What did you calculate?
I used Pinnacle this year for my tax return and the interview took all of about twenty minutes and the agent came up with a result.
So I was happy with the result and went away knowing that I would have the money in my bank in about fourteen days. Well the money arrived and it was $1300 short of what he said I would get back. As expected I rang and complained. He rang back later and said that I was not entitled to what he said because my wife was not old enough to claim her as a rebate!!
Why did he not check her age when completing the form? ...
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