Bunch of crooks
Dodgy AF. When you point out legitimate issues with the cars, including no log books, gaffa taped wiring, interior damage and tyres with black paint on them to make them look new they still won’t budge on prices. Don’t waste your time.
Terrible Customer Service and poor vehicle condition
Disgraceful customer service, no care for customers once the vehicle is out the door. Have had to spend over $5000 since April with multiple repairs to get my car in acceptable working order, no warranty obligations were acknowledged. Would not ever recommend this car yard to anyone. Search elsewhere for your desired vehicle.
Stay Away from this dealer worse experience I ever had car didn't last a month
Bought a car here after 3 weeks start having issues with radiator and cooling system that ended up rooting the engine, their mechanic didn't do anything only change a hose and a clamp and that was it, they didn't fix properly and warranty doesn't mean anything to this guys, STAY away from them.
Terrible customer service, poor quality vehicles
I purchased a vehicle from them and the transmission started failing within 3 months. I took the car back to them to be repaired (under the statutory 3-month used dealer warranty). They refused to honour this, and have sent the car to at least 2 separate repair centres without me having any idea where it is. This is still an ongoing issue for me and I've now been without a car for 1 month. Definitely DO NOT purchase a vehicle from these people.
No customer service rude and intimidating. Really wanted to push the sale. Was told if we leave to think about it the deal is over and not to return by the boss! Total crooks! Would never reccomend anyone step foot in this dealership! And no wonder why the vehicle we where looking at is still on car sales 5 months after we saw it!
Bought a car 12 months ago, From day 1 had issues they said they would fix, they didnt,( $3500 later i got it fixed) they did offer to swap out my gear box that only had 89,000ks on it with one that had over 190,000ks, ( seems legit) they give you the run around or they dont bother answering you by phone or email, the person you call to talk to is amazingly never there,
They know that as soon as they get your money you are screwed, if you have an issue they know they want fix it and they know that most people cant afford to do anything about it legally as they have to pay to get things fixed, Most pathetic car yard in australia
Very bad and irresponsible!
Everything they said is lie and they do not care about your complaints! Just don't buy anything or have anything to do with them! They will charge you much higher than others or they will recommend you a high price store to fix your car. They said they will make a discount for you, in fact the store will charge you higher, because their recommendation. Feel stupid bought a car form this place!
Bodgy sales and complete rip off!!!
Bought a car from here $7000 plus vehicle transport (biggest regret of my life) on the day i received the all sorts of defects came up on dashboard and car wouldn't start after that. Was told if i want a refund to send the car back at my own cost which i could not afford and then they offered me only $600 refund. Don't not buy a car from these people!!!
Liars and terrible service
Sadek motor group are liars and the worst experience they lied about doing a service on the car which they said cost 489 and filled my radiator with just tap water and didn't change the oil. The oil was that black and thick the water was that dirty. I had to pay for these to be done after paying top dollar for my car upon leaving my car to get a supposed service, my drivers side mirror is broken. Didn't bother to fix it for me. Will never recommend this dealer to anyone, its the worst and the staff are liars. I don't know how this car yard is still in business. I will be taking this further as well.
Don't buy from here
Bought a car from here and oil is leaking after you drive it for days. They sell you a mechanical insurance and turn up they don't cover oil leaking. Aircon stop working 2 weeks later. They sell cars cheap with hidden cost that you end up paying more. Plus cost to fix it later. Not going there again.
Terrible cars poor service
I spoke to sales person named [name removed] who I found to be very rude and pushy and after purchasing the car which was sold to me as being great value for money it turned out to be a lemon. I am a single mother struggling to raise a family on my own and now im stuck with a car i can't rely on. I will never recommend Sadek Motor Group as they have wiped their hands and have made no attempt to assist me with this lemon they sold me.
Talk about being totally lied to. The car we purchased was so not what they said. We said we were concerned about the tyres, they said they were fine and they passed the pink slip. The tyres were not roadworthy. We asked them to fix a knock we heard in the front end. They said they did but they didn't. We contacted after arriving home to ask them about it and they said to take it to our mechanic to get it fixed and they would pay for it. We did that but they never paid for it. So far repairs have cost us $2000, they won't take our phone calls n...or will they return any calls or emails. They signed saying the car had never been in an accident and we have found out it has been, again they won't take our calls. It will cost us $5000 to fix the chassis. They are so arrogant and such liars. They pushed us to purchase a warranty which is not worth the paper it is written on. Please don't ever fall for there lies. Don't buy a car from them. Worst people we have ever dealt with in our life.
were do I start,I should have cancelled the deal when I was contacted before taking delivery of the car and asked for $600 more for 12 months rego instead of 6 months as per the deal. Well 2 issues with car needed to be fixed before I took delivery, they weren't and I got a flat tyre from the half worn screw in the rear tyre 5 km up the road ( the screw was in the tyre for months before I took delivery, can tell by the wear on the screw). Ok so they asked me to bring back the car to fix issues and they would lend me a car to use in the meantime.... mmmm 4 days later up in the blue mountains I was stopped by hwy patrol, loan car was not registered( leave your car there sir and here is some tickets for driving an unregistered and uninsured car). I had to take a train and taxi home. Outcome, I had to waste my time fighting the system to get the tickets scratched, after many phone calls and emails I still couldn't get reimbursed for my costs for the train and taxi fares and they couldn't find any issues with the car to fix. ( I had to fix myself ) I would not buy a car from these people again.
- Verified customer
A complete waste of money. Painful to deal with. Extremely ignorant when caught out with dodgy dealings. If you have had trouble with this company pm me, i will pass on info i was given!
They put others safety at risk with the cars that are dodgy and shouldn't be on the road! Check GOOGLE REVIEWS too!
Get your car looked at by YOUR mechanic if you bought it and make sure car is infact what they said! I cannot stress this enough. You then have evidence for court! Don't let them repair your car! They don't do it right or what they should!
- Verified customer
One of the worst experiences of my life. Found the car I wanted on carsguide.com.au, and had to deal with this lot to get it. A rude bunch of liars, that are only interested in making money off dodgy warranties. When I couldn't pick up the car myself, they ganged up on and tried to swindle $2000 for an unwanted warranty out of my 75 year old mother, and my brother. They even threatened to withhold the release of the vehicle I had already paid for, knowing full well she had travelled 3 hours to pick the car up for me. Truly disgusting people, avoid at all costs.
- Verified customer
Completely ripped off
First of all they shouldn't even be receiving any start at all I Spent $9339 on a car here and then 3 weeks later it started falling apart engine wise couldn't even drive it after this point as the car would not start, then finally after arguing for 3 months I finally got them to tow the car back to their warehouse for inspection and now I've been told to fork over another $5000 for a new ENGINE, they now have the car and my money and will not fix their dodgy sale. Do not buy a car from these horrible people.
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