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Samsung Galaxy Book 12" 4G

Samsung Galaxy Book 12" 4G

2.5 from 4 reviews

Reviews

2.5

4 reviews
5
(0)
4
(2)
3
(0)
2
(0)
1
(2)
  • Value for Money
    2.5 (2)
  • Battery Life
    2.5 (2)
  • Body Durability
    3.5 (2)
  • Speaker Quality
    2.5 (2)
  • Display Quality
    4.0 (2)
  • Screen Durability
    4.0 (2)
  • Front (Selfie) Camera Quality
    2.5 (2)
  • Video Quality
    4.0 (2)
  • Rear Camera Quality
    2.5 (2)
  • Night Photography Quality
    2.0 (2)
  • Ease of Use
    3.5 (2)
  • Security
    4.0 (2)
  • Speed
    2.5 (2)
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kilo B.

kilo B.Sydney, NSW

  • 2 reviews

Samsung Book 12" - the laptop which has the most useless battery

published

Absolute piece of crap - no battery life - basically dies within 2hours standard use - making it absolutely useless. Additionally, it cannot use aftermarket chargers or cords - I went back to my 4 year old toshiba which performs way better than it. This machine should never have been released to the public. The webcam is also absolutely terrible quality compared to others.
The processor is crap is well - crashes when using apps
Now the keyboard cover is broken - I have to go all the way to Homebush and pay $80 for the part and pick it up myself. I am disabled so this is an absolute joke.

Purchased in June 2019 at JB Hifi Home for A$1,800.00.

Value for Money
Hardware
Body Durability
Speaker Quality
Display Quality
Screen Durability
Battery Life
Camera
Night Photography Quality
Video Quality
Rear Camera Quality
Front (Selfie) Camera Quality
Software
Security
Speed
Ease of Use
See all answers
1 comment
Samsung
KathSamsung

Sorry to hear that this was your experience with us so far and this is something I would like to look further into. Would you be able to send us a private message with your Samsung reference number?

Kath
Samsung AU

Rene

ReneMetropolitan Adelaide, SA

  • 31 reviews
  • 1 like

Some welcome improvements

published

Purchased in September 2019 at Samsung Physical store for A$1,600.00.

Value for Money
Hardware
Body Durability
Speaker Quality
Display Quality
Screen Durability
Battery Life
Camera
Night Photography Quality
Video Quality
Rear Camera Quality
Front (Selfie) Camera Quality
Software
Security
Speed
Ease of Use
See all answers
1 comment
Rene
Rene
jmore1231

jmore1231Brisbane

  • 5 reviews

Great device with some minor annoyances

published
Date PurchasedJul 2017
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Tim

TimVictoria, 3352

  • 11 reviews
  • 5 likes

Good Computer but the stand is a joke and so is the support

published

Had this computer for only a few weeks. The computer is excellent and the screen is exceptional. The main issue is the stand. The stand simply does not work and the computer has fallen over numerous times. To the point it fell off the table and onto the floor fracturing the screen. I sent the unit in for Warranty repair and Samsung refused to cover the break. I am going to raise this with Australian Consumer Affairs also as I believe the stand is not fit for purpose. I would suggest you take second thoughts before buying this computer as the stand is useless!!!!!

Date PurchasedJan 2018
1 comment
Tim
Tim

After making a written complaint to Samsung they still refuse to cover the warranty and the customer service person who called was extremely rude.

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