4 questions from our users
Hi I have a gear fit 2 pro and the best watch ever. Recently it stopped showing steps and heart rate. The lights on the back no longer light up.
I have looked after the watch and it is not treated roughly as I have a heart condition.
Can you help? Cheers Al Rennie
Hi Al, I recommend taking your device to the nearest service centre so we can take a look at this for you.
Remember, all visits require a booking - you can make yours via the link below:
Have the gear fit 2 pro. Yesterday it turned off and won't come back on. Does not appear to be charging..plugged into computer and said missing Bluetooth perphial driver. Removed device from computer to see if computer reconized it but no luck. What do i do now?!!!!
I'd like to replace my watch band with the exact one it came with. Where can I buy them from? Amazon has bands for the watch, which I purchased but of course not the same quality. As well they do not attach properly as the original band did.
Other than that I have had absolutely no issues with the watch at all and am enjoying wearing it.
It work perpectly fine for a couple of months, but then it just stopped recording my foot steps, my heart este, EVERYTHIN! And the sensore that you use when moving the gear it turns on doen't work. I have tried everything to make it work. But nothing seems to really hell. So how can i solve this problem?
Hi there, sorry to hear this! It may seem that your Samsung Gear Fit 2 Pro may be experiencing technical issues which will require a technician to take a look at. Please visit your nearest service centre with the help of a few useful links below:
Store locator: https://www.samsung.com/au/support/service-centre/
Studio bookings: https://www.samsung.com/au/samsungstore/bookings/#/
Self Service (Send your device via AusPost): http://samsungcare2.samsungcsportal.com:81/samsungcare/au/index_m
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