Found car on Car Sales. Rang before I drove 2 1/2 hrs to make sure car was still available.
Arrived to find that the car had hail damage & was currently being fixed. So we couldn’t take it for a test drive. So ‘what they could do for me’ was in good will hold the car for me & ring when ready.
A day later I got notified through Car Sales the car was sold. No call yet from sales person to let me know.
I don’t know why they couldn’t just be honest and just tell me the car is either sold or won’t be held. They could have shown me different cars in our price range but now I wouldn’t go near them.
Just disappointed, the whole process felt unorganised.
Nice people to deal with
Trustable car dealership. Values their customer.
I bought a Ford Territory from them 2 weeks ago. Although there was a initial hiccups and problems with the car. They were willing to fix the problems and they did. Would recommend buying a car from Sadek Motor Group.
The reviewer stated that an incentive was offered for this review
Last weekend my partner and I went to Sadek Motor Group at Camden...I was surprised to see how professional the yard was set out..Good quality cars.
We spoke to Ceasar who was very helpful and not pushy at all..all the staff were friendly. I went back on the Tuesday to finalise the vehicle we had brought and I spoke to Sam the owner, he was extremely approachable and helpful.
Not your usual secondhand salesman great experience we send all my friends their way..thanks guys.
James and Trish
The guys at Sadek could teach some of the new car dealers what customer service is all about.
I recently purchased a second hand ute from them and was afforded more courtesy, respect and genuine customer service than I got when I purchased my new Nissan some years ago.
I was presented with a clean vehicle offered, a free service prior to delivery and told to let them know if anything needed attention over the next few months.
All this on a 12k ute... well done Sadek.
Maybe you should start up a new car division.
By the way, even if you don't n...
Great used car in excellent condition at a fair price
Danny was great to buy from. Helpful and positive. I am very happy with the car. It's in great condition and well serviced. I would highly recommended them for a fair price on quality used vehicle
Used Car Sales
Sadek Motor Group sold me a Porsche Cayenne. An older model (2003) but one of the very best models. Salesman at Revesby was excellent and very friendly. The owner was a friendly and knowledgeable man when it comes to cares. Happy.
Thank you Sadek Motor Group
Thank You to Sam, Jay and Sammy from Sadek Motor Group.
I travelled from the Central Coast NSW to the Elderslie showroom and found Sammy to be extremely helpful. All three fellas were personable, professional and polite. No "pushy" salesman pitch. No pressure to purchase. The team have even arranged to fix a part, at their cost.
If ever I need to sell/buy another car, I'll be contacting them first. It's this sort of service that creates customer loyalty.
Drove off the lot on Friday afternoon and travelled north for my destination. Let the good times roll!
Trustworthy and Honest
Trustworthy and honest are probably not words you associate with the used car trade but Sam and his team will make you rethink that. I very anxiously travelled from Melbourne to inspect a car I had found on Carsales expecting all the while to be disappointed by what I found. However, the vehicle was exactly as stated. Sam even arranged for me have some minor brake repairs conducted in Melbourne and followed through with payment to my mechanic just as promised and without delay. I couldn't be happier with the outcome fellow nervous buyers visit Sadek and trust their word.
Trustworthy and Supportive
Absolutely amazing experience. Sammy helped me every step of the way in selling my vehicle. He was incredibly understanding of the urgency and my situation. I have never met anyone in the car sales industry that I could honestly say without a doubt I could trust, but I would recommend Sammy and his team to anyone who is looking for a fair and well supported arrangement to buy or sell. A family business well worth your time and money.
Terrible Customer Service and poor vehicle condition
Disgraceful customer service, no care for customers once the vehicle is out the door. Have had to spend over $5000 since April with multiple repairs to get my car in acceptable working order, no warranty obligations were acknowledged. Would not ever recommend this car yard to anyone. Search elsewhere for your desired vehicle.
Excellent after car purchase service, Sammy and the team have been amazing, very informative and considerate. A great experience all round. I will be getting all of my future servicing done with Sadek. Thank you Sadek the car and care is brilliant.
first car ever bought, very reliable, only one issue and they fixed it straight away. The salesman that approached us by the name of Sammy was very helpful and advised me if there was any more issues in the future just give him a call.
Purchased a vehicle which I'd been looking for for some time. Service was excellent and the car was in better condition than I thought it might be. I lived a long distance away so I had to take the work of the salesman Sammy for its condition. He showed honesty and integrity in how he dealt with me. Super impressed, they definitely went the extra mile in service and I'm really thankful for that. I'd highly recommend them. I read other peoples comments and I think it could often be a reflection of themselves and their poor attitude rather than a...reflection of the service. Carsales it's a business so of course, they want to sell you a car... but in saying that I never once felt pressured into buying the vehicle I did purchase! Legends. I even meet Sam the owner and he was a really down to earth nice bloke. I'd highly recommend purchasing a car through them.
I went in to a few car yards looking at a particular car. I found all other car salesmen to be pushy without even giving me enough information about the cars but with Sadek Motor Group and especially Sammy the salesman I dealt with. He helped me with the right choice of car and for the right price. The after service I have had has been very professional and they have accommodated me in everyway possible including transferring my babyseat into my new car. The owner of the car yard is fair and a pleasure to deal with also.
Terrible customer service, poor quality vehicles
I purchased a vehicle from them and the transmission started failing within 3 months. I took the car back to them to be repaired (under the statutory 3-month used dealer warranty). They refused to honour this, and have sent the car to at least 2 separate repair centres without me having any idea where it is. This is still an ongoing issue for me and I've now been without a car for 1 month. Definitely DO NOT purchase a vehicle from these people.
No customer service rude and intimidating. Really wanted to push the sale. Was told if we leave to think about it the deal is over and not to return by the boss! Total crooks! Would never reccomend anyone step foot in this dealership! And no wonder why the vehicle we where looking at is still on car sales 5 months after we saw it!
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