We are a Samsung family... All phones... laptops..TVs. My son Samsung J5 broke after 2 years ... he was waiting for an interview phone call... went into JB Hifi and ask for the exact same phone. Turned out they gave me a Pro. Bought a screen protector and case. 1 week later... Nothing!!! Completely dead. went back to JBH and they replaced it, but wouldn't refund on the screen protector... Now...1 month after... Exactly the same has happened... Don't buy a J5 Pro
Purchased in May 2019 at JB HI FI for $259.00.
Camera quality is very poor
Very disappointed with the Galaxy J5 Pro camera quality. I don't take selfies, and general subjects are not good but ok, but landscapes/distance photos are terrible quality. With previous Samsung phones, I've been able to use images in high quality hardcopy, but that's impossible with this phone. Don't bother.
Purchased in April 2019.
Downhill after update !
Bought my first smartphone, a Samsung J5 pro, 24th Oct 2018 from
JB HiFi and have to say that I've been fairly happy with it overall, easy to use, camera good and reasonable task speeds. Problems started 8 months later after downloading a software update. After 2 days things started slowing down, taking forever to do the simplest tasks, then the screen gradually got darker to the point of not being able to see anything, couldn't smart switch my data so lost it all. Took it to a Samsung outlet and they sent it off to a Samsung customer care centre. Got a call the next day saying that I've crushed the screen and will cost me $200 to repair, phone has been really well looked after so I'm lost for words, another $70 and I can get a new one. Not happy, also when I was looking at the box that it came in was stamped 2017 , so nearly 2 yrs old b4 I even got it old stock JBHiFi !
Underrated brilliant (for the price tag)
Great phone, responsive, battery life has been great and everything just works. Very happy! Great phone. Too bad it has micro usb, but everything else is brilliant for the price. Feels premium and looks classy. Thanks!!
Purchased in May 2019.
IT WILL BREAK, must be faulty, never had issues with a Samsung (this is my 4th Samsung!)
I WAS a Samsung loyal, not anymore! I bought not one, but TWO J5 PRO'S as a dropped my first (nothing crazy, a very insignificant drop) and turned it around to find a smashed screen despite my screen protector. So I bought another one, got a screen protector and solid case...another minor drop and it STILL cracked!! It MUST BE FAULTY and they are covering it up because all my previous Samsung phones have had HUGE drops and NEVER broke! The scam is, the price of fixing it is nearly the same price as a whole new phone. $189! Ridiculous! It is a scam and the phine must be faulty, all my other Samsung's were fine, the only reason I got a new ome was more storage space. DO NOT BUY...FAULTY...WILL BREAK!
Samsung Galaxy J5 Pro is a useless paperweight now.
Do not buy this phone, It will not last 6 months (if your lucky) before the screen/display fails. I read the reviews and comments about this phone having a weak screen and would not stand up well when handled roughly or bumped about. Well i thought, I'll be fine, I'll get a case and take good care of it. 4 months later it crapped itself, phone is like new, no marks ,no scratches never been dropped, sat on or handled roughly in anyway. Did an update a few days ago and the next day the screen is unreadable, LCD has failed. This phone cannot stand up to normal wear and tear & everyday use. In my opinion it's not of acceptable quality, not fit for purpose and should not be sold as is.
I spoke to my local samsung service centre who were less than helpful, got out a torch and a magnifying glass and found a hairline crack about 3 mm long in the lcd under the screen. They claimed the screen must have been stressed or stood on. Well i know the phone has only been subjected to normal use and definitely not stood on , its mint condition. Would not budge, no goodwill gestures, just wanted $180 to fix the screen. Don't throw your money away on this phone when you won't get any support from samsung. My house is full of samsung stuff, been very happy, but no more. End of Rant, feel better now, you have been warned!
Smartphone and very functional
I am satisfied with my new phone, it is very functional easy to use and sleek and very stylish in black. I was looking for something mid-range and this phone fits my criteria very well, love it., is ti great, would recommend it.
Trevor. j. Stewart
The phone is disappointing, the camera is good with closeups, but further away is just crap.
Also when receiving a call by the time you swipe the code and get rid of the advertisements, the caller has given up.
Purchased in December 2018 for $275.00.
Apps run smoothly, this phone does everything I need it to do without hurting the bank. The camera quality is great and I am very satisfied with the brightness of the display.
the phone is easy to get around for what you need.
the camera quality is brilliant, it works well with digital cameras in maintaining a quality of image for editing purposes.
the phone has a very good quality of sound and texting in the, send and receive of calls .
it can on the very odd occasion freeze due to the lack of ram which is most likely to the apps used.
there is plenty of ram otherwise 3gb.
the apps normally run extremely well, if one does not it is the app itself not the phone.
if I had to choose again I would choose another samsung and indeed this very same phone.
Purchased in December 2018 at southern phone for $230.00.
Questions & Answers
- MPN: 1091003853
- GTIN13: 8801643035730
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