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SA Quality Home Improvements

SA Quality Home Improvements

4.0 from 74 reviews · View Statistics
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Reviews

  • Customer Service
    4.6 (5)
  • Timeliness
    4.2 (5)
  • Job Satisfaction
    4.3 (4)
  • Rates and Fees
    3.8 (5)
  • Product Quality
    4.4 (5)
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TONY
TONYMetropolitan Adelaide, SA

great new looking roof

published

We recently had a new roof fitted during the bad wet weather.
the fitting staff just got on with the job in a polite and professional manner and ensured the house was kept water tight at all times .
All the staff, from the very start and were helpful and sympathetic to any needs.
I would use and recommend SA Quality Home improvements again in the future.

Incentivised Review No
Peter G.
Peter G.Metropolitan Adelaide, SA

New Roof on my Garage

published

After 55 years, it was time for a new roof on my garage. I contacted 4 different companies for quotes and the only one to respond was SA Quality Home Improvements. After speaking to them, I was happy with the quote and proceeded with the work, of which I am extremely happy with. The professionalism of the installer and the office staff was great. I would highly recommend this company for future work.

Customer Service
4/5
Timeliness
4/5
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The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
Hoover and Bear
Hoover and BearMetropolitan Adelaide, SA

Better than we imagined

published

Craig came out to see us and offered his expertise with everything from colour, shape & style. We were kept informed throughout the whole process. The tradies who assembled it for us were friendly, prompt & polite. The finished verandah looks amazing & we have no qualms in recommending SA Quality Home Improvements

Customer Service
5/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

Franjka
FranjkaSouthern and Hills, SA

Great communication from start to finish

published

From admin through to construction we were kept in the loop the whole time. Staff were friendly, professional and answered all our questions. Oh and the pergola roof is good too!

Customer Service
5/5
Timeliness
5/5
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rasor
rasorMetropolitan Adelaide, SA

Very happy with end result.

published

Comments: Customer rated service from Sales Consultant & Supervisor a 10/10 said he was very happy with end result with just a minor adjustment which supervisor has already attended to & has arranged the correct measures to be put in place. Customer said he would highly recommend our services.

Customer Service
5/5
Timeliness
3/5
Judith
JudithCentral, SA

stand alone verandah

published

Thank you for the installation of our verandah. It was a tad higher than expected, but it is there in time for the excessive heat of this week. Now to see if my reasoning for keeping the heat off the back of the house works. Right from the start of the process I have received a very friendly open service; thank you again.

Customer Service
4/5
Timeliness
4/5
Lynn Nancarrow
Lynn NancarrowMetropolitan Adelaide, SA
  • 3 reviews

Happy with the work but terrible customer service

published

I paid the deposit in February but the plans for my veranda were not lodged into council by the company for 6 weeks with no explanation. The whole process took 14 weeks and I had to ring several times and had the start date changed 4 times. The customer service and communication was sadly lacking, so my suggestion is that once your deposit is paid you will have to continually ring them to ensure your job is done in a reasonable time. The workmen who did the job were efficient and I am happy with the finished product. It was only an 8mtr. x 3mtr. flat roofed veranda so I would think very carefully before using this company for anything large or complicated.

Incentivised Review No

They've really stood by me!

published

Yes, I've had a few minor problems but the company has really stepped up to the plate! The job was a very complicated one. I have no complaints at all in the way I've been treated and am delighted with my beautiful new roof!

Incentivised Review No

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0.0
(1,234)

Highly reccomend

published

Very happy with our new roof! It looks great. The staff involved all did a great job, steve Rickey, Ray, Ed, Jake and even the scaffold company were all very good! They left everything very neat and tidy each day. Little bit of a delay to start but want to pass on our thanks!

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Happy roof restoration

published

Really happy with our roof. The roof restoration was very well done. It really looks great now! Great teamwork by SA Quality home improvements.

D. White
D. WhiteSouth Australia

Roof looks like one from an advert

published

Our roof restoration looks great. Looks like a roof you see on an advert. Glen did a fantastic job. Happy with the job other then a few delays in the begining.

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0.0
(1,234)

Very satisfied

published

The professional advice given and the efficient installation of our solar panels left us as very satisfied customers.Workers were punctual and cleaned up after themselves.Highly recommended.

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Be careful during the quoting process

published

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