- Verified purchase
Good But Can Be Improved
We have traditionally used a cotton mop, plus a steamer etc to maintain our vinyl flooring but have found the cotton mop was proving too physically difficult for us. We decided to change to a flat mop after my wife had studied reviews and products for several weeks. She decided on this product as probably the most suitable and best value. We used it for the first time yesterday and mopped all our vinyl floors - about 65 sq mts. It did an excellent job and we are very happy with the finished result. However we both found the handle to be about 2...0 cms too short. My wife complained that the mop was causing her some back pain so I took over and had the same result until I learned to use it with the handle in a near vertical position. It was then much kinder to my back. Tall people will find this a greater problem than we did. I am 165 cms tall and my wife is slightly shorter. An extra 20 cms handle length would make a big improvement and I would have rated it higher had that been the case. It is important too to acquire the bucket as well - we didn't and made do with an alternative, but the correct bucket is recommended.
Questions & Answers
Hi I just purchased this mop. It has a great squivel head to get into tight corners but the extension does not stay in place. It's hard to move as you must keep your hand on the lower part of the handle and the other hand up the top so I am bending over to mop and this is uncomfortable. If you just mop the extension slides back in and it's annoying. With the shorter handle if you don't hol it correctly the mop does not lay flat in the floor. It's great for the floors but awful and annoying to mop with due to the handle
I'm so sorry this is happening. I've emailed this onto the product expert to see if there is a fix or if this is faulty. If it's faulty, we would be happy to replace it.
I will keep you posted.
I've spoken with the team and this is a fault. Can you please send me your address details and I will get a new one out to you.
We are finding it difficult to keep the handle extended as the movement required to slide the mop loosens the extension and slips back to shorter pole, are we doing something wrong ?
We have now found the same problem. Great mop, my wife and I love it, but she gets frustrated because she has to continually tighten the pole. This was not so apparent when we did the review, but then it was almost new. We've now used it many times and agree with you.
Hi, We haven't gotten a lot of reviews about the products and not a lot of complaints. Seeing that you both have the same issue could you please send a picture of the problem and then ill see what i can do to get you a properly working mop but also to see how we can fix the mop. Cheers
Hi, Some good news. I can send you both a replacement slide to wring mop. I just need your full name and address, please. As well as this we can include a return code to have both your mops returned for free to our company so that we can test them to try and fix the issue. ill send you both a direct message and we can take it from there. Cheers
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