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Exceptional service and quality delivered throughout
So I totally changed my tact with with this car-buying project, after visiting quite a number of second-hand dealers over 5 weeks and not getting anywhere: instead of looking for the car, switched to looking for the most reputable and decent dealerships first, and; then see if they had the most acceptable vehicle for my specific needs and budget.
Was quite comfortable about what I had read about Sadek Motor Group, and felt that if there was a vehicle that was going to meet my criteria (with my vehicle to trade-in), then I would just go for it...because the time spent already and the registration of my vehicle were running thin. So I called up late on the Saturday afternoon, spoke with Danny to confirm that a couple of the vehicles of interest were still available, and provided them the details of my trade-in - so there was transparency from the beginning. Was given verbal confirmation that a deal could be done if I go down to the yard. Met with Sakis, the next mid-morning at the Revesby yard. Was very surprised that I wasn't jumped on like a lost prey in the outback or by a flock of seagulls to a bag of hot chips! I was able to walk into the air-conditioned office, let Sakis know that I was ready to have a chat soon - he was in the middle of negotiations with another couple. Went around the yard and had a good look for 15 minutes, and a couple of vehicles caught my eye. Once I was sure of the "one", I sat in the waiting area for him to finish with his previous customers; mainly to observe how he was conducting the tone of the negotiation and what the process was going to look like. Found a couple of vehicles in their yard (although one stood out more), had to reconsider my budgeting, and was keen to sell my vehicle as a very well looked after trade-in - at this point, was locked and loaded to do business with this company. Felt that the negotiation was fair, and it didn't take-up more than an hour of mindless back-and-forthing. Also got to speak to Sam, the owner of the business, to see if there was any more wiggle room in either my trade-in and the soon-to-be purchased vehicle, and was pleased when I did get a slightly revised offer, which was satisfactory enough for me handing over a holding deposit. The exemplary conduct of Sakis throughout the process enabled me to put a sizeable deposit upfront (40%) because there was no feeling of being pushed, at all. I was given the peace of mind that if I were to change my mind overnight, then there would not be any repercussions for me. All I wanted to do, was to simply sleep on the deal and be sure I did not get pushed into a quick decision. I had a few minor questions in the morning, got them answered by Sam and Sakis, and willingly transferred the remaining balance that day, satisfied with their response.
- Verified customer
Good Customer Service
I bought Mercedes Benz C200, it's a great car I've been looking for, customer service was great from A-Z, helpful with smile and no pushing for sale, always return call, I always prevent private dealership, but with Sadek Motor Group I had a very good experience, thank you.
Last weekend my partner and I went to Sadek Motor Group at Camden...I was surprised to see how professional the yard was set out..Good quality cars.
We spoke to Ceasar who was very helpful and not pushy at all..all the staff were friendly. I went back on the Tuesday to finalise the vehicle we had brought and I spoke to Sam the owner, he was extremely approachable and helpful.
Not your usual secondhand salesman great experience we send all my friends their way..thanks guys.
James and Trish
The guys at Sadek could teach some of the new car dealers what customer service is all about.
I recently purchased a second hand ute from them and was afforded more courtesy, respect and genuine customer service than I got when I purchased my new Nissan some years ago.
I was presented with a clean vehicle offered, a free service prior to delivery and told to let them know if anything needed attention over the next few months.
All this on a 12k ute... well done Sadek.
Maybe you should start up a new car division.
By the way, even if you don't n...
Great used car in excellent condition at a fair price
Danny was great to buy from. Helpful and positive. I am very happy with the car. It's in great condition and well serviced. I would highly recommended them for a fair price on quality used vehicle
Thank you Sadek Motor Group
Thank You to Sam, Jay and Sammy from Sadek Motor Group.
I travelled from the Central Coast NSW to the Elderslie showroom and found Sammy to be extremely helpful. All three fellas were personable, professional and polite. No "pushy" salesman pitch. No pressure to purchase. The team have even arranged to fix a part, at their cost.
If ever I need to sell/buy another car, I'll be contacting them first. It's this sort of service that creates customer loyalty.
Drove off the lot on Friday afternoon and travelled north for my destination. Let the good times roll!
Trustworthy and Honest
Trustworthy and honest are probably not words you associate with the used car trade but Sam and his team will make you rethink that. I very anxiously travelled from Melbourne to inspect a car I had found on Carsales expecting all the while to be disappointed by what I found. However, the vehicle was exactly as stated. Sam even arranged for me have some minor brake repairs conducted in Melbourne and followed through with payment to my mechanic just as promised and without delay. I couldn't be happier with the outcome fellow nervous buyers visit Sadek and trust their word.
SAMMY THE BEST SALES MANAGER: Car Sales with Excellent 3 year Warranty with all parts included!
Sam, the Sales Manager was very professional from the time I came in and look at the car I like.
Explained very detailed what their company has to offer which is the 3 year warranty.
How good is this that if you break down in engine, radiator, and all other parts they will fix it
plus a free car hire while they fix your car. Free hotel accomodation if you break down on your long trip.
So perfectly said by Sam!
If you want a peace of mind with all the parts and mechanical problems that may arise, go to SADEK MOTORS, they have the best offer in town for car sales, maintenance!
Finance car loans is professionally done as well.
HIGHLY RECOMMENDED! Thanks Sam for the excellent customer satisfaction!
The reviewer stated that an incentive was offered for this review
Trustworthy and Supportive
Absolutely amazing experience. Sammy helped me every step of the way in selling my vehicle. He was incredibly understanding of the urgency and my situation. I have never met anyone in the car sales industry that I could honestly say without a doubt I could trust, but I would recommend Sammy and his team to anyone who is looking for a fair and well supported arrangement to buy or sell. A family business well worth your time and money.
Excellent after car purchase service, Sammy and the team have been amazing, very informative and considerate. A great experience all round. I will be getting all of my future servicing done with Sadek. Thank you Sadek the car and care is brilliant.
first car ever bought, very reliable, only one issue and they fixed it straight away. The salesman that approached us by the name of Sammy was very helpful and advised me if there was any more issues in the future just give him a call.
Purchased a vehicle which I'd been looking for for some time. Service was excellent and the car was in better condition than I thought it might be. I lived a long distance away so I had to take the work of the salesman Sammy for its condition. He showed honesty and integrity in how he dealt with me. Super impressed, they definitely went the extra mile in service and I'm really thankful for that. I'd highly recommend them. I read other peoples comments and I think it could often be a reflection of themselves and their poor attitude rather than a...reflection of the service. Carsales it's a business so of course, they want to sell you a car... but in saying that I never once felt pressured into buying the vehicle I did purchase! Legends. I even meet Sam the owner and he was a really down to earth nice bloke. I'd highly recommend purchasing a car through them.
I went in to a few car yards looking at a particular car. I found all other car salesmen to be pushy without even giving me enough information about the cars but with Sadek Motor Group and especially Sammy the salesman I dealt with. He helped me with the right choice of car and for the right price. The after service I have had has been very professional and they have accommodated me in everyway possible including transferring my babyseat into my new car. The owner of the car yard is fair and a pleasure to deal with also.
- Verified customer
Very happy with Sadek!
We bought a 2007 model BMWx3 from Sadek a couple of months ago. Very happy with the customer service though unfortunately orange engine light came on shortly after purchase was cleared twice but kept coming on. Turns out the sensors were faulty and repair cost $590. Very happy to say that after speaking to the team they agreed to cover the full cost of this repair. Also had the steering wheel painted but black paint was coming off onto hands when driving Sadek have also organised this to be fixed at no cost to us. The car itself is otherwise perfect and they gave us an excellent price on it well below market value. Many thanks Sammy, Huss and the team will not hesitate to buy from Sadek again fantastic customer service!
Value for money
Found car on the internet looked good so I contacted them spoke to Simon we confirmed price subject to visual inspection then flew down from the Gold Coast to inspect when I arrived I delt with Robert the sales man he could not have been more helpful the car was as discribed took the car to independent inspection station all checked out fine then drive back to the Goldcoast it never missed a beat would definitely recommend these guys and would buy from them again
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