Worst Android phone I have owned.
The phone is incredibly slippery, it is a fingerprint magnet. Speaking of fingerprints It is impossible not to smudge the camera while using the print scanner. Bixby....really? Why ? If I wanted an assistant and an inflexible operating system I would have bought an Apple. Just stop trying to build an Apple esque environment for Android Samsung, noone wants it.
Curved screen? Why ? Makes it easier to drop and I turned off the slide out menu for just this reason.
What is Samsung internet ? Why will it not turn off the prompt to use it after selec...
Purchased in May 2019 for A$800.00.
Garbage phone. The worst Samsung I've owned. Inaccurate touch screen, terrible button placement and God damn Bixby that you can't turn off. Samsung really dropped thd ball. Don't buy this phone.
Purchased in October 2019 for A$400.00.
Battery life bad bad bad
Had Samsung S9 for just over 1 month, battery life barely last 2 days on medium power saving. My Samsung S7 edge had better battery life, I have had an iPhone 7 (work phone) for 18 months, use all day during working hours last at least 3 days. How could you go so wrong samsung. Not happy
Purchased in January 2019.
Omg I hate hate hate Bixbie, granted I don't know what it is or how it works except and a marketing device that gets in the way everytime I use the phone. I do not want advertising on my phone!!!!! I have managed to turn everything Bixbie off but it is so horrible I can't like my phone, it has tainted any enjoyment I could of had from having a new phone. I was an iPhone user and the similar but different operating system is annoying to get used to, the change in connecting cables from previous Samsungs is annoying too, Siri was not something I used but at least I could choose his voice for when I did use him and he didn't try to sell me anything. I get Bixbie is Samsung's Siri but it is a horrible version.
Its battery is so bad
OK, so it's a good phone. But the battery sucks so bad I LITERALLY returned the brand new S9! I'm so surprised to. With all the updates and software on the device that to expect the battery to just run out so quickly and easily. It's a nightmare! I need a phone, all day everyday and I'm used to using a phone all day everyday without recharging, not with the S9!
Unreliable!! Delayed smses
I loved my s8 then decided to upgrade to s9. Big regrets!! My smses to friends are delayed or end up grouped and recieved hours later! Very unreliable SMS service! The rest of the phone is great. Just not the SMS. I really regret the mobile now! I dont recommend it! My friend has same phone and he has same problems!
- Galaxy S9 (2018)
- Verified purchase
Day one and hate it already
Had phone for a total of 3 hours and hate it .
Any functions close to edge of screen you need to nearly press your finger through the glass to get to respond .
Face , retina and fingerprint login have repeatedly failed so switched them off .
Smart switch transfer only transferred some of my apps and corrupted some that did make it across .
Bluetooth recognition to car won't work .
I don't like that you can't customize much at all on this phone. The ring tones and message notification sounds aren't that good. Background and themes are so limited. Can't change message background. Can't change keyboard. I shouldn't have to download apps to customize my phone to how I want it.
Okay, yet not worth the price tag
If this phone came without Bixby I'd give this item 4 stars. Or at least come without the need for 3rd party app to disable.
Very poor button sizing, needs to be addressed.
Getting annoyed at this fifty words requirement. When only a few can describe accurately and just as easily
1.) Visual aid CONSTANTLY turning on = needs a new access mode. Can't even tell you how many times I have had to go into Accessabillty to turn it off. Super annoying.
2.) Bixby does NOT need a side button. Home screen icon, great. But a side button makes it (again) annoying to have to constantly swipe away.
3.) And MOST IMPORTANTLY, I was told this phone was fast as heck, the best phone on the market by far. First few days, good but nothing special. Less than 2 weeks on...pitiful. I have pretty average apps on my phone. No games, etc. Clean privacy settings, etc. It is now slower than my S6. It seems like it just went kaput. Going back to the store tomorrow.
This phone sucks
The camera takes crappy pictures and when you close your phone it opens apps by itself. Bigsby is annoying and a waste of time. He/she is not very smart. I would of kept my Galaxy 7 if I knew ahead of time that this phone is garbage. Next time I'm doing my research first.
Who do they pay for the great reviews ?
I don't know if I have a lemon but this phone is tap tap tap tap before it will go anywhere. For example it has taken nearly 15 minutes to write this ! I constantly have to check or go back to see if the function I'm trying is occurring. I'm extremely unhappy with spending 700.00 plus for this poor of quality that will likely only last 3 years at best. Money talks and that shows when Samsung and Apple control the market.
I've switched over from iphone to the Samsung Galaxy S9 and have buyers remorse! Why on earth would they build in a designated button for Bixby? The button is always accidentally touched and activates Bixby!
Connectivity - despite playing around with the battery life, adjusting other settings and following all online advice, the phone seems to have trouble opening videos and certain photos, such as Instagram video reels and real estate.com photos. It will however open videos and photos at random times?? It's almost like it cannot receive that...
Questions & Answers
Is there a big difference between the international and Australia version of this phone? Kogan and elsewhere sell them for around $730 to $750 which is very cheap. Kogan do have a disclaimer saying that international models may not have some features such as Samsung Pay etc.
Thanks Val for replying. How long ago did you purchase it? With the S10 out now retailers have dropped the price of the S9 dramatically, but Samsung Australia still has them price expensively at $999 for the 64GB model.
Hi Damo, international devices differ from the local Australian models through parts and software, as they are fitted, programmed and optimised for the country of purchase. Our service centres here in Australia are not equipped with the necessary parts and/or software to cater for international models.
If you do have any issues with the device, it is best to get in contact with the country of purchase to receive a remedy. You can find out more information via the below link:
Can you download the photos to your computer?
Hi, you are able to transfer downloaded photos to your PC. I have provided similar steps via the link below to help guide you.
I've just updated to an S9 - is there some way of showing that I have a message or missed a phone call? If I don't hear a message come in there is no indication on the screen like there was on all my other phones - they used to show a small number in the corner of the app on the screen
Check in setting if you have the notifications set on, they might not be, I get all the notifications from missed calls and texts but i also went through all the settings and changed them all to how I like them.
Hi there, thanks for your question!
There are a few ways you can check if you have missed calls, messages or notifications.
Firstly, if you have your Always On feature enabled you will see notification icons below the time.
(Please note if you have Battery Saver on Always On gets disabled as well as the LED indicator on the top left of the screen).
Check Settings > Notifications > Enable 'App Icon Badges' > Click into App Icon Badges and make sure under 'Badge Style' Show with number is enabled.
Then below that there is a 'Show notifications' feature which if you turn on, you can press & hold onto an app, and it'll give you a small notification preview. (Please check through the list of apps in the first page to see if the right apps are enabled).
Check Settings > Display > Enable LED indicator
Hope this helps! And remember, if Battery Saver is turned on, most of your notifications indicators will be disabled to save battery.
|Category||Mobile Phones||Mobile Phones|
|Features||3.5mm Headphone Jack, Expandable Storage, Waterproof and Wireless Charging||3.5mm Headphone Jack, Expandable Storage, Waterproof and Wireless Charging|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Weight||163 g||163 g|
|Colour / Finish||Midnight Black, Lilac Purple, Coral Blue, Sunrise Gold||Midnight Black, Lilac Purple, Coral Blue|
|Dimensions||147.7 x 68.7 x 8.5 mm||147.7 x 68.7 x 8.5 mm|
|Pixel Density||570 ppi||570 ppi|
|Screen Resolution||1440 x 2960 pixels||1440 x 2960 pixels|
|Chipset||Octa-core 4x2.7 GHz & 4x1.8 GHz||Octa-core 4x2.7 GHz & 4x1.8 GHz|
|Battery Size||3,000 mAh||3,000 mAh|
|Internal Storage||64 GB||256 GB|
|Memory (RAM)||4 GB||4 GB|
|Max Video Resolution||2160p (Ultra HD, 4K)||2160p (Ultra HD, 4K)|
|Rear Camera(s)||12MP Wide||12MP Wide|
|Front Camera(s)||8 MP Wide||8 MP Wide|
|Release date||Mar 2018||Mar 2018|
- GTIN14: 08801643165154
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