. Couldn't work out why. I contacted Ryobi who were very good about it and I took it back to Bunnings and exchanged it for another. I have had this now for two years and it's had a reasonable amount of use without any issues.
This tool has been very good for pruning branches that would normally be out of reach even with a standard step ladder. So in this sense it has been very practicable and has served me well. I have also used it on a few occasions as a substitute ch...ainsaw and cut thick pieces with a diameter of around 150mm and had no problems. In fact I used it instead of a Stihl petrol driven chainsaw only because the latter's saw chain was blunt. The fact that it is cordless is a bonus - instant start is fantastic ...compared with having to mix fuel and then going through the trials and tribulations of pull starting and choke adjustment... big difference! So aside from the initial disappointment, I'm quite happy with this this tool and surprised that it has been going well without any hiccups for two years now.
Purchased in October 2018 at Bunnings Warehouse.
Pole pruner use - without the pole?
I have a Ryobi Pole Pruner ... but for some areas I need to be able to use the pruner without the pole. Does anyone know how to connect the pruner directly to the battery section without the pole in between? I don't wish to go an purchase another product eg chainsaw.
Purchased in July 2020.
Terrible service from Ryobi
Lost white cap off oil tank & it can't be replaced because they released a new modal & changed the size of the cap so it doesn't fit the OPP 1820 model.
Purchased for $200.
Dear Ryobi, useful piece of equipment and works. However, user manual is a joke, a cartoon with no words? Disappointed
Dear Ryobi, useful piece of equipment and works. However, user manual is a joke. l would be embarrassed to produce something like this, a cartoon with no words? Very Disappointed
Purchased in February 2019 at Bunnings Warehouse for $198.
Saw OK, Ryobi Fail
Saw has been good,Available up until recently. Critical parts no longer available for a relatively new item. I now have the Ryobi $200 paperweight. Not very pleased and will think twice before buying Ryobi again.
Purchased in January 2018.
Great idea but build quality seems average
I purchased this a few months ago because the price was good, i've had good success with other Ryobi ONe+ tools, and already had the batteries. This Pole saw is a great idea and so far has worked fine for me, however the chain oil seems to leak out all over the place and runs down the pole, handle, motor, etc. It also doesn't seem to be oiling the chain from what i can see which will lead to premature chain failure down the track too. I think this has some serious design flaws that need to be rectified. As this has the 6yr Ryobi warranty i have a bad feeling i may be needed it sooner than later. But time will tell!
Purchased in August 2018 at Bunnings Warehouse for $199.
Oil leaked from seemingly everywhere upon first filling it. This was brand new. What a mess. I still soldiered on and tried getting the pruner to even spin and it was dead with the battery fully charged.
Unfortunately my wife threw out the receipt, so I will see if I can fix this myself, but the lack of any life doesn't give me hope. Thanks for other comments about how to fix the hose. Hopefully the oil leaking everywhere hasn't ruined it.
Bought one today, but it's very top heavy, the trigger is at one end and the weight at the other, no matter how you adjust the harness it's just impossible to use at it's full length...returned.
Staff member at Bunnings told me they are hard to use.
If they had the trigger half way down it would have made a difference.
The shorter one which I have is great.
Disappointed in Ryobi cordless product range - failing just after warranty expiration
I've bought around 10 or more Ryobi cordless products - cordless drills, reciprocating saw, impact driver etc. Plus the pole saw which I bought in the past 2.5/3 years.
However, today I was lopping some branches back and the saw stopped. I believed the 5amp battery needed recharging and came back later to continue lopping some branches. Nothing! Nadda! The saw was totally dead! I reattached the poles, removed and tried a different battery but still nothing! This saw is totally useless now. It hasn't had that much work either and the...hours on it are minimal. But now it's out of warranty, there is nothing I can do but only to warn other would be buyers. Very disappointed, but what is more disappointing is the fact I loved the Ryobi codress range. I use to boast to friends and family, not now though. I will be warning them in earnest. Additionally, I also had a the other 5 amp battery die on me a couple of weeks ago as well but this is also outside the warranty claim (these are not cheap $199 for twin pack). I'm beginning to see a trend here. Product failures after 3 - 4 years then the expectations of more purchases.
This Faulty Product Remains on Sale
Purchased this product a few days ago. On first use it had oil running down the pole. A quick search has revealed this is a common occurrence.
I spoke to Ryobi's technical support today and drew their attention to these reviews. They claimed they had no knowledge of the problem. I was advised to pull it apart and see if I could locate the problem.
My request to have them look into the matter and call me back was rejected. I was told if I wasn't prepared to pull it apart I should return it.
OK for the money if you can fix it!
Having been frustrated with a "cheap" petrol Chinese pole cutter which was heavy, often difficult to start and constantly shedding its chain due to bad design, I noticed The Ryobi 18V Pole Saw in the entrance of the local Bunnings.
Well this should solve some problems I thought. Electric, so no starting problems, no excessive noise and hot parts and no fumes. The perfect Greenie, neighbour friendly tool!
Well out of the box....simple to assemble, charge the battery, put the oil in and outside to conquer the undergrowth....well prune a few tre...
Potential is great
I found the oil ran out of it all down the handle it did not appear to get on the chain. There was a piece of sponge in the oil compartment should that have stayed or be removed. It did work ok . I was concerned about the oil on the battery contacts.
Questions & Answers
What was the cost of the Ryobi 18V One + Pole Pruner OPP1820 2018.?
$199 for skin of pole primer attachment. I already had batteries and pole for the chain saw version which interchange with this April 2021
What is difference between an opp1820 & opp1850 pole saw. I have used a opp1820 (borrowed) & it was great but I can only find opp1850 at Bunnings, also how many poles come with a new one & is there product number for the saw , pole, battery (2 ?) & charger. As Bunnings have only the skin. Await your reply Many Thanks Nev Solomon.
Nev I bought my unit originally as a pole hedge trimmer 1850 style skin and it was so successful that I got the chain saw skin. I had a 5 size battery and charger from my first purchase so I still use that and I decided to get an aftermarket battery spare set of 2 as I'm retired and the price difference for the real battery was shall we say significant. I figured if one out two worked I was still ahead. They all work very well. Getting back to the saw or hedging unit I bought it and a spare pole which is same model at Bunnings. I had to order it in as they didn't have stock but it was only about 3 days to wait. The whole set of my gear hasn't disappointed and even my son and daughters are all now converts if one can use that term. My initial concerns re the straps and balance have virtually all gone as we all became more proficient.One of my daughters is fairly light short build and we thought she mightn't handle it but she loves this stuff now and hates going back to leads and lugging all the extras around. So I hope this in some way answers your query. I did note that Ryobi has altered some model numbers which can be confusing as the two units look pretty much the same. Just note your numbers and order based on that and the system works ok.
Can you purchase an Allen key for the pole chain saw
Most allen keys are either metric or imperial and can be bought in various lengths and configurations from Bunnings or hardware stores so if you contact Ryobi maybe they can tell you what size and type you need. Mt guess would be its metric.
If the unit is under 6 years old they may replace it on the extended warrantee if you registerd it when you bought it or have the receipt copy. Being an engineer now retired I haven't dismantled these but it should be easy enough to fix. using a standard key.
Thanks Ken yes realise that but getting 1 with totally different sized ends might be a mission
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