A Pair Of Scissors Would Be Better
Lasted me 6 months before battery stopped charging. Ryobi would not replace under the manufacture warranty even though the date stamped on the product was well within the warranty time frame. Customer service just wanted to pass me off to Bunnings and showed no interest in resolving my issue.
A month later they asked me to review the product online. They then said that my review could not be published because it did not conform to their guidelines. Apparently the truth is not what Ryobi want printed online.
Very disappointed in can organisation that size.
- Verified purchase
Bump Head Useless.
I found the bump head useless. It would not feed line. If I manually pull apart the head and manually feed some line it invariably breaks within 20 seconds. Easier to do the trimming with my bare hands. The actual model I have is the RTL3600E which is not listed here as an option. It is still marked available on the Ryobi web site.
Bunnings are the sole distributor for Ryobi which make the cheapest price guarantee useless.
Was ok but crap battery that dies every 18 month, which contravenes consumer protection laws.
I've gone through 2 batteries in 3 years and I use it about once every 2 weeks. The replacement batteries cost more than the trimmer itself. I'm seriously considering taking them to small claims court to prove a point. No one expects to buy a whipper snipper every 18 months because it breaks, especially if it costs over $200. This is in breach of ACCC acts as it's clearly NOT fit for purpose. We'll see if Ryobi get back to me on a warranty claim, which by the way, under the law you can ignore. If the warranty says x years you can ignore. Depend...ing on what you pay and what it is, there is an expectation that it should last a reasonable time. If you by a fridge costing $3,000 with a 12 month warranty, that bullcrap. The consumer expectation is at least 5 -7 years, as is the ACCC. If it failed after 12 months, then you can and should get a full refund or a replacement. If you don't then call the ACCC or take them to court.
Cant recommend brand RLT3600C
While working did reasonable job, the bump head was next to useless (changed design not long after purchased) as would chew through line very quickly ... but didn't expect motor to burn out just 5 months out of warranty but read happens quite often ...as with others Ryobi doesn't want to know, basically saying stupid you buying something with only two year warranty (even with new 6 year warranty wouldn't touch the brand again)
Great - Really convenient. Only trouble is a poor bump head
First day I used this I got really frustrated with the single cutting line bump head. Kept on snapping off too short for bump to work. I replaced it with a Little Juey head, and now I love it. As good as a petrol line trimmer and so much easier.
A great review!
So many bad reviews here for something that is so good! I love this snipper! I liken it to listening to Delta Goodrem while dancing in the rain. People complaining about poor battery life need to learn about use/charging of lithium batteries. My 700m block has proven no match for this baby, often half charge remaining by the time I'm done.
Grab this snipper (which for some reason says its discontinued in the model section above??), use it and become more of a greenie than Bob Brown, and laugh while your neighbour is madly pull starting that ...temperamental two stroke next door. EDIT 05 Jan 2017 So I've had this snipper for a year now and still love it to bits! The small 2.4ah battery supplied with it is well and truly more than enough to do my whole yard. I've recently bought the straight shaft attachment (x-pandit) and in my opinion it makes the machine much better to use. I use it fortnightly, and recharge the battery after each use. For those crying of battery issues, take note. If you don't recharge lithium batteries after use they take a "memory" of what charge is left and this becomes the new "full". I'll be getting a few more attachments for it very soon. It gets used fortnightly and I'm a very happy camper.
Serious design fault !
I bought two of these. ( Mainly because I needed two batteries and a second battery cost almost as much as a complete kit ) First battery charger failed after a few uses. Both strimmers failed after a month or so due to the connector to the motor melting and breaking off. Very difficult to repair, - and the same would happen again if a new motor was fitted. maybe this fault has been put right in RLT36B, but don't know.
The motor burnt out and now it won't work at all. It's just 3 months out of warranty period and Ryobi just basically told me - too bad, you have to pay to get it fixed. $300 for something to last just over 2 years is absolutely pathetic. I have a standard 600m2 block and the guy at the repair centre said they're not designed to be used on such a 'big' yard. I could always do my yard twice on a single battery charge so if they're not designed to be used on such a 'big' yard, why have such a big battery? They make the batteries to last for ages b...ut what's the point if the trimmer motor craps itself in such a short amount of time? Also, that information was news to me as it's contrary to what the guy at Bunnings said when I bought it. This time I'll buy an Ozito with a 3 YEAR REPLACEMENT WARRANTY for $110 LESS than a new Ryobi!! I will never buy anything Ryobi ever again.
good unit but can't buy bulk line
I bought this unit with hedge trimmer and extendable tree branch trimmer/cutter. All work well. I have a spare battery and charger but have not yet needed them. Battery life is excellent so far. Plenty of power for doing my edges and very quiet. The only problem I have is buying trimmer line. Only available in cartridges if in stock. Bunnings must make a fortune selling these. Should be able to buy bulk and wind your own and save a lot of money. Must be a way. Cost me about $10 each use for line cartridge that you can't re use.
light, quiet, battery life good, can use battery on variety of other tools
Line very expensive. cannot buy bulk line. Alittle arkward in tight areas
Questions & Answers
Does battery have a life span? I have had my whipper sniper for a good 4 years plus and it has decided to play up for the first time. It goes without the line in as soon as I set it up it doesn't want to go. Amanda.
To answer your question regarding the battery, yes, they do have a lifespan and it could be (but may not be) that yours is at its end after 4 years. You’ve done well to get 4+ years out of a battery!
Your snipper may or may not be at the end of its life as I’m sure (don’t quote me on this) that these snippers have a brush motor, like an alternator on your car, and will eventually need new brushes.
It could be either, but if you’re happy with the snipper and want to see it at its best, you could try another battery to begin with. If that doesn’t solve your problem it’s time to open it up for a look.
|Category||Battery Whipper Snippers|
|Handle Type||Loop Handle|
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