Do your homework, you will save $$$$
I am also very disappointed with SADrains. Looked good in the local rag ad unfortunately. Turns out they are not even local to my suburb??
SADrains Plumber attended on a FRIDAY and advised my HWS was broken needed replacing.
Paid $1960 up front and in 'ignorance' to have heater replaced.
Had no hot water after installation of new HWS, and had no hot water or gas to my stove until Aus Gas Networks attended on the MONDAY.
It appeared that my gas meter was at fault and my meter was replaced.
Sourcing a New Hot Water Service..
From the first phone call I made.. felt at ease.. Allan arrived and went though the options of what was available re a new hot water system..Allan put all in place.. Installation of the new hot water system went very smoothly.. the service was very professional.. all was explained.. a great experience..Will be recommending your company.. SA Drains.. to my friends and family.. invoice no..7876..
The reviewer stated that an incentive was offered for this review
Efficient service and quality workmanship
From the initial phone conversation to Ben M arriving on site, I knew my work was in safe hands. (Having previously used SA Drains to replace my toilet suite)
Ben went through what options are best suited to me and we made a great decision to fix up my shower rose. Quick and efficient service. He was a true professional.
Highly recommended and quality workmanship.
- Verified customer
Very money orientated
[name removed] was lovely but very excessive- coming in and telling me he would replace pretty much everything but the toilet seat seemed extremely excessive for what the initial problem was. Even after he quoted on just the one part that was causing the leak/hissing it was expensive. I called my plumber and it was fixed with no fuss, no talk of replacing EVERY component and it was $100 cheaper than what [name removed] quoted. Disappointing! Waste of the $29 "inspection fee" just call it a callout fee and be done with it.
Great service and great work!
SA Drains came out straight away for an emergency call and did a fantastic job - the plumber sent out was honest with professionalism and good customer service skills. High tech plumbing equipment was impressive. Will be calling SA Drains for all my future plumbing needs.
Excellent service for Emergency call out
An external power surge on our street caused the hot water service to be damaged beyond repair. When we called SA Drains they were very helpful and informative and arranged an appointment to be out first thing in the morning. Very happy with the whole experience, they were very professional, friendly and worked in timely manner. Would highly recommend and use again.
Highly recommend as drains
Ben arrived and was very punctual and began speaking to us about our gas line as it had been disconnected by the gas company after we could smell gas. Ben then gave us a competitive quote and we decided to go with Ben as he suggested the best out come for the job and professional manner.
Kane and the team arrived on site and Completed all the works, I’m very impressed with Ben and Kane’s efficiency.we can’t speak high enough about these gentlemen and we will be recommending as drains to all our family and friends
Thanks agains guys
Invoice number: 7250. I had Brendan attend Wednesday morning - very quick response and friendly service with attention to detail and always keep me informed as to what was happening. Explained remedial action that could be under taken at a later date and the costs involved which was much appreciated - very please
If your looking for a plumber in Morphett Vale/Woodcroft area I highly recommend SA DRAINS. Brendan was extremely friendly and very professional, excellent service. Love that there is a fixed price so you know what it’s going to cost with no hidden surprises at the end. Thank you.
It was really quick attendance, couldn't be happier, all work complete in 48 hours. Brendan came out same morning and cleared the blockage and arranged for follow up remediation work. William and Colby came and dug up my sewar drain and replaced my stormwater, cleaned up and took away all the mess. All were punctual, polite and very informative, great plumbers !!, thanks boys.
Professional, quick and easy
Excellent service and quality. I made a call and received immediate text confirmation and details of the plumber Ben who had been assigned to the job (including photo). Ben called me 10 minutes later to confirm the time of arrival and then texted when nearby. Ben was very professional and friendly and prepared a written quote on a tablet. The whole process was very easy and simple and the job was completed to a high standard. I highly recommend SA Drains.
Questions & Answers
Why do they lie in their adverts, claiming to be a local guy, yet they have 5 different adverts with 5 different names, but in the small print is SA Drains.......con merchants
Because he is probably an interstate con man running a call centre/office here in Adelaide with foreigners. They advertise on facebook for local tradesmen, then indoctrinate/brainwash them into using their crooked up-sell procedures. You should see the emailed reply I got after asking them for a refund. They can't even use the English language properly, which makes me wonder if they are Indians or something. All they offered was a $50 Woolworths voucher/bribe which I am not going to accept. Instead I reported them to Business and Consumer Affairs who are investigating them.
I'm not in their system, and never will be.
They advertise a "local guy in your area" in our local paper, but there's 5 different ads, 5 different "local guys in my area" all with SA Drains in very small print......con merchants!
Steer clear of adverts like these and support "Real LOCAL businesses". Do your research and avoid SA Drains.
And the only person who's got a complaint about my comments only joined Product review today and it's their only comment.....maybe he's my "local guy in my area"........ffs! They really do think we are stupid!!!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.