Ryobi Silent Shredder RSH2445T

I went to use it yest and it started and did few branches and then it stopped..
That was about three times in total ive used it since we bought it ?about 2yrs ago ..
We bought it from bunnings like we do nearly all tools.
It appears solid.,still looks new but we believe that the quality of items hve really deteriorated since being manufactured in china..
Honestly things seems to break dwn easily and made purposefully to break dwn just after bit of use..

I am sorry to be agreeing with the negative comment here as I am having the same trouble. It seems that other comments have mentioned adjusting the blades. Yes I have read the instructions, but unfortunately I don't understand what I am undoing with the allen key?? Simple suggestions would be gratefully received.
This is likely the user at fault (me). I wasn't going to give a star rating because at present I am hating my new purchase, but if anyone can explain what I am doing with the allen key and how I adjust the blades so I can shred into small pieces I would be more than happy to rate it higher.

I bought this high priced $400 'Silent' Ryobi thinking it would actually 'shred' or mulch the thin branches (1.8cm) and the leaves that I fed into it - but all it did was mangle the branches (not 'shred') and leaves just came out the same as they went in! I was now left with piles of mangled branches (not mulch) that still needed shredding! Also the machine REPEATEDLY kept clogging up both top and bottom ends so I spent about 60% of the time de-clogging it. I tried different adjustments to stop both issues happening but still the same. I ended ...